TELUS Connect (My Wi-Fi)

Name: TELUS Connect (My Wi-Fi)
Rating: 3.3 (2886 reviews)
Author: TELUS Communications Inc.

Utilities

Free

2.9K Ratings
Ages

4+
Years
Category

Utilities
Developer

TELUS Communications Inc.
Language

EN
+ 1 More
Size

179.6
MB

Easily manage your TELUS home services from your mobile device! Self-install TELUS products, set up parental controls, personalize your service and troubleshoot issues right at your fingertips. Key features: * Monitor devices connected to your network, check your data usage and your billing information * View and change your Wi-Fi name/password, and manage your guest Wi-Fi * Pause Wi-Fi device access, or set up schedules to take back family time * Set up family safety features such as adult content controls and network security * Access personalized troubleshooting and recommendations to keep your services running smoothly * Self-install your TELUS products, including Boost Wi-Fi, modems, TV boxes and more. Requires TELUS hardware or a self-install kit. Requirements: * TELUS Internet subscription in Alberta, British Columbia or Quebec * My TELUS // Espace client account * iOS 13 and later * Feature availability may differ based on modem, region, and product subscription.

Ratings & Reviews

3.3

out of 5

2.9K Ratings

Average App
2019-07-04

Canary zoo
App works fine but Shaw has more features. This app is just average. Please improve
Average App
2019-07-04

Canary zoo

App works fine but Shaw has more features. This app is just average. Please improve
Great App but could use some additional features
2020-06-08

j0np
Works great, and now that i have upgraded to the new Mesh Hub + Booster (Previously T3200 with Bridge to my personal router and boosters), i can finally fully leverage the mesh capabilities from the Wifi App.Few things that could improve the app even more:- Pausing is still taking considerable time - if possible improve response time to pause wifi devices- Landscape mode for iPad, this is one thing I hope TELUS focuses on - as i have a Smart Keyboard, and has been a pain to use portrait mode- Integrate Firewall rules into the app, bit odd that wifi app has great integration with the Telus routers, but lacks advanced settings- Additional Wi-Fi visibility - a overall view like on the router portal that shows boosters/router and which devices are connected to it. Currently in the app, shows all devices and where they are connected to, would be great if i can filter to a booster and see which devices are connected to it. Would help with troubleshooting- Signal strength per device - would be great to see signal strength per device to assist with placing hubs around the house- Scheduling of device wifi connections - ability to schedule devices for screen time. I currently have to use the router portal to set screen time for my kids devices, but would be a lot more useful to have this ability in the wifi app- Usage report - Some usage statics for either overall egress/ingress traffic or per device usage. Would be helpful to see how much traffic is being used, and by which devices.

Developer Response
Thank you for the review. We genuinely appreciate user feedback as we evolve to make the My Wi-Fi app as user-friendly as possible. We continuously are working to improve the performance of our app features and add new capabilities. Stay tuned for more improvements and features! If you have additional questions or require specific troubleshooting support, email us at mywifi@telus.com. Regards, your TELUS team.
Great App but could use some additional features
2020-06-08

j0np

Works great, and now that i have upgraded to the new Mesh Hub + Booster (Previously T3200 with Bridge to my personal router and boosters), i can finally fully leverage the mesh capabilities from the Wifi App.Few things that could improve the app even more:- Pausing is still taking considerable time - if possible improve response time to pause wifi devices- Landscape mode for iPad, this is one thing I hope TELUS focuses on - as i have a Smart Keyboard, and has been a pain to use portrait mode- Integrate Firewall rules into the app, bit odd that wifi app has great integration with the Telus routers, but lacks advanced settings- Additional Wi-Fi visibility - a overall view like on the router portal that shows boosters/router and which devices are connected to it. Currently in the app, shows all devices and where they are connected to, would be great if i can filter to a booster and see which devices are connected to it. Would help with troubleshooting- Signal strength per device - would be great to see signal strength per device to assist with placing hubs around the house- Scheduling of device wifi connections - ability to schedule devices for screen time. I currently have to use the router portal to set screen time for my kids devices, but would be a lot more useful to have this ability in the wifi app- Usage report - Some usage statics for either overall egress/ingress traffic or per device usage. Would be helpful to see how much traffic is being used, and by which devices.
Developer Response 2020-06-15
Thank you for the review. We genuinely appreciate user feedback as we evolve to make the My Wi-Fi app as user-friendly as possible. We continuously are working to improve the performance of our app features and add new capabilities. Stay tuned for more improvements and features! If you have additional questions or require specific troubleshooting support, email us at mywifi@telus.com. Regards, your TELUS team.
Horrible
2020-06-04

Maya8832
Should be banned. If you want to ruin relationships with your children, power trip, and manipulate them, this is the perfect app tor you!

Developer Response
Thank you for the review. If you have specific issues or questions about the app, we would love to help troubleshoot them with you by emailing us at mywifi@telus.com. Regards, your TELUS team
Horrible
2020-06-04

Maya8832

Should be banned. If you want to ruin relationships with your children, power trip, and manipulate them, this is the perfect app tor you!
Developer Response 2020-06-15
Thank you for the review. If you have specific issues or questions about the app, we would love to help troubleshoot them with you by emailing us at mywifi@telus.com. Regards, your TELUS team
Control freak
2020-05-27

Qaddfmdvfdcd
If u need to turn the wifi off on your kids you are disillusional and have bigger issues then them, your a bad parent who only sees solutions their way and this makes relationships worse. I

Developer Response
Thank you for the review. If you have specific issues or questions about the app, we would love to help troubleshoot them with you by emailing us at mywifi@telus.com. Regards, your TELUS team
Control freak
2020-05-27

Qaddfmdvfdcd

If u need to turn the wifi off on your kids you are disillusional and have bigger issues then them, your a bad parent who only sees solutions their way and this makes relationships worse. I
Developer Response 2020-05-29
Thank you for the review. If you have specific issues or questions about the app, we would love to help troubleshoot them with you by emailing us at mywifi@telus.com. Regards, your TELUS team

* Bug fixes and improvements

Version 5.33

Nov 3

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics