The Express Plus Medicare mobile app makes it easier for you to do your Medicare business online.

Use the app to do a range of things 24 hours a day, 7 days a week.

With the app you can:
• submit Medicare claims
• enrol a newborn into Medicare
• update your bank account details and contact information
• view a digital copy of your Medicare card details and current card members
• order a replacement or duplicate Medicare card
• view and download your Medicare Claims History Statements for the last 3 years
• view your Medicare Safety Net balance
• register or change your organ donation decision
• view a digital copy or request a new organ donor card
• view and download immunisation history statements for:
- yourself
- your child under the age of 14.

Set up the app

You need a myGov account linked to Medicare to use the app.

To sign in to the app, use your myGov sign in details and create a myGov PIN. You’ll then use your myGov PIN to sign in to your app in future.

If you need help creating a myGov account or linking to Medicare, use our online help guides at

What’s New

Version 4.0.1

We're constantly striving to improve our services. With this release, we fixed bugs and improved the overall experience.
For the best app experience, please make sure you keep it updated to the latest version.

Ratings and Reviews

3.4 out of 5
26 Ratings

26 Ratings

Anarchei ,

Needs to support Wallet

I got the app mainly because I wanted the digital Medicare card. This app would be more useful if it supported Wallet, that way I can access all my cards in one place rather than having to dive into multiple apps. If banks, cinemas, and airlines can do it, I see no reason why it can’t be done here.

kobralee ,

Please fix!! Same issue as Error1234 !!!

Just as Error1234 said on 12thNov, you can’t seem to get past the initial card details part without it showing “an unexpected error occurred. Please try again later.” My card details are also correct.
I’ve used this app for years to lodge claims and never had a problem. Last week this error started showing. I came back to it today and still appears! How are we supposed to use any function of the app if we can’t even get past the initial stage??

Please fix this problem as this problem has not gone away since trying for a week!!

Ginawilly ,

Really convenient

This app allows me to avoid attending a service centre to lodge claims, which is appreciated and very convenient. The latest version (4.0.1) doesn’t seem to allow me to open and view documents once attached though, which I found useful on older versions so that I could check they were readable before submitting. It’d be appreciated if that functionality could be restored. Thanks :)


Services Australia
40.8 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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