ABC News 12+

I love the ABC news and the old app was great because it listed all the top stories on the widget page of the iPhone 5. Now this feature is gone. I've written to ABC app support but received no reply.

When I open the app to read the news, the number and quality of stories seem to diminish each day, especially in analysis and opinion where old articles can exist for a week. I keep hoping to see a new update that will fix these issues, but so far no luck.

Six months later and this app is now working as I remember the old app. It is much improved in quality and content. It has finally achieved the functionality of its predecessor. Why the ABC felt compelled to produce a new inferior version is beyond me.

Review after review says the same thing, the app was their go to source of news. Mine too. But after so many updates, and this supposedly more user friendly version, I am left scratching my head in disbelief. Find what you want more easily according to the app developers response. You do jest, don’t you.

I like to read the “just in news”. Now I am faced with the top 250 items, and are they in order of “just in”? Not on your nelly.

At the top here is a news item, 2hrs old, to find fresher news, I need to scroll down, down, down the page. Oh hello there you are..6mins ago. I thought maybe somewhere I would find a place in settings where this could be fixed…NO. Refreshing the page does absolutely nothing. Disappointing to say the least.

And as for the Top News. Yes I like many Victorians, etc have tuned in to learn more on the fires. However, I have learnt do not play the video feed and then press on the update refresh notification as I am then faced with a black screen, with whoever’s voice in the background and no way to get back to that video to turn it off.

No ABC not as clean and user friendly as you would have us believe.

It’s working again, thanks, really appreciate it. So back to 5 stars from me (from 3 stars). Please keep up the excellent work and keep progressing (but pls ensure any technical issue feedback from any users are listened to in timely manner- so your users base will keep growing - knowing and trusting that your developers will keep working hard at fixing any technical issues, so more & more people will use this great app of abc Australia, for their trusted source of info/facts, fact checks and diverse opinions). Many thanks!

——————————

Hi, I usually check the news every morning on this app for the past 3 months or so and have been very happy with it. 3 days ago there was an update (for stability it seems), and it was working ok till yesterday. Then this morning it keeps crashing (tried it about 3 times just now) - can you please fix it ASAP? I can check abc news on the web or tv, but having this app on my iPhone 6Plus is so convenient. Many thanks (will update the star rating back to 5 once it get fixed).