*Feature support varies by product
Cutting-Edge Software and Hardware：
- PreciSense: Precision LIDAR navigation for efficient home cleaning.
- Sensient: A sensor matrix for safer movement around the home.
- OpticEye: Highly accurate vision-based motion control and navigation
- ReactiveAI: Artificial intelligence for recognizing and avoiding common home objects.
The Roborock app has been designed to give you total control over your Roborock robot, from home layout to cleaning schedules, cleaning strength, and more. Once you've set it up the way you want it, you can leave your robot to work.
---- Feature Highlights ----
SERIOUSLY SMART MAPPING
After it's first run around your home, your Roborock robot will show you your floorplan and automatically divide your rooms, unlocking a world of customizations.
Set multiple schedules from hourly to daily to weekly, hitting different rooms with each one. You can clean the kitchen after breakfast and even the whole house when everyone's gone out.
Tailor cleaning to the demands of each room. Crank up suction for the nursery, use more water on tiled kitchens, and lower suction when you need things quiet. The control is yours.
Draw up to five zones, and clean each zone up to three times, for when you want to tackle more stubborn dirt or just don't need entire rooms cleaned.
Use up to 10 No-Go Zones and 10 Invisible Walls to avoid thick carpets, keep robots away from delicate art, and more—all without a single hardware add-on.
Save up to four maps in your home and tailor cleaning to match each floor. Your robot will recognize the floor it's on automatically, so you can simply watch it work.
Watch your robot move through your home, seeing the exact route it's taken and any obstacles it has avoided along the way.
-Multi-Level Mapping is available on [TBC] only
-Obstacle avoidance is available on S6 MaxV only
-Room specific suction scheduling is available on [TBC] only
-Room specific mopping is available on S6 MaxV and S5 Max only.
Customer Service Phone: 400-900-1755 (Mainland China), 855-960-4321 (USA), 1800-413-621 (Australia), 1566-5534 (South Korea), 0120-992-878 (Japan)
E-mail: firstname.lastname@example.org (Mainland China), email@example.com (EU), firstname.lastname@example.org (Australia), email@example.com (South Korea), firstname.lastname@example.org (Japan), email@example.com (Other Areas)
1. Optimized the network connection process and reminders
1. Improved the efficiency of QR code scanning
2. Optimized the Alexa connection experience
3. Fix known bugs
Ratings and Reviews
Disregard the low reviews
I felt compelled to write a review because of all the low reviews by people that don’t understand that this app only works with the newer generation S4, S5 Max, and S6. The original S5 is not supported by this app. For older hardware you need to use the Mi Home app. I can understand that owners of older hardware want the new app to to support their robot, but they plainly state that the app only supports these robots so users with incompatible hardware blasting it seems unfair. I do think Roborock should find a way to get all the robots under one app and just limit them to their capabilities within it for simplicity. I can say that for my supported hardware (S5 Max), this app works great. The mapping is great, no go and no mop zones work flawlessly. I was able to draw a box in the app and zone clean it. Google Home integration works, though I had a couple days of outage. I was able to create rooms out my open floor plan and have it clean specific rooms. The app also notifies you when the robot has completed cleaning. Really happy with both the robot and the app. It’s unfortunate that the ratings are so low. Having a good app was really important to me as I was researching what robot vacuum to buy and if I hadn’t taken the time to read the reviews and understand they were almost all disgruntled customers with unsupported hardware I might have missed out on buying one that I’m super happy with.
There’s not a day that goes by that I don’t marvel about my Roborock. I’ve named him Spot and he’s my best friend. I can always count on him to get the vacuuming done. He occasionally needs help when he gets stuck under the couch or in a corner where we’ve left something that he can’t get around. But that’s no problem to fix. The app lets me know where to find him and he stops and saves battery until I can come to the rescue. We have moved Spot to all three levels of our home and it’s amazing how much stuff he is able to vacuum up. Almost embarrassing. I follow the maintenance recommendations and did not have any trouble ordering replacement supplies online. Ive recommended Roborock to my friends and coworkers, but you don’t know how great it is until you have one. To be at work, get the message that Spot has started his cleanup is so appreciated, he just does his job without any complaints!
Everything works (almost) perfect for me.
This robot vacuum is well worth the money spent. It works almost flawlessly. I am able to do everything it was designed to do. I’ve had it for well over a year now and only have had a couple small issues. After one of the firmware updates it would get lost every once in a while. That went away after the next update. The only real issue I ever have is, it saying the main brush is jammed and needs cleaned (when it really doesn’t need cleaned yet) All you do is hit the “clean” button on the app and it will continue. I love my “Sally”. Please bring back her old voice.!!!!!! The new voice is very strange.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Beijing Rockrobo Technology Co., Ltd.
- 138.6 MB
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
English, Arabic, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- ©2019 Roborock Inc.