Columbia Gas 4+

To all workers included keep up the strong work obviously overlooked how important being warm is your work is dangerous & conducive towards scrutiny within. every aspect of your conglomerate. Natural gas I’d such a sensitive volatile resource. Crowns can be very heavy. I wish it didn’t cost so much but it feels real nice being warm in the winter. which it doesn’t get past me how much of a process it actually is from raw material to toasty feet w/ hot water. Thank you all very much for all your hard work ladies & gentlemen, sincerely
PrinceSprint🐺

I usually do not have any complaints with Columbia Gas, but I have recently had an upsetting issue. I got behind on my payments and my gas was turned off. I went to the website and paid the past-due amount. Then I called the office to let them know I made the payment and asked if they could turn it back on. I have a gas-powered water heater and need the hot water. The lady I spoke with on the phone said I still owed over a hundred dollars more and my gas could not be turned back on until that was paid. I told her I did not see that amount anywhere under my account online. I checked the website a few days ago and it said I owed $22. If the lady on the phone had told me I only owed them $22, I could have paid it then and got my gas turned back on. I have been showering about once a week now when I visit a friend in Paris. I cannot wash my dishes or clothes. It’s terrible! And it did not have to happen this way. I am very upset at the customer service representative that I spoke with on the phone. She made a mistake that has made my life miserable!

When I first moved in my apartment I wasn’t on the right page but as the time pass I realized what I should be doing instead of doing nothing! That’s change and I appreciate the help that y’all did for me when I had hard times……. That’s over! I will be one of y’all’s best customers from here on out!!!!!!!!!!
Thank you very, very much!
Hubert C Smith