Dojo for Business - payments 4+

Only just started using Dojo payment machine and first time using the app but have not been able to get far as it keeps crashing. Was trying to use the tap to pay function but never got round to it before it crashed again. Seems like a very useful app but major bugs need sorting. Also heats the phone up a lot when using (before crashing!)

Hi, thank you for your review! We would love to see what we can do to assist! Please email your contact details to feedback@dojo.tech so we can reach out.

Tap to Pay is a brand new feature so we will be sending regular updates, please check the app store and make sure you are running the latest version!

Been using for a year. Whilst it can be ok, it’s slow, especially for transactions tab. I would like deeper integration into the till system (SumUp) so I can see actual sales data like what was on the order. I would like to see actual gratuity per transaction not just as a global ‘lump sum’ amount. I would like ‘compare’ feature so I can see how we are tracking against past day/week/month… similar to the Google Analytics app. Tap to Pay has no ability to remove an old device, and despite asking 4 times, I still have an old phone showing as ‘active’ on there. No integration with Walk-Up system to see at a glance what’s been booked. Also no integration of that functionality and the till system either, still requires manual input. No loyalty scheme for business owners. So overall it’s ‘ok’ …but in a data driven and integrated world, is that enough any more?

Hi Robsta, thank you for your review, we always appreciate feedback as we are constantly looking to improve our products! We would very much appreciate an opportunity to take additional details and discuss this in more depth. Please reach out via the following email, feedback@dojo.tech, so we can get something arranged!

My club have just started using DOJO. Machines are great however not too happy that the app does not have a card summary option just like the card reader. This was a great tool that I. I had it with a previous supplier. However, we are on as 6 month contract start.

Hi, thank you for your review! We're always looking for ways to improve our products & features - please can you email feedback@dojo.tech for further support!