CDG Zig – Taxis, Cars & Buses 4+

ComfortDelGro Corporation Limited

    • Free

Screenshots

Description

CDG Zig is the one-stop App for all your lifestyle and mobility needs. Previously known as the ComfortDelGro Taxi Booking App, we are part of one of the world's largest land transport companies in Singapore and six other countries.

Download CDG Zig for the first time to grab a $3* ride promo code now!

Explore our all-new App shopfront and features
1. New App shopfront
- Convenient access to our various features all at one place
- Enjoy an enhanced user interface and experience

2. Car Rides
- Be able to see nearby drivers whilst searching for a ride
- Track drivers' real-time locations and routes before and during the ride
- See estimated pick-up and drop-off timings

3. Deals
- Enjoy discounts across categories such as beauty and recreational activities
- Keep track of all your current and past deals

4. Bus Rides
- Book a bus for private events and gatherings
- Choose from our variety of 10, 19 and 40-seater buses

5. ZigRewards
- Join the free ZigRewards membership to enjoy membership benefits
- Earn ZigPoints when you book Car or Bus Rides, make trips via the Pay for Street Hail feature, or purchase Deals
- Use ZigPoints to offset fares on Car Rides and to redeem ZigRewards

6. Activities
- Track your current and past activities across Car Rides, Bus Rides, and Deals
- Send e-receipts to your email

Other existing features
1. Car Rides
- Conveniently make taxi or private-hire car bookings (current and advance bookings)
- Carpool with friends and family with multiple pick-up or drop-off points
- Share your ride info with family and friends
- Save frequent locations for easy access

2. Pay for Street Hail
- Pair your street-hail cab rides to your App which can allow you to make cashless payments and earn ZigPoints
- Track your trip history digitally and receive e-receipts

3. EV Charging
- Find the nearest available EV charger
- Select your preferred EV charger and initiate the charging process from the App

4. Feedback and FAQs
- Send feedback via the App
- Get help via our FAQs and chatbot (Cyndi)

*For a limited time only. Other T&Cs apply.

What’s New

Version 6.18.0

Announcing the arrival of an exciting addition to our app: the Challenge Feature! Now, users can embark on thrilling challenges, track their progress, and unlock fantastic rewards along the way.

What's New:
Engaging Challenges: Join the challenge in collaboration with FairPrice group. Simply connect your account with FairPrice group app and be part of our challenge
Track Your Progress: Stay motivated and accountable by monitoring your progress throughout the challenge journey. Watch as you conquer milestones and achieve your objectives.
Unlock Awesome Rewards: As you make strides towards your goals, unlock a treasure trove of rewards! From exclusive promocodes, points and rewards, there's plenty to keep you inspired.

Get Started:
Update your app now to access the Challenge Feature and embark on a journey of discovery fun!

Ratings and Reviews

4.7 out of 5
34.7K Ratings

34.7K Ratings

Angry Song ,

Software Unstable

Experience some forms of instability of the software which I encountered twice in a day when it pop up message “Oops, Something Went Wrong”. And a scrolling icon appeared and kept gyrating non-stop for at least 5 mins and I do not know whether the call for Comfort taxi had been successfully executed, and I instantly cancelled the transaction. However, I saw a message from Comfort apps that a taxi already on the way to pick me up, and I got to change my initial decision to make mine way via the bus, to quickly return back to my original location which I entered in the apps. It was very dis-tasteful and frustrating though!
Hope the authority concerned to seriously look into the matter and rectify the problem and improve on the service quality!

Developer Response ,

Dear Sir/Mdm, we are sorry to learn about the experience that you have had with our app. We will continue to work at improving the app. Would appreciate it if you can share more details to feedback@cdgtaxi.com.sg.

Jerrrr000 ,

Error in retrieving receipt from app

Ride history that were made available for Zig user in the app is 6 months long. However when I tried to retrieve my receipt from the app itself, it kept prompting there’s problem with the server connection and the breakdown of the ride just won’t show up.

Reason trying to retrieve from the app was because the receipt wasn’t sent to my email ever since end April and I have got no idea why. Tried calling customer service, apart from extremely long waiting time for pickup, the customer service staff told me the receipt is only available for 2 months and I won’t be able to retrieve my receipt for June. The funniest thing is when I randomly press into 1 of the transaction from June in app, the breakdown appears out of the blue, but when I tried second attempt at the same transaction, it prompted “there’s a problem with the server” again.

In that case why bother to show ride history of 6 months in the app when it kept promoting there’s a problem with server. As a loyal customer of CDG for years, I am truly disappointed with this upgraded app.

alan.imacc ,

App not working as it should be

This App is bad compared to the old Comfort app. I have twice encountered App telling me no taxi and I then cancelled the booking. But after a few minutes, with the App still opened, a notification popped saying it has managed to find me a taxi. It is like, what??, as I have already cancelled booking. Once the notification goes away, the App will not show the taxi number that it has managed to find for me. I have to close and reopen the App before I can see the booking again.

The App also does not allow booking immediately after I have cancelled a previous booking where the App was not able to find me a taxi. It keeps saying I have a previous booking, which I have cancelled. Note that at this point, I was not aware the App is still looking for a taxi even though I have cancelled.

Comfort previous App was much better. Why roll out something with so many bugs….???

Developer Response ,

Dear Sir/Mdm, if you have already updated the CDG Zig App to the latest version (v6.5.2), you may need to uninstall and reinstall it again to resolve the issue. However, If you still continue to encounter the same issue after reinstalling, please write to us at feedback@cdgtaxi.com.sg with a screen recording and we will do our best to assist you.

App Privacy

The developer, ComfortDelGro Corporation Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer

Travel
Business
Travel
Business
Utilities
Lifestyle

You Might Also Like

Travel
Travel
Travel
Travel
Navigation
Travel