Doctor On Demand

Name: Doctor On Demand
Rating: 4.9 (157051 reviews)
Author: Doctor On Demand, Inc

Online doctor visits, 24/7

Free

157K Ratings
Ages

16+
In-App Controls
Category

Medical
Developer

Doctor On Demand, Inc
Language

EN
English
Size

274.5
MB

Doctor On Demand by Included Health offers 24/7 access to board-certified doctors, licensed therapists, and psychiatrists via secure video visits from your phone, tablet, or computer. When you're feeling sick, want a doctor’s note, need help with a prescription, and more, we make it easy to get quality telehealth anytime, anywhere—with or without insurance. Download the free Doctor On Demand app to get started. Why Choose Doctor On Demand? Fast Access to Online Doctors – See a board-certified, US-based provider with telehealth appointments anytime, day or night. Therapy & Psychiatry – Book virtual visits for mental health concerns like stress, anxiety, depression, PTSD, trauma, and more. Online Urgent Care, Treatment, Prescriptions – For colds, flu, allergies, skin conditions, UTIs, headaches, and more, our providers can send prescriptions to nearby pharmacies if medically appropriate. Doctor’s Notes – Need a doctor’s note for work or school? We’ve got you covered. See an urgent care provider for help. Insurance or Self-Pay – We work with major health plans and many employers to reduce the costs of visits for eligible members. If not covered, we offer affordable visit costs to all patients with no surprise bills. How It Works Download the app and create an account for free. Choose to see the first available provider, or schedule a visit. Get personalized care, prescriptions, and treatment plans in an online visit. Conditions We Treat - Cold, Flu & Sinus Infections - UTI Treatment Online - Acne, Rashes & Skin Issues - Allergies & Asthma - High Cholesterol, Diabetes & Thyroid Screening - Headaches & Migraines - Mental Health Support: Anxiety, Depression, Grief & More - Prescription Refills & Lab Orders Frequently Asked Questions When are doctors available? Our virtual providers are available 24/7, 365 days a year, including weekends and holidays. Mental health appointments are often available within days—much faster than traditional providers who can take weeks How much does a visit cost? You’ll always see your exact visit cost upfront. We accept most insurance plans and partner with top employers and health plans to lower your costs. No insurance? Our telehealth visit costs are affordable. Who are the doctors? Our US-based, board-certified doctors, licensed psychiatrists, and therapists have an average of 15 years of experience and come from diverse specialties to ensure you receive expert care. How does it work? Join a telehealth visit to connect face to face with a provider from your phone, tablet, or computer in as little as ten minutes. Like an in-person visit, your provider will discuss with you how you’re feeling, your healthcare history, and propose a recommended treatment plan. Labs, screenings, and prescriptions will be sent to nearby facilities. What can you treat? Our urgent care doctors can treat hundreds of issues, including cold and flu, urinary tract infections, allergies, headache, sprains, and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Our extensive team of therapists and psychiatrists are able to treat anxiety, stress, depression, PTSD, trauma and loss relationships, and more. Your Privacy is Our Priority We adhere to strict HIPAA guidelines to protect your health data and personal information. Our providers are unable to prescribe controlled substances. Get Started Today Join millions of patients who trust Doctor On Demand for fast, convenient, and reliable healthcare. Download the app now to sign up for free!

Ratings & Reviews

4.9

out of 5

157K Ratings

Highly Recommend
11/19/2018

Naomi Tilley
I don’t often write app reviews but felt compelled to with this. I am an international flight attendant and this app is a game changer for me! If it had not been for Dr on Demand I would have had to find an urgent care center somewhere, wait hours in a room filled with other sick people and would’ve paid far more just to be told what I already intuitively know...that I have a head cold and an ear infection. These factors are what usually kept me from going to urgent care and getting the treatment I probably needed. Can you imagine being in a foreign country, not speaking the language, having to weather snow and ice on foot while you try to make your way to a hospital in a country where you don’t have insurance coverage, alone, only to have to trek back to your hotel and find the nearest pharmacy on the way? It’s a big deterrent. Now, with Dr on Demand, I can do it from the comfort of my hotel room and the app will locate the closest pharmacy. Today, this app and the wonderful doctor kept me from flying with a middle ear infection and risking potentially blowing an ear drum, which would have resulted in permanent hearing loss. I waited less than two minutes and the appointment probably only took five minutes. This is my new, most favorite health app! Everyone should download it and have it ready for when they need it.
Highly Recommend
11/19/2018

