Consumers Energy

Name: Consumers Energy
Rating: 4.7 (19417 reviews)
Author: Consumers Energy

Utilities

Free · Designed for iPad

19K Ratings
Ages

4+
Years
Category

Utilities
Developer

Consumers Energy
Language

EN
English
Size

120.2
MB

Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings. - Flexible, Secure Bill Payments: Pay your bills using PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, or credit/debit cards. - Centralized Account Management: All your energy accounts, one accessible place. - Scheduled Payments: Align your payments with your financial schedule. - Real-Time Alerts: Stay updated on bills, payments, and service interruptions. - Interactive Outage Map: Monitor real-time service conditions in your area. - Custom Settings: Personalize your app experience to fit your needs.

Ratings & Reviews

4.7

out of 5

19K Ratings

Good App Ran By Greed
10/12/2023

Dbialek
This app was perfect. Just add your credit card to the app, see your statement, and call it good. However, due to them deciding to be greedy and want access to your personal savings they removed credit cards. They blame it on card fees, but they can afford the small fee card companies charge them or worked better to provide the consumers better options. It is utterly sad that they are so money hungry that they are forcing users to only be able to pay with direct pay to your online checking which is proven to be less secure and can lead to identity theft; it is what it is. All these companies are greedy and I won’t be surprised when they start charging you for the convenience of paying them money like my city bill. App works but it signs you out too much. Definitely one of the better working utility app.
Good App Ran By Greed
10/12/2023

Dbialek

This app was perfect. Just add your credit card to the app, see your statement, and call it good. However, due to them deciding to be greedy and want access to your personal savings they removed credit cards. They blame it on card fees, but they can afford the small fee card companies charge them or worked better to provide the consumers better options. It is utterly sad that they are so money hungry that they are forcing users to only be able to pay with direct pay to your online checking which is proven to be less secure and can lead to identity theft; it is what it is. All these companies are greedy and I won’t be surprised when they start charging you for the convenience of paying them money like my city bill. App works but it signs you out too much. Definitely one of the better working utility app.
Glitch needs to be fixed!
10/06/2023

llrsg
I cannot find a place to actually report this issue, as App Support just takes me to the website home page.First time this glitch happened to me was two months ago. I went to make a payment, chose how much I wanted to pay and submitted it. The system did not follow my choice of payment amount, but rather, the minimum due. This was Less than what I was trying to pay!! I had to make another payment to pay the full amount intended! Annoying but not a big problem, til now.NOW it is a big problem, when it happened to me again today because Now you are charging us for using our Bank cards on each payment. So today after correcting the glitch of it switching back to minimum due, and submitting payment, and it shows I STILL only paid the minimum, I’m stuck with my payment short because I am not paying another $2+ fee to pay immediately from the bank! (Yes, I want the money paid from the account right away, not give my bank account info and wait 3 days for you to finally pull the funds) There shouldn’t Be a fee from the bank debit card!! There shouldn’t be a fee on top of your already exorbitant fees!Either way, the app needs fixed immediately, to take and process a payment as intended!!! Oh and need actual app support so we can report issues to your company!
Glitch needs to be fixed!
10/06/2023

llrsg

I cannot find a place to actually report this issue, as App Support just takes me to the website home page.First time this glitch happened to me was two months ago. I went to make a payment, chose how much I wanted to pay and submitted it. The system did not follow my choice of payment amount, but rather, the minimum due. This was Less than what I was trying to pay!! I had to make another payment to pay the full amount intended! Annoying but not a big problem, til now.NOW it is a big problem, when it happened to me again today because Now you are charging us for using our Bank cards on each payment. So today after correcting the glitch of it switching back to minimum due, and submitting payment, and it shows I STILL only paid the minimum, I’m stuck with my payment short because I am not paying another $2+ fee to pay immediately from the bank! (Yes, I want the money paid from the account right away, not give my bank account info and wait 3 days for you to finally pull the funds) There shouldn’t Be a fee from the bank debit card!! There shouldn’t be a fee on top of your already exorbitant fees!Either way, the app needs fixed immediately, to take and process a payment as intended!!! Oh and need actual app support so we can report issues to your company!
Why? Why? Why?
07/29/2024

🧏🏽‍♀️🙅🏾‍♀️🙉U
Now they’re charging Us a $2.99 Fee to pay them??? Why?? Really just milk Us for every penny!!! Now We pay for peak time energy, We pay for regular energy, We also pay for them to send energy to Our homes, Not forgotten the extreme taxes and fees!!! To add don’t be late then We have to pay a late fee Too!!! All this on one bill!!??? Really,? The Cost of Energy, as well as Gas, and Water too, are through the roof. These bills can cost more than food, and that’s high too. Now a extra cost to pay you our money?!? When will it end??? It’s NOT getting better, it’s getting Worse!!!
Why? Why? Why?
07/29/2024

🧏🏽‍♀️🙅🏾‍♀️🙉U

Now they’re charging Us a $2.99 Fee to pay them??? Why?? Really just milk Us for every penny!!! Now We pay for peak time energy, We pay for regular energy, We also pay for them to send energy to Our homes, Not forgotten the extreme taxes and fees!!! To add don’t be late then We have to pay a late fee Too!!! All this on one bill!!??? Really,? The Cost of Energy, as well as Gas, and Water too, are through the roof. These bills can cost more than food, and that’s high too. Now a extra cost to pay you our money?!? When will it end??? It’s NOT getting better, it’s getting Worse!!!
My area seems to be the first to go out and the last to be restored. Please fix the problem
06/27/2025

mctalley
We have had at least 3 power outages since March. 2 of which have lasted 3 or more days. I have been here going on 10 years now and we have had storms, but in the past year, power outages have been the worst on our block. I go around the corners, and up one block and they have power. It can’t just be the trees, bc the tree that was down 1 block up, their block had power and we didn’t. I work from home and have lost food and had to find places to go, so I can keep my job. Is there accommodations for the inconveniences? My bills are getting higher, but services are worse than ever. Please Fix the problem. This is ridiculous.
My area seems to be the first to go out and the last to be restored. Please fix the problem
06/27/2025

mctalley

We have had at least 3 power outages since March. 2 of which have lasted 3 or more days. I have been here going on 10 years now and we have had storms, but in the past year, power outages have been the worst on our block. I go around the corners, and up one block and they have power. It can’t just be the trees, bc the tree that was down 1 block up, their block had power and we didn’t. I work from home and have lost food and had to find places to go, so I can keep my job. Is there accommodations for the inconveniences? My bills are getting higher, but services are worse than ever. Please Fix the problem. This is ridiculous.

• Minimum OS Support Updated: The app now requires iOS 16 or later for improved performance and security. • Updated Payment Fee for Non-Energy Accounts: A small transaction fee now applies when paying with Credit/Debit Cards or advanced payment methods (PayPal, PayPal Credit, Venmo, and Apple Pay). • Bug Fixes & Enhancements: Various improvements for a smoother, more reliable experience.

Version 1.31.0

12/05/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

Supports

Wallet

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Ratings & Reviews

What’s New

Version 1.31.0

App Privacy

Data Linked to You

Data Not Linked to You

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