AC Parking

Name: AC Parking
Rating: 4.6 (16927 reviews)
Author: Auckland Council

Utilities

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

17K Ratings
Age Rating

4+
Years
Chart

No. 20
Utilities
Developer

Auckland Council
Language

EN
English
Size

23.4
MB

iPhone

AC Parking is the new, easy way to pay for parking! Users can pay for parking directly from their phone without the need to visit a parking machine or display a ticket. There are maps where you can find the location and price of parking. First register with your email address, phone number, vehicle number plate and credit card. Then you are good to start parking. Simply enter the Area ID number found on signs and stickers on machines, and the vehicle number plate into the app and then start your session. When you get back to your car you can stop your session and only pay for the time you have used. You can set a fixed time period if you prefer and reminders are also optional. The parking cost is charged directly to your credit card and there are no transaction fees. There can be multiple vehicles and users on one account.

Ratings & Reviews

4.6

out of 5

17K Ratings

Plain not working!
26/01/2018
_nobrain_
What a poor design and poor execution! I will not even start on where the design is poor (like rigid and broken process to select two simple parameters and start parking, or not being able to start parking before time).I will simply concentrate on just one flaw: just does not work. I am just now trying to pay parking. The maps are not showing parking areas in the Viaduct where I know there is parking and the new parking machines; if I enter area by hand, I get stuck on the next step: no vehicles show, even this two are configured. Then there are continues authorisation errors when getting into some screens, like Transactions after logging in with AT Hop account, even though login appears successful.And no, it is not a user error.
Plain not working!
26/01/2018
_nobrain_

What a poor design and poor execution! I will not even start on where the design is poor (like rigid and broken process to select two simple parameters and start parking, or not being able to start parking before time).I will simply concentrate on just one flaw: just does not work. I am just now trying to pay parking. The maps are not showing parking areas in the Viaduct where I know there is parking and the new parking machines; if I enter area by hand, I get stuck on the next step: no vehicles show, even this two are configured. Then there are continues authorisation errors when getting into some screens, like Transactions after logging in with AT Hop account, even though login appears successful.And no, it is not a user error.
Fixed, glory be!
16/12/2019
RosieWWW
Objectively the best app, making parking as magical as possible on a hot summer day. Hasn’t worked for me for over a year but today I tried deleting and reinstalling. The last update must have done the job. Thanks to the developers for getting to the bottom of the bugs. Now I can swan in and out of the orthodontist office and only have to pay for 15 minutes I’m actually parking instead of having to preemptively gamble on the parking meter and pay for an hour just-in-case.

Developer Response
Hi Rosie, we are sorry to hear that you have faced this issue. Please contact us to provide more details so we can investigate the issue. Contact us on 09 528 7275 or https://at.govt.nz/about-us/contact-us/feedback-form/. Scott
Fixed, glory be!
16/12/2019
RosieWWW

Objectively the best app, making parking as magical as possible on a hot summer day. Hasn’t worked for me for over a year but today I tried deleting and reinstalling. The last update must have done the job. Thanks to the developers for getting to the bottom of the bugs. Now I can swan in and out of the orthodontist office and only have to pay for 15 minutes I’m actually parking instead of having to preemptively gamble on the parking meter and pay for an hour just-in-case.
Developer Response 13/12/2018
Hi Rosie, we are sorry to hear that you have faced this issue. Please contact us to provide more details so we can investigate the issue. Contact us on 09 528 7275 or https://at.govt.nz/about-us/contact-us/feedback-form/. Scott
It could be amazing - if it wasn’t so badly designed
05/03/2018
nznordi
Currently, the app is outright not working. I cannot select my vehicle, despite the fact that I am correctly logged in. To not be able to rely on it is a big downer for me.In principle, the idea and how it (should) work is amazing. Stop overpaying for parking and don’t have to walk up to the meter. This could be a world class parking experience. But it isn’t.The app is sooo badly designed, it is not even funny. It looks and feels like somebody stole an app template from iPhone 3 days and tried to make it work on modern devices. Usability is poor and every time I have to fiddle with something, being logged out or similar. It literally is often faster to just go and pay at the meter. Which is a pity. Someone at At please execute this app properly ASAP or open it up so other people can build the experience the backend of it (and the user) deserves..
It could be amazing - if it wasn’t so badly designed
05/03/2018
nznordi

Currently, the app is outright not working. I cannot select my vehicle, despite the fact that I am correctly logged in. To not be able to rely on it is a big downer for me.In principle, the idea and how it (should) work is amazing. Stop overpaying for parking and don’t have to walk up to the meter. This could be a world class parking experience. But it isn’t.The app is sooo badly designed, it is not even funny. It looks and feels like somebody stole an app template from iPhone 3 days and tried to make it work on modern devices. Usability is poor and every time I have to fiddle with something, being logged out or similar. It literally is often faster to just go and pay at the meter. Which is a pity. Someone at At please execute this app properly ASAP or open it up so other people can build the experience the backend of it (and the user) deserves..
Update is a huge downgrade
06/08/2025
PenelopeLovesss
Being able to pay for parking from the app is hugely helpful and beneficial, but it doesn’t help in any way to actually look up *essential* parking information for any of the public parking spaces provided by Auckland Transport that aren’t specifically paid zones. While there is signage on the street, you have to literally drive around the streets to look for signage and information which isn’t always easily visible while driving in traffic. Certain areas have multiple different parking zones and clear ways that can affect travel, but if you are unable to confirm the information you need with certainty via signage, there is absolutely no way to access accurate information about parking zones and restrictions to ensure you understand correctly.
Update is a huge downgrade
06/08/2025
PenelopeLovesss

Being able to pay for parking from the app is hugely helpful and beneficial, but it doesn’t help in any way to actually look up *essential* parking information for any of the public parking spaces provided by Auckland Transport that aren’t specifically paid zones. While there is signage on the street, you have to literally drive around the streets to look for signage and information which isn’t always easily visible while driving in traffic. Certain areas have multiple different parking zones and clear ways that can affect travel, but if you are unable to confirm the information you need with certainty via signage, there is absolutely no way to access accurate information about parking zones and restrictions to ensure you understand correctly.

AT Park is rebranding to AC Parking, your existing login and account details are unchanged.

Version 5.5.4 30 Sept

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Auckland Council
Size: 23.4 MB
Category: Utilities
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Classification: 4+

4+

Learn More