IFS Account Manager

Name: IFS Account Manager
Rating: 1.8 (141 reviews)
Author: Nissan North America Inc.

Business

Free · Designed for iPad

141 Ratings
Ages

18+
Years
Category

Business
Developer

Nissan North America Inc.
Language

EN
English
Size

44.4
MB

The Infiniti Financial Services (IFS) Online Account Manager app allows an existing IFS customer to manage their account on-the-go. To gain access to your account, IFS account holders may either register or enter their login information from an existing account registered on www.infinitifinance.com. FEATURES: - Set up recurring payments or make a single one-time payment free of charge - View payoff amount and instructions or payoff your account online - View contract details - Access your message center for important emails and documents - Set Alerts and Notifications to easily manager your accounts - Visit our FAQ section to find the most frequently asked questions … and much more. For leases owned by Nissan-Infiniti LT, Infiniti Financial Services acts as servicer. Infiniti Financial Services is a division of Nissan Motor Acceptance Company.

Ratings & Reviews

1.8

out of 5

141 Ratings

Needs a lot of work
12/15/2022

Brendoge
The autofill feature no longer works solely with this app with my password manager so I am having to copy and paste my password now every time. This app should also have a biometric login in order to allow quicker login for users. The most recent update has slowed down app performance as well. Please listen to your customers and make the suggested improvements.
Needs a lot of work
12/15/2022

Brendoge

The autofill feature no longer works solely with this app with my password manager so I am having to copy and paste my password now every time. This app should also have a biometric login in order to allow quicker login for users. The most recent update has slowed down app performance as well. Please listen to your customers and make the suggested improvements.
They ruined this app
06/28/2021

NEEDS TO WORK FOR BORGOTA
The whole idea behind having an app to pay your car bill, is so that you can quickly log in and pay it. This app was fine for years, then in the most recent update, they decided to change it, where you have to login through safari every time (there’s no remember me feature, so you physically need to type in your info). This app is now no different than visiting IFS on safari and paying that way. For a “luxury” product, it’s disappointing to not have the convenience that many owners/lessees of non-luxury brands enjoy. Please bring back quick FACE ID recognition for logging into the app, and update the car colors available to match your own car when on the payment screen. I understand UI may not mean much to some, but aesthetics and ease of use can often times sway car buyers one way or another. Only so many of Infiniti’s apps can be one-star before people get the memo and begin to take their business elsewhere.
They ruined this app
06/28/2021

NEEDS TO WORK FOR BORGOTA

The whole idea behind having an app to pay your car bill, is so that you can quickly log in and pay it. This app was fine for years, then in the most recent update, they decided to change it, where you have to login through safari every time (there’s no remember me feature, so you physically need to type in your info). This app is now no different than visiting IFS on safari and paying that way. For a “luxury” product, it’s disappointing to not have the convenience that many owners/lessees of non-luxury brands enjoy. Please bring back quick FACE ID recognition for logging into the app, and update the car colors available to match your own car when on the payment screen. I understand UI may not mean much to some, but aesthetics and ease of use can often times sway car buyers one way or another. Only so many of Infiniti’s apps can be one-star before people get the memo and begin to take their business elsewhere.
Horrible app. No stars for you.
04/28/2021

bboop1963
Got a new phone and this app. didn’t transfer over. Loaded the app. on new phone and it no longer recognizes my password. I had to re-set for a new password and it doesn’t recognize that one. I went to app. Store and it show that it just did an up date for bugs I think they made more problems than fix them. This is very frustrating because this is a convenient way to make my car payment. I guess it’s snail mail. You can’t submit this unless you give them at least 1 star. Gave 1 star just so I can submit this but they get no stars from me.
Horrible app. No stars for you.
04/28/2021

bboop1963

Got a new phone and this app. didn’t transfer over. Loaded the app. on new phone and it no longer recognizes my password. I had to re-set for a new password and it doesn’t recognize that one. I went to app. Store and it show that it just did an up date for bugs I think they made more problems than fix them. This is very frustrating because this is a convenient way to make my car payment. I guess it’s snail mail. You can’t submit this unless you give them at least 1 star. Gave 1 star just so I can submit this but they get no stars from me.
Payments are not going through
10/19/2021

Kimmimommy
I always pay online, figured using the app would be easier. Last month’s scheduled payment didn’t post, I was not aware of it until I was notified by email that my account was PAST DUE! This month, I scheduled my payment to be made on the due date (18th) as I did last month. I checked today (19th) payment was not made. I went to the website to make the payment, it went through. This is extremely upsetting as my financial relationship with Infiniti is perfect.
Payments are not going through
10/19/2021

Kimmimommy

I always pay online, figured using the app would be easier. Last month’s scheduled payment didn’t post, I was not aware of it until I was notified by email that my account was PAST DUE! This month, I scheduled my payment to be made on the due date (18th) as I did last month. I checked today (19th) payment was not made. I went to the website to make the payment, it went through. This is extremely upsetting as my financial relationship with Infiniti is perfect.