CelcomDigi App – Built for you, around you
The CelcomDigi App is here, designed around what matters most to you: convenience, safety, and a little more delight every day.
Everyday tasks, made easy
* Everything in one app. Prepaid, postpaid, fibre, home wireless, even your family’s and supplementary lines, all managed in one place
* Check your internet usage at a glance
* View your full transaction history
* Pay bills in seconds
* Auto Reload Magic so you never run out of credit
* Pre-Book Roaming before you fly so you connect the moment you land
We take your safety seriously
* eKYC verification
* Linked device protection
* Biometric login and SSO
Everything else built in
* Stay entertained with Disney+ & more
* Travel smarter with roaming you set up in advance
* Keep your phone safe with the CD Safety Page, a dedicated hub with solutions and tips
Rewards you’ll love
* Vouchers, promos, and perks
For You – An app that understands your needs
* Smarter recommendations. From data passes to roaming deals, the app learns your habits and suggests what you’ll actually need
* Exclusive offers. Promos and bundles tailored to your lifestyle, not just generic deals
* Always relevant. The more you use the app, the more it adapts to bring you what matters most
Your daily dose of fun
* Daily Streak check-ins that unlock rewards
* 3-2-1 Weekly Surprise, every Wednesday at 3:21 PM
* Secret Surprise: Psst, Hidden freebies in the app
Something more
* Help That’s Always On with AI-powered support, instant answers any time of day
Why download?
With the CelcomDigi App, you can:
* Stay in control of usage, payments, and history
* Manage all your CelcomDigi services in one place
* Access entertainment, lifestyle, and protection services with ease
* Feel safe with security built into every layer
* Enjoy personalised offers and little surprises, every day
Download the CelcomDigi app and be ready for what’s coming soon!
The CelcomDigi app is honestly one of the worst apps I’ve ever had to deal with. I spent nearly five hours trying to get help for a simple issue, and the entire experience was exhausting and frustrating. It’s ridiculously hard to reach a real human being. Most of the time, the app just pushes you into automated responses that don’t actually solve anything. Even when I finally managed to connect with someone, my problem still wasn’t resolved properly.The app itself feels incomplete and poorly designed. Basic functionality that should be standard is either missing or doesn’t work as expected. Navigation is confusing, and it’s way too easy to get stuck going in circles without making any progress. On top of that, there are random deductions from my balance with no clear explanation whatsoever. That’s a huge concern, and it shouldn’t be this difficult to find out where your money is going.What makes things worse is the so-called “support” system. Whenever I try to report an issue or seek help, I get stuck in a loop where the system tells me my problem is “invalid” instead of actually addressing it. It feels like the app is designed to avoid helping users rather than assist them.Overall, the experience is incredibly disappointing. This app needs serious improvement in both functionality and customer support. Right now, it’s just frustrating, unreliable, and not worth the hassle.
A Convenient and User Friendly App!
Tofu69meowmeow
The CelcomDigi app has made managing my mobile account so much easier and more convenient. I really appreciate how everything I need is available in one place, from checking my data usage and viewing my bills to making payments and exploring the latest deals and offers.The interface is clean, modern and easy to navigate, making it simple to find what I need without having to go through multiple steps. I particularly like how I can keep track of my remaining data and manage my plan anytime, anywhere. The bill payment process is also straightforward, saving me the hassle of having to visit a physical store.Another feature I enjoy is the personalised offers and rewards available through the app. It's always nice to discover exclusive deals and promotions that add extra value to my mobile plan.Overall, the app provides a smooth and convenient digital experience that makes managing my mobile services feel effortless. It's great to see CelcomDigi continuously improving its digital services and bringing more features together in one platform.Definitely a must-have for CelcomDigi users who want an easy, accessible and hassle-free way to stay connected and manage their accounts!
It’s just a worse ‘upgrade’
yumgusta
‘Usage’ only shows your subscription and not the price you paid before for your subscription. Fair enough, let me look in ‘My Plan’. Oh? ‘My Plan’ only shows your tenure (why?) and not the current plan/subscription you are on? CLICK ANOTHER BUTTON, maybe it’s in the ‘Internet Subscription’ option? Which only gives you the option to manage the add-ons you’re subscribed to and not show you at least details on the prices you’ve paid before for those subscriptions. WHERE CAN I FIND THE PREVIOUS AMOUNT I PAID FOR MY SUBSCRIPTION?Let me use ‘Ask AI-RA’. Hi, AI-RA, how much did I pay for my last month’s subscription? AI-Ra says here is your link to your bill details. Thank you AI-RA, I said and I click the link and it says ONLY FOR POSTPAID USERS. One last try, let me check transaction and reload history. Where are they? Scroll down, nothing. Scroll right, just nothing. HIDE IT UNDER ‘VIEW ALL’ DID YOU? Okay it’s fine, let’s click Reload History. Alright, just my previous reload amount. Let’s click Transaction History. AGAIN MY PREVIOUS RELOAD AMOUNT? Was this app vibe-coded and pushed to prod without going through testing? All I want to see is HOW MUCH I PAID FOR MY LAST SUBSCRIPTION! But all I got is this roller-coaster of emotion and a whole lot of time wasted. I’m changing to Maxis.
Convenient and intuitive
nknknkknknknnknknknknkkn
I’ve been using the CelcomDigi app for a while now and overall, it’s been a really convenient way to manage my account. The app is simple to use and most of the important things I need are easy to find.I can quickly check my data usage, view my bill, make payments and manage my account without having to go through too many steps. I also like that I can browse available add-ons, roaming passes and current offers directly in the app, which makes things a lot easier when I need something quickly.The layout feels clean and straightforward, and I don’t feel overwhelmed when navigating between different sections. It’s especially useful for keeping track of my usage and account details without needing to visit a store or search through the website.What I appreciate most is the convenience. Everything I usually need from CelcomDigi is available in one place, and the app makes everyday account management much easier.Overall, I’ve had a good experience with the CelcomDigi app. It’s practical, easy to navigate and saves me time whenever I need to check or manage something on my account. Definitely a useful app for CelcomDigi customers.
Keep enjoying the CelcomDigi App with the latest version!
Update now to access all the latest features in one place, including usage checking, payments, roaming, rewards, and more. We’ve built it around what matters most to you, and we’re just getting started!
Version v1.1.5
The developer, CelcomDigi Telecommunications Sdn Bhd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contact Info
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
CelcomDigi Telecommunications Sdn Bhd
Size
69.1 MB
Category
Utilities
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
