iPhone Screenshots


Create a profile to start the money transfer on your phone. Send money in minutes1 for a cash pickup in more than 200 countries and territories2 or send money to a bank account in more than 50 countries.

Set up your profile and start the money transfer on your phone. Go to one of our agent locations to pay in cash and finish the transfer.

You can pay directly with your bank account or use your credit3 or debit card (Visa, MasterCard) to fund your transfers, or even pay in cash at one of our agent locations.

Sign up or link your My WU number to your profile to earn points when you transfer money with us.

Follow your money virtually. With the Western Union® app, it is easy to track your transfer any time.

No unwelcome surprises for you—the app shows you our fees4 and applicable exchange rates when you start the transfer.

The app remembers your details so that you don’t have to! Access your transfer history to quickly set up repeat transfers to your receivers.

Check the map on the app to find your nearest agent location.

Got an issue? Get in touch with us by accessing customer care straight from the app.

For more details, visit wu.com. Western Union – your choice for remittance around the world.

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Terms and Conditions for details.
2 Network data as of 31 March 2019.
3 If you're using a credit card, a card-issuer cash advance fee and associated interest charges may apply. You can avoid these fees by using a debit card, If applicable.
4 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any).

What’s New

Version 3.2

What’s new:
- Bug fixes

Ratings and Reviews

4.2 out of 5
669 Ratings

669 Ratings

Slim Rickky ,

Good and fast services

Yesterday tried the first time using the pick up cash type and keying all details in front of the store, and the next mins it’s already in the system. As it was the first time using, I asked help from the staff at kaki Bukit recreation to assist me and his excellent Attitude had impressed me. Most importantly, transfer fees in store is $8, and now it’s only $2. Thank you for creating such system and hope that you all can bring in more services to benefit more people👍

14mch ,

Simply does not work for me

I was able to send money once from my debit card. After that it would always fail to send even though I deleted the card and entered it again. Tried to send via safari and Firefox on a mac. The transaction seemed to succeed but the browser went into an endless wait mode and the funds were not sent. A very irritating feature of the software is that when it fails, the money from my debit card is set aside and cannot be used for 30 days. Another irritating feature is that you cannot make a second transaction for 24 hours. If you do the money you try to send will also be locked up for 30 days. Calling phone help resulted in a promise to send an email to free the locked funds but the email never arrived despite follow up calls. Finally help said they could not solve my problem and suggested I go in person to the branch office, which was what I was trying to avoid because of the long queues and the need for social distancing.

H S Chong ,

Sending Money overseas is a breeze!

With the Western Union App, sending money overseas is as simple as ABC. As a sender, I do not have to visit any WU Branch to make the transfer. No queuing, no hassle, no face-to-face contact and the whole process can be done at your convenience anywhere you wish. Great App well designed!

App Privacy

The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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