BofA Global Card Access 4+

Acceptable

The basic functionality works. The UI is touchy, it wants to refresh the page at the slightest upward scroll which makes you wait a few seconds for everything to load again. I wish the app would tell you if payments happened on time, what accounts are linked to it, payment and statement history, etc.

Inexcusably and shamefully primitive

This is easily the most primitive banking app I have ever seen - the UI would have appeared out-of-date 20 years ago, the navigation is so unintuitive that I almost have to believe that B of A was trying to make it difficult to use, and you can’t even submit a payment for your card using the app.

My company switched from Amex corporate card services to B of A, and the B of A access app alone makes me wish that the change had never occurred.

I don’t say this lightly, but whoever designed this app should be ashamed, and the executive at B of A approved this app for release should be fired. This app is by a very wide measure the worst card app I have ever seen, from any bank, bar none.

Developer Response ,

Hi JAC Reviewer, thank you for your feedback. Currently, using the app, cardholders can view their PIN, check their balance and recent transactions, activate their card, and lock it in the event that it’s been temporarily misplaced. Payment functionality is coming soon! In the meantime, you can make payments at any time from our Global Card Access website. Thanks -Ashlyn

Doesn’t work all the time

I have used this since July 4th and currently it’s Sep 15. This app does not work all the time. When I try to sign in it just processes the sign in but never logs in. This app has been that way for the last three weeks. I called phone number in the app and they just said could be technical difficulties. I have colleagues that use this app and are getting the same experience as myself. This app is consistent with its inconsistency. I have to log into my computer to get any info on my card or call the phone number. Please do better.