Description

(Some features are not available in every region.)

Create a shipping label, track shipment status and manage your packages wherever you are with the FedEx Mobile app. Use the FedEx Mobile app to get quick rates, find a pickup or drop-off location, scan barcodes, and view rewards. Enroll in FedEx Delivery Manager® to customize when and where you’d like to receive your packages.

Available in all regions
• Track the status of all incoming or outgoing packages
• Enable push notifications to get updates on your shipments*
• Scan a barcode for easy tracking*
• Find a FedEx location near you*
• Get Apple Watch access to track status of packages and to find locations
• Get shipment cost estimates and delivery times
• Log in with the touch of a finger or with facial recognition on the iPhone X
• Search your list of shipments by tracking number, references, vendors, and more
Available in some regions
• Create a mobile shipment label and request a pickup**
• Enroll in FedEx Delivery Manager to:
o Hold a package at a preferred FedEx location
o Leave delivery instruction for the courier
o Sign for a package requiring your signature
o Request a vacation hold
• Reroute your package to a FedEx location to pick up at your convenience
• Access Virtual Chat assistant for FedEx Mobile app and services questions
• View Rewards

Thank you for using the FedEx Mobile app! For any feedback, email us at mobile@fedex.com.

FedEx Delivery Manager is only available for residential deliveries within the U.S. You must be signed in to the FedEx Mobile app and registered for FedEx Delivery Manager to use selected features.

*Maximize your FedEx experience by allowing the following permissions: Location to find a convenient FedEx location, Camera to scan a shipping label and track a package, and Push Notifications to receive notification on a package.

**Shipping administration rules apply.

What’s New

Version 5.3.0

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.

This release includes:

•Use your e-mail address as user ID
•Bug fixes, design enhancements, and other ongoing performance improvements

Ratings and Reviews

4.7 out of 5
37.9K Ratings

37.9K Ratings

KenaNaveahNana ,

Found my lost package- Very grateful

I called Fed-Ex customer service immediately after I received an email stating my package was delivered but was nowhere to be found and I checked the premises including the front house porch where the tenant stood there watching me look for my package but no package found . Fed-Ex was able to get a hold of the drivers supervisor and then he located the driver and the driver confirmed that he left it on the front house porch who has a Ring Security System . I was called back by the Office Supervisor and she stood on the way home with me while I walked back to the front house and mysteriously package was there but the tenant wasn’t and her front door was closed !! Guess this was one package that couldn’t be mysteriously taken . I’m so glad that Fed-Ex responded so quickly and efficiently that my package was able to be found!!!! Thank you Fed-Ex now I can enjoy my boots !!!!

CplMSO ,

Seems like an account is required to track shipments

Update: after creating an account which I don’t recall being a requirement, it now retains and saves tracking numbers. And after looking over the description in the App Store, it seems misleading to me. The way I understand it is if you want to create shipping labels or want special deals then you’ll need to create a profile but if you just want to track shipments and get notifications then you don’t need an account. Wrong. Evidently you need to create an account to do anything in the description therefore I find it misleading, make it clear fedex!

I don’t know why but on my end when I search for my shipment and tap the star to add it to the watch list but as soon as I leave that screen it shows up no where else. I can re search the tracking number and sure enough it never saved or retained what I did, nor am I getting notifications because of it. But it sure can retain old tracking numbers and shipments. I don’t know if it’s just me or what but I highly doubt it. It’s a useless app at this point with this issue. I can’t even say when this became an issue as most of my packages come through usps and some ups, not my choice either.

Developer Response ,

We regret that you are experiencing issues with our App and we would like to help. The issue causing tracking numbers not to display on the shipment list is resolved. Please download the newest version of the App. For additional support, please reach out to at mobile@fedex.com or call 1.877.339.2774. ref.ALM.D466406 kj

AMGrail ,

Login after login after login

The app used to keep me logged so I could quickly check the status of items I’m tracking. Now EVERY TIME I launch it, I have to login. After providing login info I get a screen asking if I’d like to enable Touch ID, I’ve selected to enable it multiple times, yet every time after I login (without the option to use Touch ID despite the fact that I had previously selected to enable it), I get asked again. After realizing it didn’t matter if I chose to enable it, I selected to option to not show that screen again and not enable Touch ID in hopes of streamlining the new need to log in every launch, and yet the screen still pops back up EVERY TIME! Either retain my log in for 30 days so I don’t have to log in every time I launch the app or actually honor Touch ID preferences previously selected.
Also, why are shipments I deleted months ago randomly showing up in my list? I’m glad you still remember a package I was tracking previously was delivered back in December, but maybe you could focus on remembering my log in info/preferences instead. As for now, I’m just using the website because this app is frustrating.

Information

Seller
FedEx Corporate Services, Inc.
Size
168.6 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Chinese, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese

Age Rating
Rated 4+
Copyright
© 2019 FedEx Corporate Services, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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