Hi,Thanks for your feedback, and we're sorry to hear about your experience with the app. The Offers page should display active deals.We’re actively working on resolving this issue and improving how promotions are delivered through the app. Your privacy and data are important to us, and we only use this information to enhance your experience — never to misuse it.We appreciate you taking the time to share your concerns and will continue working to make the app better.Team El Jannah

Hi,Thank you for sharing this feedback. We’re really sorry to hear about the issues you’re experiencing with the app. Your address should absolutely be accepted and we understand how frustrating it is that it works for a neighbour’s address but not yours.We appreciate you bringing this to our attention, and we’ll be passing this on to our technical team to investigate and resolve as soon as possible. Thank you for your patience, and we apologise for the inconvenience this has caused.If you’re open to it, please reach out to us directly at enquiries@eljannah.com.au with your address so we can look into it further.Team El Jannah

Hi,Thanks for letting us know about this app issue — we’re sorry for the frustration. We will escalate this to the dedicated team so they can fix it as soon as possible. In the meantime, could you please share which device and app version you’re using so we can forward it to our developers? Kindly send us an email at enquiries@eljannah.com.au to discuss further.We appreciate your patience and feedback.Team El Jannah