Google Maps - Transit & Food 4+

Don’t waste your time with this app!

For a little while, this app went all right, it had quite a few problems with putting me on not proper roads and roads that weren’t roads, but fields! I used it though, because when it worked, it was good. Then one day I needed to use it (and I had also used it the day before when it worked perfectly) and the app stopped working! I tried searching anything and it would come up with ‘Something went wrong, please try again.’ And the actual map wouldn’t show up. I have re-downloaded it twice and had the same result of ‘Something went wrong, please try again.’ I also have been retrying it for 2 weeks with different networks and nothing has worked! It wasn’t because I was in a different country’s because I have tried in Scotland, England AND Greece! I have always had full bars for internet and it’s not worked since.
To Google: I was really disappointed with this app and I hope you fix it.
To readers: Please don’t waste your time because of the main reason I explained and because it also gives roads that no longer exist!!

Great. But beware the ‘AVOID TOLLS’ option! 😡

Always rely on Google Maps when we’re in the US, and especially liked the ‘Avoid Tolls’ option when you’re in a rental car and don’t want a hefty admin fee from the agency for going through a cashless toll. However I discovered last week that it’s not reliable - drove from Ohio to Staten Island NY with ‘avoid tolls’ selected, no warnings/pop-ups to say anything to the contrary, only to find ourselves at a $15 bridge toll to get over to Staten Island. Turns out there is no way to avoid a toll on to the island, fair enough, but if that’s the case PLEASE GOOGLE can you give us some notification of this when we select the route? I could easily have gone to an ATM and got the money before we got there if I’d known, but the only mention of the toll is hidden away down in the route description, and the top of it still says ‘avoid tolls’. No warnings whatsoever. So I’m now looking at a hefty fine/admin fee that would have been entirely avoidable if the nav info had been more accurate. Yes I know that all New Yorkers are aware there’s a toll, but it was a last minute trip and I trusted google maps to just avoid the tolls if that’s what was selected, or tell me if it wasn’t possible.

For future updates, the difference between cash and cashless tolls would be useful info, so we could avoid cashless tolls, but use cash tolls, as that’s what most people out of state are worried about.

Developer Response ,

Thank you for letting us know about this issue, and your patience as we fixed the problem. We appreciate it! With the latest update, Google Maps should now be working as usual.

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i honestly don’t care what anyone gotta say but today imma speak truth into people cause this app alone saved my life, swear down if I didn’t have this app I would be lost somewhere probably crying. I was literally sweating down my back trying to figure out a way home, I walked for god knows how long in literal circles and I said CIRCLES, and when I say non of my friends were helping me I mean it, one friend hung up on me which messed me up. So with my last hope- despair crawling through me head to toe I turn to google maps, at first I thought I was crazy because I used Apple Maps and that’s horrible, but nonetheless I carried through and yes I did make a few wrong turns but google GOOGLE MAPS saved me, it would either show me I'm going the wrong way or would create a whole new route depending on where I was at the current time. I tell you if you’re a person that doesn’t know your way around and get lost easily, don’t be like the old me please download google maps it will just save you time and tears. As well as shame 😕