The Noise App 4+

It’s one in the morning. I’m on the third floor of the house. The noise is spread across maybe two boroughs. Oh, and there is a river and an island in the mix too l. Who knows at this time of the morning what the postcode is. I don’t know the postcode because I cannot see the source. Okay I’d say find the source on a map. It shows the A303 on a white background. Guess what? It’s a white Google map. Very useful especially if you happen to have Google map. The A303 is maybe 200 miles away. I cannot get the map to move out so I can select a location on the Elmbridge/Richmond border. Obviously the this app has been tested in the real world with real maps near rivers and islands near a real source of noise …. I don’t think. Back to the drawing board boys and girls.

Hi Jo, sorry you have had issues with the Google Maps integration on The Noise App 2.0. Could you please contact us on support@thenoiseapp.com with a screenshot of your issue and we will look to resolve this for you. Kind regards, Jon

In the end you are on your own as councils are getting people to download this rather than provide recording equipment. Phones are designed to pick up noise close to your microphone not when your neighbours are making your neighbours are making your life hell through a wall, so on review your tenancy team constantly tell you they can’t hear anything.
It also takes ages to open and find record as opposed to pressing a simple button you would have if the council provided the proper equipment, so once you have done this you’ve lost half the evidence you are trying to capture. Useless

Hi,

Thank you for your review and sorry, to hear about your experience whilst using our app.


We do appreciate that the recordings may not be an exact representation of the disturbance. We recommend that you continue to submit your recordings to help build a picture of the nuisance you are experiencing



Regards
The Noise App support team

This will not give an accurate recording of noise disturbance from neighbours. It appears that Councils and Housing Associations are using this app to decide if noise meets statutory levels for nuisance! There is a reason that class 1 noise monitors should be used to give a fair and accurate recording as evidence to make what is a legal judgement. Use of this app is not progress by any means. It just allows Councils to sit back and decide for you that the Noise ASB that you are genuinely suffering does not meet statutory levels. Money saved, job done. Councils and Housing Associations should not be allowed to make decisions based on this apps recordings.

Hi,

Thank you for your review and sorry, to hear about your experience whilst using our app.



We do appreciate that the recordings may not be an exact representation of the disturbance. We recommend that you continue to submit your recordings to help build a picture of the nuisance you are experiencing.



Regards
The Noise App support team