Flybuys

Name: Flybuys
Rating: 4.8 (167997 reviews)
Author: Loyalty Pacific Pty Ltd

Collect points, get rewarded

Free

168K Ratings
Ages

13+
Years
Category

Shopping
Developer

Loyalty Pacific Pty Ltd
Language

EN
English
Size

64
MB

ACTIVATE PERSONALISED OFFERS Check the app for offers that get you bonus points when you shop. SEE YOUR POINTS BALANCE Check your points balance instantly. SET YOUR REWARDS GOAL Choose the way you want to be rewarded and track your points progress. TRACK YOUR ACTIVITY See your Flybuys activity, including spend, points collected, and points redeemed. SCAN YOUR DIGITAL CARD Use the app to scan your digital card at the checkout or add your Flybuys to your digital wallet. SEE WHAT’S ON SPECIAL Check the Coles catalogue for the latest specials. MANAGE YOUR ACCOUNT Update your details and change your communication preferences. CHOOSE YOUR FUEL OFFER Set your fuel preference in the app, get points or 4c off per litre at Coles Express and Reddy Express. BROWSE REWARDS Explore all the ways to spend your points stash. GET BONUS POINTS WITH SURVEYS Complete surveys on the app and boost your points balance.

Ratings & Reviews

4.8

out of 5

168K Ratings

Earn Flybys Points with Pureprofile Surveys
11/05/2024

pinkbirdygirl
Giving customers the option to fill out surveys and earn hundreds of points per survey is a brilliant way to bring in new customers and spark loyalty with existing customers. A single survey can give you hundreds of points if you are deemed compatable. It started of well I enjoyed the surveys and the extra points really helped this single mum get the essentials when I otherwise couldn’t afford too. but after a month or so I rarely get a survey offered that either accepts me, doesn’t work due to error, has reached its quota or that apparently I’ve already completed. Yet all these surveys were offered on my personal feed they have my profile and if I’m lucky I’ll get one or two successful ones out of 5 or more offered. Not sure if I’m doing something wrong or they make it easier at the beginning to get customers excited.
Earn Flybys Points with Pureprofile Surveys
11/05/2024

pinkbirdygirl

Giving customers the option to fill out surveys and earn hundreds of points per survey is a brilliant way to bring in new customers and spark loyalty with existing customers. A single survey can give you hundreds of points if you are deemed compatable. It started of well I enjoyed the surveys and the extra points really helped this single mum get the essentials when I otherwise couldn’t afford too. but after a month or so I rarely get a survey offered that either accepts me, doesn’t work due to error, has reached its quota or that apparently I’ve already completed. Yet all these surveys were offered on my personal feed they have my profile and if I’m lucky I’ll get one or two successful ones out of 5 or more offered. Not sure if I’m doing something wrong or they make it easier at the beginning to get customers excited.
Days to see, nothing instant.
28/11/2024

Retrofun1
During the beginning of August 2022 I’d done a few transactions but they can not be seen since the app only saying track to June 2022. Points take days to arrive, bonus points take more than 4 weeks. Promotions come up after I’ve done a shop, which has become the most frustrating because I’m not spending to be rewarded. Spending anything needs to be rewarded since most of us are struggling. The app tracks me, tracks my spending so just after I’ve spent, arrives a promotion that says “ spend that again, now to be rewarded, who cares if you just did, we only going to reward you after you do it again”. Oh and making the spending amount bigger but not making the points worthwhile. Nope. Keeping to my budget. NOW they update the app and one day in its more frustrating than the last. Highlighted icons to show you have something to check out, oh there is nothing, but the highlight not cleared. Just update the lag between when you purchase something and the points come, that’s all that needed fixing.

