Screenshots

Description

See & hear what’s happening with the ability to Playback recordings from your camera's Micro SD card and View Live with the controls to remotely control pan (left & right) & tilt (up & down) movements remotely via your Smartphone, to always have the best view of what’s happening.

What’s New

Version 4.14.1

Updated UI for easier access to device settings and features
Added support for new Push server
General fixes and improvements

Ratings and Reviews

1.6 out of 5
48 Ratings

48 Ratings

Videoautoplaynot ,

Not so practical as a Baby monitor

Camera was easy to set up. But would love the app to have a alert when motion detection is activated, even if app is not currently closed. Also would love the ability to have the app activated or notification sent to the phone (when app not open) when sound is detected. This would make the camera and app more user friendly as a baby monitor

Developer Response ,

Hello Videoautoplaynot,

Thank you for reaching out to us and providing your feedback. We will send this information to our development team to help with future and current updates.

Have you tried the latest software update?

Your feedback is important to us.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

JH1234! ,

Slow to navigate, recordings miss seconds of key footage frequently

The app is super slow to navigate, and slow to pan/tilt. By the time it recognises your button press, the camera finally wakes up and swings too far in the direction you were pressing. The camera settings don’t allow you to define the camera’s network settings such as IP/DNS. Recordings often seem to drop multiple seconds at a time frequently missing the ‘event’. Swann say to reformat the card when this happens (I’m not happy to just keep reformatting the Samsung endurance card). On a plus all the features you would expect are there and well thought/laid out. It just seems the execution is off with this app and product. Please improve the software overall!

Developer Response ,

Hello,

Thank you for reaching out to us and providing your feedback. We are sorry to hear about your experience with our Swann application. We will have our development team overlook your review to be sure any correctable bugs are addressed in our updates to come.

Please be sure to update the application as soon as the option becomes available.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

PhilH7 ,

Poor

Easy enough to set up and use with camera. I had no issues with 3G/4G. However it regularly, sometimes daily, loses connection to camera. I get the message “connection failed” no matter how many times I try. If I reboot the camera or router it returns to connecting ... for a while.
Update - I finally found a solution for my connection problem (by myself). I have the camera a fixed IP address on my network and reserved it for the camera alone. Since I have done that I have not received a “connection failed” message. I am not an expert but this implies to me the camera has weak protocols for maintaining connection to the house router. It can’t be signal strength as my camera is a meter away from the router.

Developer Response ,

Hello PhilH7,

We apologize for the inconvenience. Our development team is working hard on getting these issues resolved. We recently launched an update. Have you tried this? Are you still having issues?

We will forward your inquiry over to our developers to look further into the application for potential bugs.

Your feedback is appreciated.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

Information

Seller
Swann Communications Pty Ltd
Size
40.4 MB
Category
Productivity
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Dutch, French, German, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish

Age Rating
Rated 4+
Copyright
© Copyright Swann 2019
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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