Naomi Tilley

I don’t often write app reviews but felt compelled to with this. I am an international flight attendant and this app is a game changer for me! If it had not been for Dr on Demand I would have had to find an urgent care center somewhere, wait hours in a room filled with other sick people and would’ve paid far more just to be told what I already intuitively know...that I have a head cold and an ear infection. These factors are what usually kept me from going to urgent care and getting the treatment I probably needed. Can you imagine being in a foreign country, not speaking the language, having to weather snow and ice on foot while you try to make your way to a hospital in a country where you don’t have insurance coverage, alone, only to have to trek back to your hotel and find the nearest pharmacy on the way? It’s a big deterrent. Now, with Dr on Demand, I can do it from the comfort of my hotel room and the app will locate the closest pharmacy. Today, this app and the wonderful doctor kept me from flying with a middle ear infection and risking potentially blowing an ear drum, which would have resulted in permanent hearing loss. I waited less than two minutes and the appointment probably only took five minutes. This is my new, most favorite health app! Everyone should download it and have it ready for when they need it.
????
05/22/2019

mo.young78
I love the convenience of calling from home and we have used this serval times with no issues and I will use it again. I’m leaving 4 stars instead of 5, however, because after using it last night for my husband- I accidentally gave them a closed pharmacy (it was 9:15p) I felt terrible bc my husband was in bad shape and medicine was right at our finger tips.... so I called DOD right back, they answered right away. I told them what happened and ask that his prescriptions be transferred to an open pharmacy. They said no problem, however it goes to another department and she couldn’t tell me what order his case would be in nor how long it would take... I’m thinking maybe 30 mins max, an hr rolls by... nothing- I call again and they tell me the same thing.... my poor husband just tries to go to bed.... 1:30a rolls around the pharmacy I asked them to transfer it too is also now closed after midnight... my husband is calling at this point- same answer... he calls at 5:30a and the same department we’ve now called 4x finically says you know what “im just going to transfer it for you” ????? Are you kidding me, so you had that capability the whole time and could have relieved my husband 8hrs ago?! I know I made the original mistake but you could have obviously easily done that HOURS AGO! I won’t mess that up ever again but I would highly suggest you address that issue for anyone else that it happens too especially in cases where sick ppl NEED their medicines sooner than later. Absolutely ridiculous!
????
05/22/2019

mo.young78

I love the convenience of calling from home and we have used this serval times with no issues and I will use it again. I’m leaving 4 stars instead of 5, however, because after using it last night for my husband- I accidentally gave them a closed pharmacy (it was 9:15p) I felt terrible bc my husband was in bad shape and medicine was right at our finger tips.... so I called DOD right back, they answered right away. I told them what happened and ask that his prescriptions be transferred to an open pharmacy. They said no problem, however it goes to another department and she couldn’t tell me what order his case would be in nor how long it would take... I’m thinking maybe 30 mins max, an hr rolls by... nothing- I call again and they tell me the same thing.... my poor husband just tries to go to bed.... 1:30a rolls around the pharmacy I asked them to transfer it too is also now closed after midnight... my husband is calling at this point- same answer... he calls at 5:30a and the same department we’ve now called 4x finically says you know what “im just going to transfer it for you” ????? Are you kidding me, so you had that capability the whole time and could have relieved my husband 8hrs ago?! I know I made the original mistake but you could have obviously easily done that HOURS AGO! I won’t mess that up ever again but I would highly suggest you address that issue for anyone else that it happens too especially in cases where sick ppl NEED their medicines sooner than later. Absolutely ridiculous!
Great idea, but frustrating.
12/21/2022

Serenity_ii
I want to use Dr on Demand on my computer, but it doesn’t work, so I have to use a mobile device. Sometimes I’ve had trouble connecting to appointments despite having three or four bars of cellular as well as a fiber wifi connection. On one occasion, I had a screen that told me it was waiting for my provider, with a spinning progress wheel, and got notification (while still watching the spinning) that I had been charged for my missed session. I called tech support and had the charge removed, and then I was told Bluetooth has to be turned off or the Doctor on Demand system will see my attempt at logging in for my appointment as an attack. I finally went to a replacement appointment and then tried to schedule a followup appointment, only to find there were no available dates listed with my provider. I logged in day after day, trying to schedule an appointment, and finally had to call tech support again to contact the provider, then log in day after day again to set up appointments. Now I want a simple answer to a question about scheduling a different type of appointment—this isn’t in the FAQ—and can’t send a message because Dr on Demand says I can’t send another message till all previous tickets have been resolved. I don’t know of any outstanding support messages, so I’ll have to call yet again. This whole process has wasted a ton of my time and the doctors’ time. I love the idea of being able to have an appointment from home—sometimes right away—but the implementation is a stressful pain.
Great idea, but frustrating.
12/21/2022

