Halifax Mobile Banking 4+

Very good app

This app has been very useful and almost on the top at level of quality for user to overcome at time of hard situations when this perspective which comes in blended with similar to the time you were in. App also has brilliant features which shows your own card in it and pins navigation where in such many people do not carry card as often this app has in-hold card details in very blind folded with full security of safe to use and access. It is handy when you forgot to put your card in your wallet and realised you are badly put to hard time, this is when this Halifax app comes in very useful tool when many people will not leave their phone left forgotten but very rare but phones seems to be very important now a days, it is too easily not forgotten but even if you do, there is always something which you would not able to leave it away your phone but you would must bring it with you because all the alerts, texts, phone rings and valuable apps there, will make you wanted not to forget although you may want to forget sometime to be off your own world silence, still the phone would be there at alert every step of the time. Therefore this brilliant navigation in Halifax app in-hold card will be there when you at this time of scenario, forgot not but forgotten to forgetfulness as forgetting to know.

Terrible signing in experience

I’m honestly scared to log out of my account because they never clearly state what they will ask you to do when you sign back in. I write down all of my passwords and usernames and even I can’t bloody understand what they’re trying to get me to do. I’ve been logged out of my account several times because my “memorable information” is incorrect. Instead of literally asking you to just write down what the memorable information is they ask you for specific characters of it, which for me as a discalcular person is a nightmare, I keep doing it wrong and frustrating myself and the people around me again and again. This has happened several times.

Also we need a display name, I cannot use my chosen name on the app which makes me hate even opening it up and repeatedly putting in all of my now wrong legal details a nightmare too.

It’s an app for people who understand technology and are not scared to call up some random automated robot over and over again. I don’t recommend it, I hate mobile banking in general.

Keeps crashing when trying to open, every time after update

I never write reviews for anything but Halifax I really hope your app team read reviews for constructive feedback to fix things asap.
Every single time this app is automatically updated, for about 2-3 days afterwards it just will not open. I will tap it and the first starting screen comes up, and then it just goes back off again onto my home screen like it has crashed and won’t boot.
This happens every single time and it is such a pain to then have to go onto the mobile web version and put in all my details again (after having to find all this info again because I can’t remember numbers well) when I need to check my balance, which is atleast a few times everyday. It is such a huge inconvenience having to do this to check my balance before making payments when outside in shops, so I’m stood there waiting for the web version to load and put everything in with my shopping/items because this app won’t work when it updates.
I keep thinking with new updates it will be fixed so I allow it, but it never seems to change.
I am using an iPhone 7 with the latest version of IOS and this keeps happening. Please, please PLEASE fix this!! My phone does not do this for any other apps and is working perfectly fine otherwise!!!

Developer Response ,

Hi there, thanks for taking the time to leave us feedback, we do read the reviews. I am sorry you've had trouble with the app, but I've passed your comments and device details on to the team. Thanks, Karen.