Express Plus Medicare 4+

Services Australia

    • Free

Screenshots

Description

The Express Plus Medicare mobile app makes it easier for you to do your Medicare business online.

Use the app to do a range of things 24 hours a day, 7 days a week.

With the app you can:
• submit Medicare claims
• enrol a newborn into Medicare
• update your bank account details and contact information
• view a digital copy of your Medicare card details and current card members
• order a replacement or duplicate Medicare card
• view and download your Medicare Claims History Statements for the last 3 years
• view your Medicare Safety Net balance
• register or change your organ donation decision
• view a digital copy or request a new organ donor card
• view and download immunisation history statements for:
- yourself
- your child under the age of 14.

Set up the app

You need a myGov account linked to Medicare to use the app.

To sign in to the app, use your myGov sign in details and create a myGov PIN. You’ll then use your myGov PIN to sign in to your app in future.

If you need help creating a myGov account or linking to Medicare, use our online help guides at www.servicesaustralia.gov.au/individuals/online-help

What’s New

Version 4.13.0

To provide an improved experience, this update includes enhancements to:
- Digital Medicare card

Ratings and Reviews

2.3 out of 5
1.9K Ratings

1.9K Ratings

shehaal ,

Clunky, dated design

The app feels clunky to use and doesn’t support the latest iOS design guidelines.

It doesn’t support biometrics, instead relying on an inferior PIN.

The card UI looks terrible, but what’s worse is I can’t do anything with the cards. They’re just… there. I can’t add them to Apple Wallet. There’s no digital interaction or interaction, so I can’t present these anywhere to use them. They’re really just a picture of what I’m forced to carry in my otherwise unnecessary physical wallet. Take a look at Victoria’s far superior WWCC for a great example of how to support digital cards, even if they don’t integrate into the device’s digital wallet.

Oddly, the MyGov app also provides some of the same digital cards, but does support electronic verification so it seems like that can be used as a physical card replacement. That app also supports biometrics… you would think both apps were developed by different organisations, but… no, they’re made by the same company! 🤷🤔

DamirRomanik ,

I feel everyone’s pain!

I have joint account with my wife, on the card she is 1 I am 2, do you think it would be simple enough to be able to log in and download both of our Covid 19 certificates, I managed to get mine after 3 days of talking to Medicare I still don’t have my wife’s certificate, same old story go to myGov, they tell me go to Medicare, I feel like a tennis ball.
Why can’t I just simply log on and get both certificates, we have a joint card we have been married 40 years , my wife has no email address we have one we have shared since computer birth, we don’t want any other email addresses, why is it so hard do do the most simplest request. We have been told by Medicare to come to the office to ask for a hard copy, they can’t email me this information even then they can only give me a hard copy.
MEDICARE YOU ARE A DISGRACE TO THE COMPUTER RACE FOLLOWED BY MYGOV AND CENTER LINK YOU ALL NEED REEDUCATING TO HOW A REAL EFFICIENT BUSINESS RUNS.
Don’t try to use computers if you don’t know what you are doing.

Peter3991 ,

Help the Call Centre people !!

I submitted a claim via this app which was easy and worked well, I was waiting and waiting for a refund. I thought maybe my claim got lost in the system so I referred back to your app to see if my claim was still pending but to my dismay could only view completed claims, the Centrelink person told me to call the call centre which I waited 40 mins listening to really bad music on hold, a very nice person answered my call and processed the claim, HOWEVER if the app would have shown my claim still in pending state I would have just as happy to wait. Can you add this feature ?? Thanks

App Privacy

The developer, Services Australia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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