Bikes were available and the docking system worked, but we wasted so much time trying to figure out how to rent more than 1 bike. Ended up creating another account because it didn’t let >1 bike per account

I honestly don’t understand how Toronto Bike Share manages to operate this poorly. Every time I actually want to ride, there are zero bikes at the popular stations — while other stations in places nobody rides are completely overflowing. Just today, I docked my bike, walked away for not even two minutes, came back, and of course… it was gone. No bikes left for me.There is absolutely no system in place to balance bike distribution — something that should be incredibly simple to manage. And there’s no button or option in the app to report “no bikes available” so they can send someone to fix it.My rating for this app is literally zero stars. The only reason it says 1 star is because that’s the lowest the app store lets me give.

What’s the point of showing bikes on the app if they’re not available because they’re broken? Why doesn’t the dock transmit this information to the app?! And why is it that such a huge proportion of the bikes on the road are broken anyways?!? Not to mention, the tragic lack of docks and bikes around high traffic areas like UofT campus.Regret giving my money for a yearly subscription to this sorry excuse for a service. You know it’s bad when you can more reliably tide the TTC than get a bike share in Toronto.

The app is fine but half the time it shows an open spot, that spot is broken and can’t return a bike. Missed several classes because of this, thinking there was a spot available nearby but ended up having to bike another 10 minutes and walk 20 back. By then class was mostly over. Need to get the infrastructure and network working. Would have taken an Uber if I knew there were no spots nearby.