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Description

Download the app and see a UK doctor online in minutes, 365 days a year 7am - 8pm.


"I used this service over the weekend and I was really impressed. You can get an appointment really quick. I had a prescription ready to collect from my local chemist on Sunday a couple of hours later." 5 Stars


"I have literally just come off the plane with the worst ear infection. I installed this app ... spoke to a lovely doctor and within half hour had picked up my prescription ... best app on my phone" 5 Stars


WHY PUSH DOCTOR?


Same day appointments with the UK's number one online doctor. Talk face-to-face with an NHS-trained GP on your tablet or mobile today.

Working in partnership with selected NHS surgeries to offer online consultations for free, at the touch of a button.

Prescriptions available within an hour - sent directly to your local pharmacy. 

Sick notes - we can email these to you or send them by first class post.

Referrals - we can issue referral letters and send you to see a specialist.

Regulated by the CQC and the first online provider to gain a good rating with elements of outstanding in our last inspection.

Regulated by the CQC - the independent regulator of health and social care in England. We are the first online healthcare provider to receive a good rating, with elements of outstanding in our last inspection.

100% safe and secure - we use encrypted video consultations to keep your details and records safe. 

All doctors on the Push Doctor network work at NHS practices and are and on the General Medical Council register.


WHAT WE TREAT


Push Doctor can treat over 1000 conditions, and 9/10 patients receive the care they require having one of our video consultations. We frequently see patients with both physical and mental health complaints, with our expert GP's on hand to help patients when they need it most.


HOW DOES PUSH DOCTOR WORK?


Book your appointment in the app quickly and easily, simply selecting the time that suits you most.

When it’s time for your consultation, you’ll enter our online waiting room, and the GP will see you as soon as possible.

In your online video consultation, the GP will ask you about your symptoms and can take a look at any affected areas, or listen to any symptoms, for example if you have a cough.

If you’d like to use text to communicate with the GP in your consultation, there’s a chat functionality. If you need medication, the GP can write you a prescription instantly which you can collect from your nominated pharmacy.


For patients of our NHS partner surgeries, you will be able to access our online appointment service in the same way that you make an appointment to see your GP. When you make an appointment with your practice (via. face to face visit or telephone), the Receptionist will offer you an online consultation, and send you an invite to our Push Doctor service. Once you receive your invite, you’ll be able to register an account with us online. 

OUR DOCTORS


All of our doctors are NHS trained, registered with the General Medical Council and hand-picked so you get the best possible care.

Push Doctor is regulated by the Care Quality Commission: 1-1207461908.

Push Doctor is not designed for urgent situations or medical emergencies. In these urgent and or emergency circumstances, please dial 999 or go straight to Accident & Emergency as soon as possible.

If our surgery is not open and you think you need medical advice in circumstances that are not urgent, you can also dial 111 in the UK from a working telephone.

What’s New

Version 3.1.2

We’ve made some improvements to our NHS journey to make the Push Doctor experience even better for our patients. Expect much more along these lines in the coming months.

Ratings and Reviews

4.7 out of 5
10.4K Ratings

10.4K Ratings

popelucy ,

Excellent service for low level concerns

Every couple of years I get a throat infection which invariably ends up with me unable to swallow & sitting in a grotty overspill or out of hours clinic miles away from home because I can’t get a GP appointment. After a few days of a sore throat getting worse I knew what was coming but as it’s a Friday I knew I had no hope of getting an appointment until late next week by which time I’d be really ill. Decided to give Push Doctor a go rather than search for a private GP (which have also proved difficult to get appointments with in the past due to high demand). Within 10 minutes of signing up I was having a face to face consultation with a Dr, she was able to check to see that I do have pus filled spots & therefore required antibiotics. The charge for writing the prescription was an extra £8 on top of the £20 for the consultation.

1hr later I received a text to let me know my prescription was ready at my local pharmacy (although the Dr did warn me this could take up to 3hr). As it’s a private prescription it’s not the NHS charge but for my medication it was only £4.90.

Black viper 18 ,

Disappointed

My first time using this service first of all I picked an appointment that was about 20 mins wait from the time at that moment....it said onscreen i was next to be seen I waited in the waiting room over an hour so I was disappointed to wait so long especially with it costing £20 and it kept saying I was next to be seen ....... then when I finally got my doctor he said I needed antibiotics and was trying to send me a pop up to authorise cost for prescription it wasn't appearing on my screen so he said he would disconnect and call me back ..... nothing no video call back....so I went on live chat to customer services as expensive to call at 35p per min and I had already spent £20 and wasn’t impressed.....they said they was having technical difficulties and to wait 20 -30 mins and re join waiting room as my doctor will pick back up with me ...... 30 mins later I couldn’t get back in waiting room as the doctor had marked my appointment as completed.... I was feeling very furious by know and feeling poorly didn’t need the hassle .....so I complained via website they credited me £20 to my account so I could call another doctor...... so I did call another doctor no problems this time all good .... just about to pick up my prescription so hopefully I will feel better soon .....BUT it has put me off sorry my first time experience was not great I wouldn’t recommend this service.

Lucysparrow14 ,

Disappointed

The doctor I spoke to was really nice and helpful but what happened afterwards ruined the whole experience. I spoke to the doctor at 10:00am, was prescribed antibiotics and was then notified at 11:30am that my prescription was ready to pick up. However when I went online to find out where the pharmacy was I found out that it was closed. Being that it was a Sunday I figured I'd just have to wait until Monday morning. It got to 4:00pm and I was in agony so thought it was worth seeing if I could get the prescription sent to a pharmacy that was actually open. I spoke to a customer service person and they told me the pharmacy was open. I sent him a screenshot showing the address and that it was closed. He said that Google was wrong because it was definitely open so I got a taxi up there to make in time before it closed. It definitely wasn't open but there was another pharmacy about a 15 minute walk away from there so I thought I would just try it. It turns out that I had been given the wrong address and even when I got in touch with the customer service person they didn't think to check this. After I finally got my prescription I spoke to another customer service person who was very apologetic and refunded me £8 as well giving me £20 credit for the future. I won't be using the credit or the service again though because it actually would have been quicker and easier to go and wait at the walk-in centre.

Information

Provider
Push DR Limited
Size
85.1 MB
Category
Medical
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
You must be at least 17 years old to download this application.
Frequent/Intense Medical/Treatment Information
Copyright
© Push Dr Limited
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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