We've improved how you manage your account and contact us. A new Contact Us page lets you email us or request a callback. You can now update your account summary, correspondence preferences, and authorised contacts under Account > Account Details.

We've added Self-Serve forms, now available under Account > Support, so you can get assistance more quickly and conveniently without needing to contact support. For ZEROHERO customers, we've introduced Auto Mode, a new smart control option that automatically coordinates your Free Charge and Critical Event features to help you manage your battery more efficiently.

The latest version includes bug fixes and performance enhancements.

We've refreshed the UI for a better experience, along with bug fixes and performance improvements.

Discover new energy saving tips under the Billing tab. We've also added support for sharing your invoices. This update also includes bug fixes and performance enhancements.

Introducing Notification Centre: All your push notifications, all in one place!

ZEROHERO customers: we've made it easier to understand your battery's activity! The new Event Log screen shows what happened, when, and why — including battery events, schedules, and mode changes — all in one place.

The latest version includes bug fixes and performance improvements.

We're thrilled to launch GloBird App 2.0, now the official, stable version (no longer Beta)! This major update includes all existing features and more, giving you complete energy clarity: view your daily energy cost with a detailed breakdown. Explore new chart types for even deeper insights, add or update your Direct Debit details within the app and track your energy cost and usage since your last bill. Thanks to all Beta users whose early feedback helped us improve the app for everyone.

The latest version includes bug fixes and performance improvements.

We've fixed an issue that prevented the Gas Usage chart from loading when you first visit the screen.

See your energy usage by the hour, by month, or choose a custom date for more detail. Viewing a snapshot of your latest electricity cost and usage is now simpler and clearer. Don't forget to share your feedback on Beta Mode — we're listening!

Managing your energy just got easier! You can now set up and manage Direct Debit, view your electricity cost and usage since your last bill (smart meters only). Don't forget to share your feedback on Beta Mode — we're listening!

You can now explore new chart types in Beta Mode, giving you a clearer view of your energy usage with peak/off-peak breakdowns and daily cost details. Don't forget to share your feedback on Beta Mode — we're listening!

We've enhanced the energy usage chart in Beta Mode so you can now see your total cost for the day alongside your total usage, and added new insights for ZEROHERO customers. Don't forget to share your feedback on Beta Mode — we’re listening!

We've added a new Cost Insight to the Usage chart in Beta Mode, showing your daily energy cost with a breakdown of usage, daily charge, and solar feed-in credits. Don’t forget to share your feedback on Beta Mode — we're listening!

We've listened to user feedback and made the energy usage chart even better. With clearer, more vibrant colours, it's now easier to distinguish between tariffs at a glance. This update also includes minor bug fixes.

We’ve refreshed the app with a sleek, modern design—same features, better look and feel. Want early access? Switch to Beta Mode in the app to try out new UI now!

We’ve refreshed the app with a sleek, modern design—same features, better look and feel. Want early access? Switch to Beta Mode in the app to try out new UI now!

We’ve refreshed the app with a sleek, modern design—same features, better look and feel. Want early access? Switch to Beta Mode in the app to try out new UI now!

We've updated the list of supported battery brands for the ZEROHERO product.

We've updated the list of supported battery brands for the ZEROHERO product.

The latest version includes bug fixes and performance improvements.

The latest version includes bug fixes and performance improvements.

Energy Flow Diagram: Live view of power direction and flow rate in your VPP. Energy Summary: Total solar, battery, grid, and home energy data. Battery Modes: Switch between Manual and Self-consumption with scheduling. Instant Control: Set charge/discharge SoC and time targets. Battery Binding: Manually bind if auto-binding fails. Critical Event Alerts: Improved wording and restrict to customers with 5 minutes interval meters.