FirstNet Single Sign-On 4+

The review title is their own quote from their website preview if you look up this SSO app. First, I’ve tried 8 different browsers. I’m tried a freshly reformatted, and updated, iPhone as well. This app logs itself in, but the website never syncs or acknowledges the sign on. I can’t get into my account because the phone number for the account is suspended - and the SSO is registered to my device and the same account (yes, I cross checked to be sure it wasn’t even a capitalization issue). Nothing. It does nothing and then times out and denies entry to my account. This caused issues making payments in the past, and now I can’t access anything to even manage my account. I’m done with this. This was the final straw in years of issues that I overlook or accept because I hate changing companies often. Now it’s showing my phone is locked to them when I brought a paid off phone to the plan from the start. So, I can’t even use my phone - even the DUAL SIM option - to use any other cell service. Wi-Fi apps for calling/texting work, but the authentication server shows they have it locked from adding any other service to my phone. Thanks, it’s been a fun lesson.

Went to an Apple Store to upgrade my phone and was talked into this program…which I do not qualify for…and then told my account was being suspended and I would have to switch back to AT&T…I’ve been with them for over a decade, grandfathered in since they took over Cingular, and now I’ll have to pay more for multiple lines I don’t need and out of money I spent on an IWatch and IPad I didn’t need because it was a “good deal” for a triple line I didn’t need but would have for a greater discount. They shut off my phone service and told me I would have to travel an hour away to a store that could switch out my SIM cards back to the AT&T service. While also paying more since they cancelled my grandfathered in contract…took them 3 months to cut off my line because they weren’t sure I qualified for this program, now I can return anything and am out over a grand….proceed with EXTREME caution!

This app doesn’t allow you to do anything. I am actually not happy with FirstNet since switching and moving myself from our family plan. My service is definitely not any better. I don’t really see a benefit for first responders to have this service. Very disappointed and feel as though I was misled.