More than an app. A support system.
Control your Willow pumps, personalize your pumping experience, and track your session history. Plus, get access to expert guidance through articles, videos, live sessions, and new AI-powered chat, all designed to support you across pumping, feeding, and postpartum care.
Who can use the Willow app?
Our app is compatible with all Willow connected pumps, including Willow Go, Willow Sync, Willow 360, and Willow 3.0 and also includes support for Willow Wave users.
Operate your pumps with a tap.
Start and stop your session, switch between modes, adjust suction levels, and view your pumping duration, all from your phone. Save your Pumping Preferences, including suction levels and custom timer settings, and set reminders so every session works just the way you like.
Manage your session from your Apple Watch. Willow 360 and Willow 3.0 are the only pumps with full Apple Watch control.
Track your sessions. Understand your output.
Follow your milk output, session durations, and more for a complete picture of your pumping history. Spot trends, optimize your routine, and pump with confidence.
Get your questions answered.
Access a comprehensive library of expert-backed articles and videos on all things pumping, feeding, and postpartum care, from establishing supply and building schedules to combo-feeding and more. The Willow app also includes our conversational AI, specially dedicated to women’s health, designed by moms for moms. With both expert resources and AI-powered support, you always have trusted guidance at your fingertips.
Book expert sessions for personalized guidance.
Connect with lactation consultants, pelvic floor therapists, mental health professionals, Willow sizing experts, and more. Because we know it takes a village.
Visit onewillow.com to learn more about the app and explore accessories, content, and more.
I went back and forth for months before having my baby trying to research which would be the best pump option for me and finally landed on the wireless Willow pump. While it had been great what I did not anticipate was how much I would use it Before my baby’s arrival. I used them while bouncing on a birthing ball or walking and cooking trying to help induce labor which I did not foresee needing to do at all. The wireless option was so perfect for that. They are easy to put in a bra (tho not discrete) and continue with life which I was very much trying to do to prep for whenever the baby did come. They have been really great since having her as well as I’m not tethered to any one place. But I didn’t see any reviews talking about pumping prior to delivery so I thought I would add my review for that perspective.
Pros and Cons
Queen luli
It’s expensive and the products are continuously faulty. I haven’t had the products for long and I believe since I use the dishwasher it causes the smallest magnet on the back of the containers to perhaps melt the plastic around it which I believe is what causes the pump to malfunction or sometimes not work at all. There are times when the pump gets stuck and has to be reset multiple times for it to work. This started about a month in. For the price I expect the mishaps to be every once in a while but not as often as they happen. When the pumps fill up to their max line limit and I try the flip to finish it has spilled out and I’ve lost well over an ounce of my precious liquid gold. This has happened on multiple occasions. I’m an engineer so based on my professional background the products are being sold as if they’re top shelf and they really aren’t. Were paying for the fancy marketing and boxes which look nice don’t get me wrong but the product itself should be the real winner here. They’ve also split up the replacement parts to where you can’t just buy a whole separate container but instead purchase piece by piece which makes no sense to me. If you want an extra set of containers expect to spend an extra hundred bucks. And you’ll need to because the parts start needing to be replaced within a month or so. It’s also very hard plastic so not very environmentally friendly to be having to replace them in such a short period of time. Then there is the carrying case, thermos, etc., all of which are also pricey. There are design tweaks that need to be made to bring this product to higher quality to meet their standards. Overall the product is ok in my opinion.
Developer Response
We greatly thank you for taking the time to share your thoughts and experiences with our products. Please reach out to our Customer Care team at 1-888-WILLOW-3 for assistance with the issues you are experiencing - we would love the opportunity to help!
Buggy
Kfossil
This review is for the Willow Go. I like the features the app provides but the app is extremely buggy and ruins the user experience. The battery level never displays as full even when fully charged (pump is brand new), and will sometimes change on relaunching the app. The pump timer feature is great but 90% of the time it will only stop one of the pumps at the end of the timer, and then the time counts back upward from the set time. Suction strength setting is also great but it defaults back to manual almost every time I open the app. I have to toggle back to it in the settings to get it to follow the program. Finally, the app takes forever to connect to the pumps and half the time it will only connect to one of them. The only fix is to force close and relaunch the app. The app would be awesome if these issues were fixed. I am using the most up to date version of all software and firmware, and on a new iPhone. The fact that these features work as they seem they should only occasional makes me think they are just bugs that can conceivably be fixed if Willow really wanted a good user experience. Given how longstanding the complaints over the app seem to be, I’m unsure how interested they really are in this, which is lame, but I eagerly await any improvement.
Developer Response
We are sincerely sorry to read about your App experiences. We’d love the opportunity to gather more information to continue to improve our users' experience and help get you up and running! Please contact our Customer Care App team directly at ecr@onewillow.com and provide a description of the issues you are experiencing, your contact information, as well as a good time for us to reach out. Someone will then be in touch to follow up with you.
Great pump
Bcarter3
I really love this pump. I have tried many and this is by far my favorite. It’s great for women with elastic nipples. I also really love the app it takes the guess work out of figuring out how many ounces you’ve pumped in a day, for how long and how many times you’ve actually pumped.Update. So while I still do love the pump the app not so much. So with the pump I had to buy 27mm flanges the don’t stay flush on the units unless they’re in my bra. As o they’re fine. But the app delete my info. I’m so annoyed because that’s how I keep track of my progress. I don’t know if the app is glitching but there’s a lag and all my info is gone
Developer Response
Thank you for providing this valuable feedback. If you continue to experience any issues, or would like to discuss further, please contact our Customer Care team at 1-888-WILLOW-3 so we can take a closer look. We'd love the opportunity to help turn your experiences around!
Bug fixes and minor enhancements
Version 4.3.1
The developer, Willow Innovations, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Contact Info
Identifiers
Usage Data
Sensitive Info
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Purchases
Financial Info
Location
Contact Info
Identifiers
Usage Data
Sensitive Info
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
Supported Features
Dark Interface
Information
Seller
Willow Innovations, Inc.
Size
92.2 MB
Category
Health & Fitness
Compatibility
Requires iOS 15.6 or later.
iPhone Requires iOS 15.6 or later.
iPod touch Requires iOS 15.6 or later.
Mac Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.