Screenshots

Description

Control and monitor your heating and hot water with Dimplex Control. Group heaters into zones to easily control and track their energy usage. Any time. Anywhere.

Manage multiple sites, spot faults, remotely, all from one App. Forgot to turn the heating off before going on holiday? Want to make sure a minimum temperature is maintained? Now your heating is never out of reach.

Your privacy and security are paramount. Dimplex Control is built on the Microsoft Azure Cloud platform, with end-to-end encryption between the cloud and your devices.

Easy set-up. The app features a step-by-step setup wizard so you can start using the system quickly without having to leave the app. Simply connect your Dimplex Product* to a Dimplex Hub and gain control remotely through the App.

Zoned control. Quickly view and change heating mode.

Remote access. Monitor and control your heating from anywhere in the world using the Dimplex Control App** and a mobile data connection. Utilise Bluetooth to communicate directly with the Hub. This makes setup quick and never requires you to leave the app during setup***

Monitor energy usage by heater, zone or site with a daily, monthly and annual view.

Control your hot water. See how much water is available at the set temperature (Requires a compatible Dimplex Quantum Water Cylinder QWCd).

See faults reported on the app and request help using service mode.

* Only specific heater models and series letters listed above are supported. Dimplex Control support requires additional hardware. In all cases, purchase of a Dimplex Hub (model name ‘DimplexHub’) is required to connect to the internet and communicate with supported Dimplex products. Some products also require additional hardware to provide RF connectivity (model name ‘RFM’) for communication with Dimplex Hub. To check if a product requires an RF upgrade, check the compatibility list http://bit.ly/dimplexcontrol-list Dimplex Control support is subject to change.

** App control requires download and usage of the Dimplex Control app onto a compatible device. Dimplex Control requires the creation of a Dimplex Control account and is subject to agreement of the GDHV Internet of Things (IoT) Terms and Conditions, Privacy Policy and Cookie Policy.

*** Dimplex Control initial set-up, updates and all usage require a broadband internet connection for both system and app; ISP and mobile carrier fees apply.

What’s New

Version 1.26.0

Bug fixes and stability improvements

Ratings and Reviews

3.4 out of 5
12 Ratings

12 Ratings

JohnTD ,

Disappointing omission

Easy to set up and use. However, disappointed that you can’t lock and unlock the heaters remotely. I want to prevent holiday home guests from fiddling with the controls, but be able to change settings from afar when necessary (eg if guests aren’t comfortable or cottage has a vacant period).

nomorenicknamesleft199 ,

Useless

Absolutely useless app we have 3 Qrads and a 150l hot water cylinder all linked via the Dimplex hub.
The Qrads have been installed since Oct 2020 and to date only 2 at any one time are connected the hot water cylinder was installed in Jan 2021 we have had two engineer visits two hubs and all the RF modules replaced.
We purchased these premium items to allow us to monitor and control the heat and hot water in our holiday cottage 150 miles away.
We have no idea what is happening at the cottage as the devices keep dropping off the app

Developer Response ,

Thanks for getting in touch. We're sorry you've had issues with our devices and connectivity. If you could contact us here: https://www.dimplex.co.uk/contact-us-form then we can get in touch and try and find a resolution for you. We appreciate all feedback and would really like to help.

Poochit ,

So straightforward

Unlike many apps this has been designed for the user. Simple to install, easy to use and a real benefit. Love being able to control several heaters as a zone.

App Privacy

The developer, GLEN DIMPLEX EUROPE HOLDINGS LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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