Serenity_ii

I want to use Dr on Demand on my computer, but it doesn’t work, so I have to use a mobile device. Sometimes I’ve had trouble connecting to appointments despite having three or four bars of cellular as well as a fiber wifi connection. On one occasion, I had a screen that told me it was waiting for my provider, with a spinning progress wheel, and got notification (while still watching the spinning) that I had been charged for my missed session. I called tech support and had the charge removed, and then I was told Bluetooth has to be turned off or the Doctor on Demand system will see my attempt at logging in for my appointment as an attack. I finally went to a replacement appointment and then tried to schedule a followup appointment, only to find there were no available dates listed with my provider. I logged in day after day, trying to schedule an appointment, and finally had to call tech support again to contact the provider, then log in day after day again to set up appointments. Now I want a simple answer to a question about scheduling a different type of appointment—this isn’t in the FAQ—and can’t send a message because Dr on Demand says I can’t send another message till all previous tickets have been resolved. I don’t know of any outstanding support messages, so I’ll have to call yet again. This whole process has wasted a ton of my time and the doctors’ time. I love the idea of being able to have an appointment from home—sometimes right away—but the implementation is a stressful pain.
Mostly pros. Minor cons…
02/02/2022

GiselleinSC
This app is great if you can’t find someone in network near you with your insurance, or you don’t have insurance. You don’t have to go anywhere or wait forever for an appointment! You can be seen in under 5 minutes depending on the doctor and what time you need help. You can also see lots of different types of doctors. With that being said, my only cons to this app would be that if you want mental health from a psychiatrist, YOU CANNOT GET CONTROLLED SUBSTANCES FROM THESE DOCTORS!! So if you are on anti anxieties or something for ADHD, for example, they won’t be able to write you an RX. However, any other medication they can and will prescribe. My other only con would be the site/app itself, charging you for your appointment up front. Then if your insurance covers telehealth visits, you either have to wait to be reimbursed or figure out how to you’re getting your money back….it’s just a hassle to have to pay up front every time and then wait a month or longer to see what your insurance is going to do….Otherwise, this is way better than sitting in an office waiting area for however long, or having to take off work during normal 9-5ish hours, since a lot of these tele docs have later hours! This is NOT an ER, or anywhere for emergency care!!! Please don’t think it is!!! If you need stitches, you will need to see someone in person, and ASAP before you bleed out!!! Lol
Mostly pros. Minor cons…
02/02/2022

GiselleinSC

This app is great if you can’t find someone in network near you with your insurance, or you don’t have insurance. You don’t have to go anywhere or wait forever for an appointment! You can be seen in under 5 minutes depending on the doctor and what time you need help. You can also see lots of different types of doctors. With that being said, my only cons to this app would be that if you want mental health from a psychiatrist, YOU CANNOT GET CONTROLLED SUBSTANCES FROM THESE DOCTORS!! So if you are on anti anxieties or something for ADHD, for example, they won’t be able to write you an RX. However, any other medication they can and will prescribe. My other only con would be the site/app itself, charging you for your appointment up front. Then if your insurance covers telehealth visits, you either have to wait to be reimbursed or figure out how to you’re getting your money back….it’s just a hassle to have to pay up front every time and then wait a month or longer to see what your insurance is going to do….Otherwise, this is way better than sitting in an office waiting area for however long, or having to take off work during normal 9-5ish hours, since a lot of these tele docs have later hours! This is NOT an ER, or anywhere for emergency care!!! Please don’t think it is!!! If you need stitches, you will need to see someone in person, and ASAP before you bleed out!!! Lol

We’ve made stabilization and performance improvements to the home page and messaging to make the app work better for you. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com

Version 2026.10.1

2d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
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Data Linked to You

The following data may be collected and linked to your identity:
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- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supported Features
- VoiceOver
- Voice Control
- Larger Text
- Differentiate Without Color Alone
- Sufficient Contrast

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Copyright

Developer Website

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Ratings & Reviews

What’s New

Version 2026.10.1

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Supported Features

VoiceOver

Voice Control

Larger Text

Differentiate Without Color Alone

Sufficient Contrast

Information

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