Developer Response
Hi there, this sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at memberhelp@flybuys.com.au or call at 13 11 16. Thanks, The flybuys Team
Days to see, nothing instant.
28/11/2024

Retrofun1

During the beginning of August 2022 I’d done a few transactions but they can not be seen since the app only saying track to June 2022. Points take days to arrive, bonus points take more than 4 weeks. Promotions come up after I’ve done a shop, which has become the most frustrating because I’m not spending to be rewarded. Spending anything needs to be rewarded since most of us are struggling. The app tracks me, tracks my spending so just after I’ve spent, arrives a promotion that says “ spend that again, now to be rewarded, who cares if you just did, we only going to reward you after you do it again”. Oh and making the spending amount bigger but not making the points worthwhile. Nope. Keeping to my budget. NOW they update the app and one day in its more frustrating than the last. Highlighted icons to show you have something to check out, oh there is nothing, but the highlight not cleared. Just update the lag between when you purchase something and the points come, that’s all that needed fixing.
Developer Response 08/08/2022
Hi there, this sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at memberhelp@flybuys.com.au or call at 13 11 16. Thanks, The flybuys Team
Useless
10/07/2023

ottersfm
I like the concept of saving money but Woolworths rewards are way better I don’t need my physical card to access my money which is utterly ridiculous and frustrating that you need it with fly buys I also have my flybuys connected to my catch account and recently got a flybuys offer to get 2000 points for 1 shop so long as I shopped at somewhere like Catch, Coles, Bunnings etc I have bought a bottle of milk at Coles also and neither of my shops have triggered my offer and no points through shopping with Catch? When I went to speak with someone and was trying to find the details of my shop through catch (this is me talking to people about my flybuys points)I explained I was trying to upload things and was told off when I couldn’t immediately find the copy of full receipt and everything just booted me out of the apps! Now I need to either find my physical card or wait until it comes in the mail and 7days plus to wait for a card really? My Mum use to work for coles Myer and flybuys have been around as long as I remember why can they not keep up!
Useless
10/07/2023

ottersfm

I like the concept of saving money but Woolworths rewards are way better I don’t need my physical card to access my money which is utterly ridiculous and frustrating that you need it with fly buys I also have my flybuys connected to my catch account and recently got a flybuys offer to get 2000 points for 1 shop so long as I shopped at somewhere like Catch, Coles, Bunnings etc I have bought a bottle of milk at Coles also and neither of my shops have triggered my offer and no points through shopping with Catch? When I went to speak with someone and was trying to find the details of my shop through catch (this is me talking to people about my flybuys points)I explained I was trying to upload things and was told off when I couldn’t immediately find the copy of full receipt and everything just booted me out of the apps! Now I need to either find my physical card or wait until it comes in the mail and 7days plus to wait for a card really? My Mum use to work for coles Myer and flybuys have been around as long as I remember why can they not keep up!
FIX THE WIDGET IF CAN’T GET WALLET/APPLE PAY
25/03/2021

Sunny870
I don’t mind the app but am so frustrated that the once working widget that is so convenient (honestly is just as convenient as using wallet/Apple Pay) has not been working for months and months - so l9ng I actually can’t recall when it stopped. The whole purpose of having a digital option is to make it simpler, having to go into the app whilst more convenient than going into your physical purse/wallet is still more time consuming than a quick flick of screen to access the widget. Like others have said when at a busy checkout you feel so guilty of holding people up whilst you open app to get card even more so if it’s been updated and need to re-log in. I give 3 stars as the app itself is very good for checking balance, activating/seeing available offers but the widget issue and constantly being logged out each update brings down the overall score, fix those and would be a 4/5 star.
FIX THE WIDGET IF CAN’T GET WALLET/APPLE PAY
25/03/2021

Sunny870

I don’t mind the app but am so frustrated that the once working widget that is so convenient (honestly is just as convenient as using wallet/Apple Pay) has not been working for months and months - so l9ng I actually can’t recall when it stopped. The whole purpose of having a digital option is to make it simpler, having to go into the app whilst more convenient than going into your physical purse/wallet is still more time consuming than a quick flick of screen to access the widget. Like others have said when at a busy checkout you feel so guilty of holding people up whilst you open app to get card even more so if it’s been updated and need to re-log in. I give 3 stars as the app itself is very good for checking balance, activating/seeing available offers but the widget issue and constantly being logged out each update brings down the overall score, fix those and would be a 4/5 star.

We’re always working to make the Flybuys app better! Our latest update includes: * Improved performance for a smoother experience * Bug fixes to keep everything running seamlessly Update now and keep earning more points while discovering great offers!

Version 25.12.1

10/12/2025

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Classification
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Flybuys

Collect points, get rewarded

Ratings & Reviews

What’s New

Version 25.12.1

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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