Get free, around the clock access to GP video consultations and repeat NHS prescriptions with free UK delivery, all at the touch of a button.
• Access to GP video consultations
• Choice of GP and keep the same GP for multiple appointments
• Consultation advice and history stored in-app
• Private prescription service, fit notes and open referrals
• Repeat NHS prescriptions/medication with free UK delivery - (all NHS England exemptions accepted)
• Add your children under 16 to your account for GP consultations
NOTE: Access to Aviva Digital GP is by invitation only. Terms & Conditions in-app and must be consented to at registration.
Aviva Digital GP is available to residents of Great Britain, Northern Ireland, the Channel Islands and the Isle of Man, at home or abroad. Must be downloaded in the UK prior to use. (Mobile data charges may apply)
Ratings and Reviews
The doctor called at the specified time and I had lots of times to choose from. I did miss my first appt as I had booked on my iPad and was waiting at work on my iPhone (you’d kind of the app would sync but it didn’t). I couldn’t access the call on my phone so unfortunately missed the appt. this time I booked on my phone and all went smoothly. It could do with an info page to tell you how the call will work and maybe a demonstration video (perhaps there is one and I’ve missed it). Great app 😊
Over laborious registration process
Despite having 4 other people named on my policy this app require me to enter home addresses and GP details for all of my children with no option to simply state that they’re the same details of my own. I also can’t add my wife to my account even though she’s on the same policy. As if this wasn’t enough I then log onto my email account and find that I have to verify each of my children’s details, well not really verify them, but type them all in again, and because the email request doesn’t state which child the email corresponds to I have no way of telling which child’s details I have to enter! On top of this you have to upload a copy of your child’s birth certificate. The site wouldn’t accept a jpeg file so at this point, having wasted 40 minutes of my life I gave up. The process is all a bit 1997 and needs addressing.
Developer Response ,
Thanks for your feedback and I'm sorry to hear of your frustrations regarding the app. The Digital GP app is completely separate to your PMI policy, and so it is necessary to set up any children under 16 from scratch. I can confirm that your wife is able to set up her own profile using the registration process in your invitation email. We'd like to discuss this with you further so please do contact us at firstname.lastname@example.org so we can help.
All good though limited out of hours slots available
I had to book an appointment while at work, which wasn’t the idea - I guess the after working hours appointments are pretty popular.
I also wasn't sure if I needed to do anything specific to enable the video call once I’d resistered and booked, so called the digital support number I’d been sent by Aviva - but it didn’t work. Tried it several times. However, I didn’t need to worry, the video call came though on time without any problems, the doctor was friendly and efficient and I’m happy with the end result - much better than waiting 2-3 weeks for an appointment at GP and having to take time away from work for it.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Aviva PLC
- 41.4 MB
- Requires iOS 12.1 or later.
- Requires iPadOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- © Aviva
Up to six family members will be able to use this app with Family Sharing enabled.