The Medibank OSHC app brings the convenience of managing your health cover to your smartphone, as well as:

- Make claims on most medical services anytime, anywhere
- Access mental health support and counselling services like 1800Respect and Beyond Blue
- Speak to a registered nurse via the 24/7 Student Health and Support Line
- Save time with directions to your nearest direct billing doctor, provider or hospital
- Use the GPS tracker to show nearby providers who we have an arrangement with
- Access your digital membership card

What’s New

Version 2.1.1

With the recent updates to the app, we have given our app store presence an update as well!

Ratings and Reviews

2.1 out of 5
51 Ratings

51 Ratings

:23 ,

Not able to log in/ register

Not able to log in to app, neither register from app, using existing OSHC membership number, always show can’t find the match number. The cover is active and i can access online.

Developer Response ,

Hi there,
I am sorry you are having difficulties registering for the Medibank OSHC app.
So that we can investigate the issue further, please send us an email with your details (membership number, full name, date of birth and address) at
We’d love to get this resolved for you as soon as possible.

rishabh707 ,

Crashes everytime I open it

“I am using iPhone12 pro max with latest software upgrade and downloaded this app 3 dyas back. Unfortunately whenever I open it, it crashes everytime within a second . Don’t know what’s wrong with it!!”

I sent the above text to the mentioned email and they didn’t say anything about why the app is getting crashed, rather talked about how to login online and in app!!!

Developer Response ,

Hi there,
We'd love to look into the issue you are experiencing with the app. Please send us an email with your details at We look forward to hearing from you soon. Thanks, Anna

Paul11188 ,

Hard to log in

My membership number didn’t work on the initial log in screen, wouldn’t take the letter T at end of my log in so i had to copy and paste my member number in. Putting my birth date in was the hardest thing i’ve ever had to do on a phone. I saw a comment on this a year ago so the fact that this still hasn’t been fixed is ….embarrassing

Developer Response ,

Hi Paul, I’m sorry to hear of the issues you’ve had with registering your account. Please email us at, so we can investigate these for you. – Kindly, Jade

App Privacy

The developer, Medibank Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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