NatWest Bankline Mobile 4+

Corporate Banking on the go

National Westminster Bank plc

    • 4.8 • 3K Ratings
    • Free

iPhone Screenshots

Description

Corporate Banking on the go. Bankline Mobile complements our Bankline service. You need Bankline to use this app. Download ‘NatWest’ instead if you’re looking for the free NatWest app.

Our highly secure Bankline Mobile app let’s you stay on top of business finances and make payments on the move using your biometrics – a UK first for business payments of any size. Giving you time back and the power to act from anywhere.

KEY FEATURES

Raise and approve. On the move.
Raise and approve payments wherever you are, without a Smartcard and reader.

Payment approval with iPhone sets you free, with the UK’s first secure authentication service, for business payments of any size.

The mobile companion to Bankline.
Quick and easy setup with your existing Bankline credentials. Convenient access to your Bankline templates on the go. Create and save templates straight from the app.

Security you can bank on.
Keep your finances secure with Touch ID or Face ID and set a unique Bankline Mobile keycode.

Bankline Mobile keeps your finances safe with the latest security and encryption technology.
Providing biometric login and advanced anti-fraud systems, our robust security checks make sure your business is protected.

Deposit cheques up to the value of £5k
With daily deposit limit of £15k per Bankline profile

Stay on top of your finances
See all of your accounts in one place and get up-to-date account balances in real-time.
View detailed transaction information from the last 15 months.

Easily share PDF confirmations for a single transaction or when you raise payments & approve individual domestic & international payments.Instant PDF sharing however you like, using WhatsApp, Email or Text (depending on device capabilities).

Receive notifications on payments to approve.
Users can notify specific payment approvers when they raise a payment in Bankline Mobile. Notifying those selected payment approvers will make them aware that there is a payment which they need to approve.
Enable notifications in app to receive payment approval prompts.

Comprehensive support
• Quickly access our products and services from our Mobile Hub.
• Get help and support from our handy “How to…” guides.
• Or you can call the Bankline telephone helpdesk straight from the app.

Our customers are at the heart of every decision we make for Bankline Mobile - occasionally you may be prompted in the app to complete a short survey about your experience, which ensures we’re shaping the app around your needs. We really appreciate your feedback.

If you have suggestions or advice on how this app would work better for you, please contact the Bankline Helpdesk.

Bankline Mobile is available exclusively to NatWest Bankline customers. Access to Bankline Mobile can be managed in your Bankline user settings. If you need help getting set up, simply visit business.natwest.com or drop us an email.

What’s New

Version 24.1.0

In our latest update, we’ve improved the design for the transaction screen and added the time
which payments need to be approved by. We have also made some bug fixes and technical
changes behind the scenes.

You must have Bankline and be a Business customer to use this app.

Ratings and Reviews

4.8 out of 5
3K Ratings

3K Ratings

GCyorks ,

No log out crashes app plus still need desktop

The app is flawed in that you can’t cancel a payment only approve payments. I went on holiday with the “convenience” of app and did not take smart card. needed to cancel payment but could not do on app and no smart card. Ridiculous as can approve on app? could not cancel by ringing help desk or relationship manager .. please inform customers about stuff you can’t do instead of just what you can.
Also using i phone 10 get timed out and app crashes, or forget to go in settings and log out .. no visible icon so easy to forget. Have to reboot phone to sort.
if these niggles sorted would get 4.5 stars so hope someone listens ..

Developer Response ,

Thank you for your feedback. Sorry to hear you were having problems. When going into the approve tab of the app and clicking on the payment, it should display the option to "approve" or "delete" the payment. When you click "delete" it will cancel the payment. In regards to the app crashing, we're sorry that this is happening to you. Please contact us at BanklineMobile@NatWest.com and we will try and resolve the issue for you.

Eltham_John ,

Not fit for purpose for non-profits requiring dual control over payments

As a non-profit organisation we require our financial administrators to have dual-control over our funds. We considered moving banks for a long time until Bankline arrived and offered this, which saved our relationship with NatWest. However we understand there is a feature shortcoming in that the user roles offered to charity account administrators, (specifically the standard role named Payment Controller) do NOT allow payments to be seen or released in the mobile app or ‘new style’ Bankline on browser. As a result our admins have to log into Bankline on browser and switch back to ‘Classic view’ every time to authorise payments. No ETA from NatWest product team on a fix which has been acknowledged as a known bug. Staff friendly and helpful, but Mobile app not fit for purpose for charities unfortunately.

anysamys7000 ,

Great but would like to be able to use across multiple business accounts

Great app but we have multiple businesses so would be really valuable if we could set different login codes relevant to each business as at present I can only accsss the app for one business on my phone which is not efficient for me. Could this be looked at in the next phase of development? So maybe logging in using user name and id of existing bankline and then verifying this is face or Touch ID? Really hope this is developed as the app is fantastic and I would really like to be able to fully utilise this for all the business accounts

Developer Response ,

Thanks for the feedback! We'd love to help you with this, email the team at BanklineMobile@NatWest.com and we'll see what we can do to assist.

App Privacy

The developer, National Westminster Bank plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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