MAE by Maybank2u 4+

I want to rate 0 ZERO star if iOS allows!!! Next year I will slowly move away my business account to another bank enough is enough as today I try to make an emergency business transaction and I found myself has locked out due to secure2u can’t work with same phone. Really bad design for business and personal accounts owners. goto their branch and they suggest me to use 2 phone. Seriously? And the guy behind also came for same problem. Why it’s so hard for us to switch accounts? WHY NOT account with SAME IC tie to a SAME PHONE? login and logout and rebind devices… super counter intuitive. Also this is banking app remember maybank is a bank not some fancy payment app like tng. Is too much promotion and advertisements. I want a button to close all promo and see nothings except my account stuff. *update 22 Nov 23 - I had disable all notifications except receive money in MAE setting since day one and I still receive notifications “Tap Tag..standup to win up to rm 5” yesterday, seriously don’t ask your customer to mute via phone settings, just don’t send anything except transaction related. Such irresponsible response from support. Annoying and unprofessional:(

Hi, we regret any unpleasant experience. MAE app only allows 1 Maybank2u ID login & Secure2u registration using only 1 device at 1 time. These
improvements are intended to provide you with a more secure online banking experience. If you have a business account, kindly contact us via Maybank Facebook PM/Twitter DM/M2U Live Chat/email to mgcc@maybank.com.my for further assistance. Please be informed that you can disable the promotional notifications via your device settings setup. Kindly follow the steps below:- SETTINGS > MAE > Notifications > Alerts > Kindly disable all the notifications under 'Alerts' (Lock Screen, Notification Centre, Banners, Sounds & Badge). Thank you.

i don't know how many time already i need to change my password. it's say that my password is wrong but i didn't put my wrong password. only stupid people put wrong password. so i don't have a choice to change my password , so i change it, when im about to change, it asked me to put the oto number, which is have 6 numbers, and i put it correctly without a mistake or wrong number, i got 6 digit number but when i put it to verify it, it suddenly need 7 numbers. and then to change the password can't continue as it count that i put "wrong" otp. like what? first of all , i don't put my wrong password, but it say i put wrong password. second of all, i need to my password when all i did was i put the right password but the system is so stupid that it say i put wrong password and i need to change my password without a good reason. and when i did try to change my password, but i still use same old password, cause before this i always did this, and the MAE approve it. but now the otp number??? fix your glitch or bug system. it's so annoying.

Hi. We regret to hear this. Not to worry, kindly drop us your details via Maybank Facebook PM/Twitter DM/M2U Live Chat/email to mgcc@maybank.com.my. Rest assured we will look into this matter & assist you further immediately. Thank you.

Spending Summary way below annoying promotions or ads. I bet most user didn’t notice it until spare times to scroll down for security purpose. It called Summary for a reason and should be on the first pages. If one worry about information privacy, why even open the app in front of stranger faces? E-duit and secure2u is the last function I going to use. If you giving user to toggle the interface, why these 2 function keep appear as the first and second even though I try every effort to swap it out? Kill switch is actually way more crucial function and there is no quick action about this. Seriously, is there any of your member actually using the app or MAE is just a tool for you guys to show off in stakeholders meetings? I do understand about business consensus in returns for developing this app but too much is too much. Try to balancing between saving cost and marketing for potential income ya. App is and will rated according to user experience.

Hi. Thank you for rating and reviewing us. We really appreciate the feedback given. Rest assured,
we will channel your feedback to the relevant unit to their attention.
Thank you.