Meet Ola, the ride-hailing app that offers top levels of safety to all its riders and drivers. With more than 2 million+ drivers and taxis in 250+ cities worldwide, we’ve got you covered in India, UK, Australia and New Zealand.
To book a ride with Ola, simply follow the steps below. Oh, and don’t forget to share your unique referral code with friends, so you can both get great discounts when you travel!
● Enter the destination to check fares
● See all available travel options near you
● Pick your choice of ride
● Get instant confirmation with trip details
● Track your car in real-time
Here are a few of the other benefits of riding with Ola:
● Exciting ride offers
● Top-quality drivers
● A secure start code for every ride
● Multi-stop ride bookings
● A range of vehicles to choose from including Auto, Bike, Corporate and Outstation (India)
● Emergency alert system
All Ola vehicles come equipped with onboard GPS for route navigation. See all your available ride options in the app.
Bug fixes and performance improvements.
Ratings and ReviewsSee All
Fares are higher business standards are low...Ola lost its credibility..
As I am not happy with Ola but still taken out my precious time to write a review as I use to be one on the regular customer and loyal user of the service...when Ola started in India, was happy that we have got transportation with easy access and economical way to travel regularly. When Uber came in I was reluctant to use it while getting good service from Ola.
Suddenly there use to be high surge prices without any justification way too inconsiderate, unprofessional drivers, no response to on board issues, bad quality cars, ride cancellations, no customer interaction centre only automated responses..it’s was the time
Ola lost his connect with there customers not bothering what they are facing and I believe it happens with startups when there’s a gap for “customer first” vision.
As I have switched to Uber, they have certain challenges too but few pros are making me stick to it for a while now..
I don’t know what chances my review has to reach to Ola team, but they can make a come back if they believe in sustainability of business..
Harassing the female customer
Ola driver cancel your ride all the time. Then ola will charge you without telling you from you ola wallet. Once i needed to go to some place urgently after booking a ride from ola app, I received a call from ola executive that I should go for ola postpaid, i replied i dont need postpaid. After i reached my destination old people charged me twice( i always pay online rather than by cash) . Also a week later i got to know ola has started a postpaid service on my number. I mailed them about post paid and charging me twice for a single ride but no reply. Then i called customer care and he said “ even if you cancel postpaid, and dont use the service, you will be charged for a whole month and only after i give then money then only i wil be able to use the ola prepaid services, after that till now ola has repeatedly called me , sent me messages from unknown numbers and didnot return my money which they charged twice from a single ride. Today after getting harassed for so long and for my own peace of mind i had to pay charged for the services i havenot used and also to unlock my own money which in ola wallet. I have also used uber for my rides never for single time i have been harassed or charged extra or forced their services on me. Please be aware of the company ola.
The joy of a ride
OLA has come a long way. From contempt drivers and attitude filled new found economy, the convenience it provides by transforming it into a movement is commendable. It’s a delight to find the convenience in almost every part of the country has resulted in consumer upliftment breaking down the barriers of even a common man experiencing the luxury of four wheeler drive at an affordable price. Gone are the days of heftily paid night rides to regulated safe drives. While the factors affecting the convenience largely dependant on better managed & maintained fleets, since most of them are near verge of dilapidation, a revamping of sorts in creating more hygiene fleet management ( including in some places - hygiene drivers) is critical. OLA must focus on improving the quality of devices ( from convenience to comfort) and should standardise in certain fleet as a criteria to be part of this movement rather than any fleet. My guess is that, the next level of reform in the manner in which it is offered will require a serious face lift.
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