iPhone Screenshots

Description

Download the NEW Shell app to drive carbon neutral with our Shell Go+ rewards programme. It gives you rewards every visit which you can collect easily on your phone. Find our Shell stations and use our pay at pump mobile payment service – a faster and easier way to pay for your fuel.

*Please note, the Shell app is available in many countries and the features available will vary depending on where you live.

SHELL GO+
Join Shell Go+ in the app and enjoy rewards every time you visit and drive carbon neutral by protecting and replanting forests:
- Any fuel purchase made via Shell Go+ at a UK Shell station will be offset by Shell at no cost to you. Shell will calculate the amount of carbon emissions from the production, distribution and use of fuel and will purchase carbon credits to compensate for these emissions. Offer available until September 2020 (excludes fuel card transactions).
- 10% of all hot drinks every time
- 10% off Jamie Oliver deli by Shell and deli2go food every time
- Money off fuel every 10 visits (every time you spend at least £2 in the shop or £10 on fuel, it counts as a single visit)
- An exclusive 3% fuel saving on up to 60 litres per month when you join Shell Energy
- Surprise freebies
Just remember to open your app and scan your digital Shell Go+ card every time you pop by.

PAY AT PUMP
We know people lead busy lives. That’s why our mobile payment service quickly gets you back to where you need to be. Just add your debit/credit card or choose Apple Pay/PayPal in the app, to pay for your fuel there and then at the pump, without queuing up in store. Select how much you want to spend and confirm the pump number. Then just pay at the pump and go. It really is as simple as that.

STATION LOCATOR
Find a Shell Service Station with a list of services quickly and easily.

What’s New

Version 2.9.0

We have brought together Pay at Pump and Shell GO+ throughout the country. With this update, when you use Pay at Pump, you will be able to redeem your fuel rewards straight away and your visits will be added to your account immediately.

Ratings and Reviews

4.8 out of 5
132.8K Ratings

132.8K Ratings

MattDanton ,

Great app & great fuel!

I’ve been using Shell fuel for as long as I can remember. I also swear by V-Power as well - from what I’ve been told by techs at BMW when I worked there the fuel in the long run will pay for itself. Yes it’s more expensive at the pump but it will in almost all cases give you better MPG than standard fuel & in the long term keep the inside of your engine injectors etc, far cleaner thus running like new and keeping the repairs to a minimum too. Also depending on the car, but again in most cases, it will have a befit to performance as well. I now drive a petrol car & but had diesels before & I’ve noticed the benefit to both. I’ve converted most people I know over to it & they ALL agree it improves both performance & economy plus the benefit of staying as clean inside as possible it’s a win, win, WIN situation! Obviously if you drive it harder because you notice the improved performance you can’t expect to gain better consumption as well! Back to the app...it has loads of discounts for the shop inc Costa coffee & Jamie Oliver food plus sometimes free things like a bag of crisps, Costa coffee, sweets so if you use shell, get this app, you’d be mad not too!

Developer Response ,

Hi Matt! Thank you for your feedback and we are glad to hear that you enjoy using Shell and the app! Have a good day!

BusyBankin' ,

Changes do not reward loyalty

The new App does not take into account visits or fuelling when paying using the App rather than going in to pay. My last two visits and fuelling have not been reflected on the ‘wheel’.
I have also tried using fuel vouchers and they only work if you pay in store. The final point is that as a loyal customer of a few years who regularly fuels Shell V-power diesel for £50+ at least every 8 days, I don’t feel I get rewarded properly for loyalty. The previous reward system rewarded customers for type of fuel and amount of fuel bought. This new reward system is based on visits with a minimum visit being £20. It does not take into account people who regularly purchase more high cost fuel. I will no longer purchase Shell and opt for other fuels that are of the same quality and cost less.

Developer Response ,

Hi, we are sorry if you feel that way and would like to discuss this further with you, can you please send us an email at gopluscscuk@shell.com so we can look further into this for you. Many thanks!

3handles ,

Changes ok but rewards are underwhelming

So many new apps and programmes. I have lost out on rewards several times because one or other garage did not have the new systems, or the old system. Then when I had both sets of rewards they only applied one and I lost another £3. Now I’ve had to download another new app on the promise of £1.50 voucher, which then is non existent in the app itself. Plus, once you go all the way to ten visits which have actually been logged ( on top of those which weren’t) the size of the reward is pretty desultory. Overall not very impressed with all this from Shell. For an expensive premium brand, your offers are small beer and not enough to keep me engaged as a customer for long.
I have to admit your salt water cars are pretty good, but the prices to pay were not cheap. Would have been much better if we could get the cars/ tracks as a reward. Again your offer is just not quite enough to make it seem a good deal and keep me onside. Come on Shell. A bit less greedy (and more reliable app and programme) and you will get many loyal customers. At the moment I think you will lose me and many others as soon as we find BP or another brand doing it better.

Developer Response ,

Hi.
We are so sorry about this. Our system is failing to recognise new app users when they are automatically signed in during the download stage. We have found a short term fix to be signing out of the app and then logging back so that the system recognises you are using the new app. We are looking into how we can avoid asking customers to do this, but for the time being do you mind giving this a go? Please be aware that after signing back in your account will take a couple of hours to update and for the reward to appear. Please let me know if this doesn't work. Thank you very much for your feedback - I will make sure that it reaches the relevant team. We are so sorry for the inconvenience caused.

Information

Provider
Shell Information Technology International B.V.
Size
82.3 MB
Category
Navigation
Compatibility

Requires iOS 12.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Bulgarian, Czech, Dutch, French, German, Hungarian, Polish, Slovak, Thai

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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