Helix Fi
Wi-Fi Internet
Only for iPhone
Free
iPhone
Manage connections to your Wi-Fi network Use Parental Control to manage your household’s Internet usage. Troubleshoot or change your home connection settings, even remotely.
Available to all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan.
Use it, it’s free! Not a Helix customer? Browse our Helix Internet plans.
HOW DO I USE THE HELIX TV APP?
Download the app to monitor connections to your home Wi-Fi network and manage your Internet connection wherever you are. Open the Helix Fi app on a mobile device and follow the instructions. They will guide you through using the app for the first time. It’s easy!
INTERESTING FEATURES
• Easily identify connected devices on your network thanks to the option to rename them. The app also notifies you of new connections. You can instantly cut off a device or user’s access to your Wi-Fi network, if needed.
• Control Internet usage for created user profiles. The Helix Fi app helps you better control the content your children are exposed to and foster focus or sleep by managing Internet access periods.
• Monitor usage for devices connected to your network and usage peaks. With this overview, you can easily retrieve or change your username and password. You can also quickly troubleshoot your Wi-Fi yourself, even remotely. For example, change port forwards to manage your coverage.
• And much more…
4 PRACTICAL SECTIONS
OVERVIEW : Share your WiFi password with your guests, remotely test your connection's status or Restart your Helix Fi gateway, as needed.
WI-FI : Select a Wi-Fi band, create profiles and delete users from your network. Manage internet usage for those who have a profile, like your family members. For example, pause Internet access at bedtime on weekdays so everyone gets good night’s sleep.
HOME : Easily connect and control all your compatible smart home devices from one place. Manage your smart lights, door locks, and thermostat directly on the app. Plus, protect your home automation devices with the Advanced Security feature.
ACCOUNT : Manage notifications, activate pods to extend your coverage or find useful resources to answer your questions about Helix Fi.
Need help? We posted articles to help you handle things yourself. Go to the Support tab on our website. (3281)
This update brings minor technical improvements and bug fixes.
Make sure you always download the latest version of the Helix Fi app in order to enjoy the best experience.
The developer, Videotron Ltee, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Videotron Ltee
- Size
- 382.9 MB
- Category
- Utilities
- Compatibility
Requires iOS 17.2 or later.
- iPhone
Requires iOS 17.2 or later. - Apple Vision
Requires visionOS 1.1 or later.
- Location
- This app may use your location even when it isn’t open, which can decrease device battery life.
- Languages
English and 3 more
- English, French, Italian, Spanish
- Age Rating
4+
- 4+
- Copyright
- © Vidéotron Ltée