MAE by Maybank2u 4+

The main reason i got this app was to track my spending but this function is quite poor.

1) Just about every purchase is categorised under financial services.
Its quite hard to remember what you actually spent on - eg a lunch i had is categorised as financial service and the title is public bank.
I suggest you guys follow what Monzo does, in which after every purchase there is a push notification that you can edit right away. The current process for editing items in MAE takes too long and is super cumbersome

2) Unable to set our own spending periods. Would be better if the period that tracks spending can be set by the user. I think this feature would be great - offers better granularity of spending for short periods and also people get paid at different times.

3) Includes purchases from your main maybank account.
This defeats the purpose of separation through MAE no? In my mind i use MAE as my day to day spending. Maybe you guys did this by design, but i would appreciate a feature where only MAE spending is tracked.

4) Inaccuracy with fuel purchases
For fuel purchases, it doesn’t properly track how much you spend. When you buy fuel with debit, 200 is taken from your account right away. However, MAE doesn’t show that the money gets credited back in. This makes it super confusing and the app doesnt properly track how much is being spent

Hi. Thank you for rating and reviewing us. We would appreciate if you could share on how we may improve on the new app and the issue that you are facing. Feel free to drop us a message via Facebook PM or Twitter DM with your suggestion and issue for the betterment of the app. TQ!

I want to rate 0 ZERO star if iOS allows!!! Next year I will slowly move away my business account to another bank enough is enough as today I try to make an emergency business transaction and I found myself has locked out due to secure2u can’t work with same phone. Really bad design for business and personal accounts owners. goto their branch and they suggest me to use 2 phone. Seriously? And the guy behind also came for same problem. Why it’s so hard for us to switch accounts? WHY NOT account with SAME IC tie to a SAME PHONE? login and logout and rebind devices… super counter intuitive. Also this is banking app remember maybank is a bank not some fancy payment app like tng. Is too much promotion and advertisements. I want a button to close all promo and see nothings except my account stuff. *update 22 Nov 23 - I had disable all notifications except receive money in MAE setting since day one and I still receive notifications “Tap Tag..standup to win up to rm 5” yesterday, seriously don’t ask your customer to mute via phone settings, just don’t send anything except transaction related. Such irresponsible response from support. Annoying and unprofessional:(

Hi, we regret any unpleasant experience. MAE app only allows 1 Maybank2u ID login & Secure2u registration using only 1 device at 1 time. These
improvements are intended to provide you with a more secure online banking experience. If you have a business account, kindly contact us via Maybank Facebook PM/Twitter DM/M2U Live Chat/email to mgcc@maybank.com.my for further assistance. Please be informed that you can disable the promotional notifications via your device settings setup. Kindly follow the steps below:- SETTINGS > MAE > Notifications > Alerts > Kindly disable all the notifications under 'Alerts' (Lock Screen, Notification Centre, Banners, Sounds & Badge). Thank you.

i don't know how many time already i need to change my password. it's say that my password is wrong but i didn't put my wrong password. only stupid people put wrong password. so i don't have a choice to change my password , so i change it, when im about to change, it asked me to put the oto number, which is have 6 numbers, and i put it correctly without a mistake or wrong number, i got 6 digit number but when i put it to verify it, it suddenly need 7 numbers. and then to change the password can't continue as it count that i put "wrong" otp. like what? first of all , i don't put my wrong password, but it say i put wrong password. second of all, i need to my password when all i did was i put the right password but the system is so stupid that it say i put wrong password and i need to change my password without a good reason. and when i did try to change my password, but i still use same old password, cause before this i always did this, and the MAE approve it. but now the otp number??? fix your glitch or bug system. it's so annoying.

Hi. We regret to hear this. Not to worry, kindly drop us your details via Maybank Facebook PM/Twitter DM/M2U Live Chat/email to mgcc@maybank.com.my. Rest assured we will look into this matter & assist you further immediately. Thank you.