App freezes more often now. Have to close and reopen. Also the pick up helper total number of items at top is not correct. Shows a negative number already before any items are checked off the list???

1.) The Saved Search does not separate old (previously viewed) listings from newly listed items. The reset option doesn’t clear the viewed items. This makes the saved search option exponentially less helpful. 2.) There is no option to get text notifications on bidding updates (ie outbid, etc). Text notifications are the best way to stay up to date on your items. I don’t even see push notifications unless I’m actively on my phone. 3.) You still cannot navigate to other items in an auction from an item listing’s page. 4.) The “More” section still includes the seemingly useless “Offers” section. Interface is more compact and perhaps more visually appealing but the functionality of the app is not great. I really hope the devs change these things.On the business side, BIDFTA is buying inferior lots and there’s a lot of shill bidding. The prices have never been so high and quality never so poor. Private locations such as Phillips are now trying to auction at discounted retail prices with starting bids in the hundreds. If you accidentally make the first bid on an item with an inflated starting bid, customer service is not at all helpful and you just have to pay hundreds for your mistake. This is no longer a place for resellers.

I’ve used the BidFTA app for a couple of years, but the experience has gotten dramatically worse recently. Ever since new management took over, the rules keep changing — and always in ways that benefit them, not the customers.For a long time, their policy for items labeled “Good Condition” made sense. You could purchase the item, inspect it at pickup, and return it if it turned out to be broken or not as described. That system made the auctions feel fair and manageable.Now they’ve changed the fine print while still using the same “Good Condition” label. I’ve personally received items marked “Good Condition” that were clearly broken, missing parts, or completely mislabeled. The biggest problem is that returns are no longer an option. If you win an auction and the item is junk, you’re stuck with it.To make matters worse, support is basically nonexistent. I’ve tried contacting them about issues and never received a response. No resolution, just an automated response with the most recent policy. What used to be a fun way to find deals has turned into a risky gamble where buyers carry all the risk and the company takes no responsibility. After years of using the platform, I can’t recommend it anymore.

Edit 3/11: the saved search functionalities still do not work with the new app upgrade. It makes it not even worth being a plus member. PLEASE fix this soon! A recent update to the mobile app completely renders it unusable. Each time you go to search for items you have to reset your location(s) now. Additionally as a BidFTA+ member, the saved searches features do not work at all anymore. Please roll back the old version of the app until the new version is at least functional.