ANZ Shield 4+

By ANZ Banking Group Limited

ANZ Banking Group Limited

    • Free

Screenshots

Description

Get an extra layer of security for ANZ Internet Banking with the ANZ Shield app.

ANZ Shield is an authentication app that helps you by generating one-time passcodes, known as a Shield Code. It helps us confirm that the requests being made for your accounts are genuine. If you’re using ANZ Internet Banking, you’ll need the ANZ Shield app to authenticate certain payments and activities. For ANZ Internet Banking for Business users, you’ll be asked to provide a Shield Code to authenticate all third-party payments.

Why do you need ANZ Shield?
Faster and secure access to high-value payments
• For Business customers, ANZ Shield is quick and easy to register so that you can get on with the things that matter. No more waiting for a security device to be issued to you in the mail.
• For personal banking customers, registering for ANZ Shield gives you quick access to higher payment limits. No need to visit a branch to take care of that payment. That’s handy.

Reset your password for ANZ Internet Banking for Business
• Forgotten your password? No problems. Use the ANZ Shield App to easily reset your password for ANZ Internet Banking for Business.

Convenience without compromising your security
• In the past you may have used an SMS one-time passcode, challenge questions or an ANZ security device to authenticate. Now you can easily complete your ANZ Internet Banking activities with your phone and a Shield Code.
• Access the ANZ Shield app wherever you are – even if you’re travelling overseas. It works offline, when you might not have mobile network coverage or internet connectivity.

It’s free – no fees involved
• ANZ Shield is a free app. Once the app has been installed and registered on the device, data usage is not required to generate a Shield Code.

Need help?
Please send us an email to mobile@anz.com and we’ll get you sorted.

Important Information
You’ll be asked to agree to the ANZ Shield Terms and Conditions and Licence Agreement (available at https://www.anz.com.au/content/dam/anzcomau/documents/pdf/anz-shield-tcs.pdf) during the registration process for ANZ Shield in ANZ Internet Banking. You acknowledge that ANZ will not send you a paper copy. ANZ Shield is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. ANZ’s colour blue is a trade mark of ANZ. iPhone and iPad are trademarks of Apple Inc.

What’s New

Version 4.0.0

Say hello to a new look for ANZ Shield. Here’s what’s new in Version 4.0.0:

• We’ve given the app a makeover. You’ll notice an all-new design and support for iOS 13. Nice!
• ANZ Shield now supports Dark Mode. It’s ideal for those who suffer from eye strain in low-light environments – or just want to save their battery.
• Brace yourselves iPad users. You can now use ANZ Shield in Split View.
• We made the app easier to navigate for accessibility users. Increase the font size with Dynamic Type. Hear guidance as you bank with VoiceOver.
• Plus, we’ve made improvements and fixed bugs to ensure the app continues to run smoothly.

Ratings and Reviews

1.8 out of 5
331 Ratings

331 Ratings

WhiteEvo6 ,

ANZ a dinosaur

Come on ANZ, it’s ridiculous in 2022 we need two apps just to send money and still have a limit of $25,000. I have just tried to move money for a land deposit and my voiceID wasn’t enough, don’t you trust your own systems? I want access to MY money when I want, quickly, easily, INSTANTLY.

Anyone can send $100s of thousands instantly for free on the blockchain just as securely with a single app and it arrive at its destination instantly. This feels like asking parents if I can get some money from my piggy bank.

The ANZ shield site says “Makes Internet banking simple” How exactly does it do that?

Why isn’t this feature built into the ANZ app for all customers globally for all transactions? Banks will be a thing of the past unless you catch up, the finance world is finally getting its long overdue overhaul.

Developer Response ,

Hi, Sorry to hear you're having trouble with ANZ Shield. Can you please call us on 13 33 50 or contact us at mobile@anz.com so we can get a few more details and assist you with this? Regards, Mobile Banking - Rajashree

skubascott ,

App now fixed by ANZ

ANZ has notified me that the app has now been fixed for users running older versions of iOS. All downloaded and works fine now.

Updated the app this week. Haven't been able to open it properly since. Tried calling and messaging on Facebook for assistance but you just go round and round in circles 🙁
*** Update: so they pretty much take he conversation offline so they can tell you to uninstall and reinstall the app and restart your phone, both of which is already tried. I'm also asked to update to the latest iOS which based on other reviews is likely to solve the issue. However I don't want to upgrade at the moment as two of the apps on my phone won't work with iOS 11. They should really update the compatibility details of the app as it clearly doesn't work with iOS 8.0 or higher

Developer Response ,

Hi, Thank you for your patience. We're happy to advise that we've just implemented a fix for this issue as part of the latest update for ANZ Shield. Can you please download it from the App store and let us know if the app is still crashing for you? Regards, Mobile Banking - Tri

kzbg ,

Application stopped working after update

After latest update it crashes. Re-installation doesn't help. I emailed to suggested ANZ address but haven't received any reply.
2 weeks later- still no reply and no fix. No customer support at all
I received reply from ANZ and new update on 23 April 18 fixed the problem! It works fine now-5 stars (hopefully there will be no new updates with such "surprises"

Developer Response ,

Hi, Thanks for taking the time to provide your feedback, and we appreciate you updating your review and rating. Regards, Mobile Banking - Tri

App Privacy

The developer, ANZ Banking Group Limited, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

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