TELUS Secure Business is your complete all-in-one security, safety and smart business solution. Protect, automate and control your business in real-time from anywhere in the world, from any current mobile device. All you need is Internet or mobile service, a Secure Business service plan and the smart devices you wish to install in your business.

The TELUS Secure Business app offers solutions for:
- Security and safety alerts
- Interactive video monitoring
- Remote awareness (knowing when your business has opened and closed)
- Business automation

Optimize your business from wherever you are. Just tap your app, and you'll have real time access to what's happening at your business. View your video screens or clips, change and control settings and make your business the safest and smartest it can be.

Whether you're at a customer meeting or halfway around the world, TELUS Secure Business has you covered. The app can send you notifications, you can instantly view your front door or back office, make and change rules to maximize energy efficiency, and have direct access to every security and smart device you've installed.

Simple icons and easy-to-follow screens give you remote access and control. Tap a button to view your cameras, pre-program your system to arm and disarm automatically, get reporting to provide you with graphs of volume and timing of traffic into your business.

Have an Apple watch? Keep your business running smart with a flick of the wrist. Arm and disarm your system, check notifications, and control all of your installed devices right from your watch.

Note: This TELUS Secure Business app requires a compatible system, internet access and a Secure Business service plan. The app features and their usage varies based on the solution chosen, equipment and service plan. Visit ( for more information.

With the TELUS Secure Business app, you can:
- Receive real-time emails, text messages, and push notifications for unexpected activity and events that matter to you
- View your business and property from your installed video cameras
- Pre-program or turn lights on or off
- Set the ideal temperature on your smart thermostat
- Receive reports of traffic volumes broken down by days and times
- Search your complete event history
- Provide, remove, or limit access to employees based on days and times

How the TELUS Secure Business app helps you stay connected to your business:
- Know instantly when your business has been opened or closed
- Arm and disarm your system from anywhere, or automatically as you leave the business
- Know when people access restricted areas
- Be alerted when certain doors are left open
- Know if someone changes any of your system settings
- Limit false alarms by remotely viewing your cameras, disarming, then re-arming your system without having to drive to your business.

What’s New

Version 4.20.1

New this version:
• Introducing multi-location management capabilities.
• UI improvements to the Support page.
• Support for Landscape Mode.
• UI changes to the panic, police, fire, and auxiliary alarm buttons.
• Updated the UI for the date time picker for Video.
• Fixed issue where the doorbell call screen was being dismissed when the video stream times out.
• Other minor bug fixes.

Ratings and Reviews

4.3 out of 5
37 Ratings

37 Ratings

kr2ranger ,

Solid app

App works really well. Accessing live camera feeds is pretty good. Only wish that alerts triggered by motion detection would be triggered quicker. Often I’ll get a motion based alert on my phone, open up a live feed and the person/vehicle that triggered the alert is long gone.

Developer Response ,

Thank you for your feedback, kr2ranger. There may a slight delay between when the alert is triggered and when you receive it, which might depend on connectivity (LTE vs Wi-Fi) and the alert type (Push vs Email vs SMS) However, it should not be long. If you continue to experience this lag, please call our support line at 1-855-818-3587 (option 3) and we can help you resolve this issue.

houseafire ,

Will not wake up

Alarm will not disarm easily with app at times. Seems to not wake up the system. Door needs to open then alarm disarms. Not very good for visitors or clients.

Developer Response ,

Thank you for your feedback, houseafire. There may be a slight delay between the mobile app and the alarm panel. However, it should not be long. If you continue to experience this lag, please call our support line at 1-855-818-3587 (option 4) and we can help you resolve this issue.

Carol0955 ,


It would be nice to talk to a real person, there phone lines don’t work

Developer Response ,

Hi Carol, thank you for your feedback. Have you tried calling 855-818-3587 to get in touch with the TELUS Secure Business team? Our technical support team is available 24/7.

App Privacy

The developer, TELUS Communications Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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