Aviva DigiCare‪+‬ 4+

Aviva PLC

    • Free



We all know looking after our day-to-day health and wellbeing should be a top priority, but life often gets in the way.

The Aviva DigiCare+ app can help you and your family prevent, detect and manage health and wellbeing problems directly from your phone.

An annual health check helps you take control by identifying potential health risks. You also have quick access to the clinical expertise of qualified, experienced practitioners when you need them.

So, you can look forward to a healthier future by looking after yourself today.

Aviva DigiCare+ offers a range of complimentary health and wellbeing benefits provided by carefully selected partners (some optional benefits may incur a charge). It’s available to customers who have taken out an Aviva personal protection policy (excluding Simple Life Insurance) through a financial adviser.

What’s included with the Aviva DigiCare+ app?
- Annual health check: A test for 20 different health markers for the following risk areas; diabetes, liver, kidney, bone, gout, proteins and cholesterol
- Nutrition support: Advice on improving your eating habits as part of a healthier lifestyle
- Bupa Anytime Healthline: Everyday health support with unlimited phone calls 24/7, 365 days a year
- Mental health support: Expert consultations and advice that’s tailored for you
- Second medical opinion: Get another expert medical opinion on your diagnosis and treatment plan
- Bereavement support: Practical and emotional help during those difficult times when a loved one passes away
- Physiotherapy consultations: To help get you back after injury as quickly as possible (available to customers with an Aviva Income Protection+ policy)
- Digital GP: An optional extra service offering online GP consultations, available to customers who purchased a personal protection product after 7th December 2020. Please note, there is a cost for this service if chosen.

For more detailed information regarding these services please read our Aviva DigiCare+ Brochure. (https://www.aviva.co.uk/adviser/documents/view/pt25001c.pdf)

NOTE: Access to Aviva DigiCare+ is by invitation only. Terms & Conditions and the Privacy Policy are in-app and must be agreed to at registration. Aviva DigiCare+ is available to residents of Great Britain, Northern Ireland, the Channel Islands and the Isle of Man, at home or abroad (some restrictions may apply). The app must be downloaded in the UK prior to use. (Mobile data charges may apply). These services are non-contractual benefits Aviva can withdraw at any time.

What’s New

Version 4.0.0

Update for eligible customers who purchased an Aviva personal protection policy from an intermediary after 07/12/20. Features include:

Three appointments a year at no extra cost for the life assured and eligible family members

20-minute appointments offering clinical advice in non-emergency situations

Fit notes, prescriptions with free delivery and specialist referrals available

Customers who previously paid for DigiCare+ digital GP appointments will get an additional three at no extra cost.

Ratings and Reviews

4.5 out of 5
963 Ratings

963 Ratings

vfm21 ,

Way better than expected

I believe this app is now doing what it should and that all the early reviews were when there were major teething problems.
I have just set it up and it took less than 5 minutes

flanny029 ,


I don’t normally review but I downloaded and setup the app prior to reading the other reviews so thought I should comment. I had no issues setting up fairly simple and I haven’t noticed it being overly slow in use. I’ve switched between various settings etc and had a look around only missing a star as I haven’t used anything from digicare yet so can’t comment on that and how easy that is to get through.

Developer Response ,

Hi flanny029, thanks for reviewing and glad to hear that you didn't encounter any issues. Hoping you'll have a similarly smooth experience when using your benefits and, if any difficulties do arise, don't hesitate to contact us at digicaresupport@aviva.com. Thanks. Aviva DigiCare+ Support Team

Danuk88 ,

It’s works but could be better

The app works as intended and I had no issues setting up and registering to gain access but it could do with some improvements like automatically logging you out when you exit the app and allowing you to log back in with Face ID like my other Aviva app does, also improvements in loading times as when you click on some areas in the app it takes up to 30 seconds to load.

Developer Response ,

Hi Danuk88, thanks for your review. We apologise for the slow speeds and the missing functionalities, and will look to make improvements. Please don't hesitate to share any more feedback with us at digicaresupport@aviva.com. Thanks. Aviva DigiCare+ Support Team

App Privacy

The developer, Aviva PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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