A handy pocket-guide to everything there is to see and do during your stay at Australia’s favourite resort destination – Hamilton Island. This on-island compendium is optimised for guests staying at Hotels owned or operated by Hamilton island Enterprises. Where in the world would you rather be?
-A 'what’s-on' guide, with start-times, locations and detailed listings on all the daily activities & entertainment taking place across the island.
-Detailed listings of all the facilities, activities, and services offered to guests on Hamilton Island, with prompts on how to book, and when they are next scheduled
-Navigate around Hamilton Island with detailed maps showcasing all points of interest, facilities, and retail outlets.
-Self-guided Audio-tours streamed directly to your phone for the scenic Passage Peak Trail and Village Trail
-Detailed Restaurant & Bar listings incorporating daily entertainment schedules.
-Shuttle Buses, and Ferry timetables for services on Hamilton Island
-Live flight arrival & departure information for services to Great Barrier Reef Airport (HTI) on Hamilton Island
-Detailed hotel compendiums for hotels operated by Hamilton Island Enterprises (HIE). These Hotels are Palm Bungalows, The Reef View Hotel, Beach Club, & qualia
-Live weather updates
The Hamilton Island App is available in English, Japanese and Simplified Chinese. The app will automatically download in the phones default language. To use in a different language, you will need to change the default language on the phone.
This App requires a connection to either a Wi-Fi or cellular data network in order access the most up-to-date information. Some free Wi-Fi hotspots are located across the island for guests staying at any Hotel operated by HIE.
There are generally good cellular phone signals accessible from Telstra, Optus and Vodafone networks across the island, although guests should note that there are some isolated locations on the island that may have weak, or no cellular signal.
- the "Night Link" listing has been removed
Ratings and Reviews
Room for improvement
Our room smelt musty as though the carpet was recently cleaned but not allowed to dry thoroughly. Otherwise the room was well cleaned. The app for Hamilton Island needs an urgent update. The advertisement for the island when we booked was that kids eat free. The two restaurants listed to provide this did not have the listed menu. When we asked why we were advised that this was due to COVID-19. COVID has been around for nine months and still no one has updated the app? A lack of shade e.g. umbrellas continues to be an issue which has not been corrected, even though this was an issue l initially identified twenty years ago, well before the current skin cancer awareness of today.
Wonderful place to be!! Planning to come back already. We stayed in one of the Bungalows and could not ask for more. Plenty food choice on the island and activities for everyone. Only advise is to book dinner and tours in advance. Also staff at reception and activities desk could be a little more enthusiastic as not only they live on little slice of paradise but if it was not for us to be there I’m sure jobs would be different. Directing us to the app when we took our time and lined up to ask for advise was not very pleasant. HI is a must I think for everyone!!
Do Not Order Pizza through the app
Ordered pizza from the Pizzeria through the app as we could not get through the phone line. Did not receive a confirmation of order, however our credit card was charged. Had to call the Pizzeria after many attempts to confirm if the order came through. Finally the Pizzeria confirmed that ‘this issue has been happening a lot as they do not control the all and our order did NOT come through’. The two options were to manually order over the phone and charge us twice with the first payment having to be refunded (over 5-10 business days). We ended up just cancelling our order completely and now still have to wait 5-10 business days for a refund. What a complete joke.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Hamilton Island Enterprises Limited
- 90.4 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires a Mac with Apple M1 chip and macOS 11.0 or later.
English, Japanese, Simplified Chinese
- Age Rating
- © Hamilton Island Enterprises Limited
Up to six family members will be able to use this app with Family Sharing enabled.