Google Chat is an intelligent and secure communication and collaboration tool, built for teams. From ad-hoc messaging to topic-based workstream collaboration, Chat makes it easy to get work done where the conversation is happening.
• Group collaboration that allows Google Workspace content creation and sharing (Docs, Sheets, Slides), without having to worry about granting permissions
• Side by side editors, one click meetings, scheduling, document creation, and shared files, tasks, and events make it easy to get work done
• Google search functionality, with options to filter for conversations and content that you’ve shared
• Ready for Enterprise, with the full benefits of Google Workspace security and access controls including Data Loss Prevention, Compliance, Admin Settings, Vault Retention, Holds, Search, and Export
Bug fixes and performance improvements
Ratings and Reviews
I just switched over to Google Chat from Google Hangouts and let me say, it’s different. First, I am not able to switch out of dark mode which for me, is unnecessary and annoying. I am not a fan of my screen being dark, but I guess it is something that I will have to get used to.
Second, when talking with someone your text and their’s both appear on the same side of the chat which makes it more complicated to figure out what they said and when.
Third, sending videos and pictures take up a lot of time. The loading process is very time consuming and it causes a pause in your conversation and confusing as to why you aren’t responding.
The desktop version is great, but the mobile adaptation just isn’t cutting it for me. I intend on using this app heavily but with the way it’s going so far, it will take a lot of getting used to. Don’t get me wrong, I do appreciate the different functions that have been added, but it just isn’t the same.
This has been most people challenge on here
Google chat here, seems a bit complicated as compared to that of hangouts, I said this because, there’s not difference in the chat when you’re chatting with a friend or a family member… unlike hangouts, senders text is always at right and receivers text is always at left, that alone make it simple for you to understand your conversation easier, but here’s the case, google chat normally has the two so close to each other and also on one part of the chat surface.
Another view to your app so far, I don’t know if others might’ve also realized that as well. The features “block and report” , that should be two things because they’re of different meanings, so it shouldn’t play a single role when you tap on it. For example, I want to block someone for a while, not permanently, but immediately I tap on that feature “block and report”, the person’s gmail is been taken out of google and can’t be found again to replace. Unlike messenger or any other with similar features , you can block someone and unblock to chat with that same person and can also report that person if you find that person ain’t the person you wanted or if that person is trying to scam you…. You guys really need to work on that, either than that, recommend your app as the best app ever.
Developer Response ,
Hi, Yirimali. Thank you for taking the time to provide feedback. We're sorry to hear that. We'll pass this along to the team so they can review and make the Chat app even better. Thank you!
Disappointing after Hangouts
Google Chat added the ability to have rooms where specific topic threads can be created. That’s really nice and a feature we were hoping for coming from Hangouts. Unfortunately, that’s about where the improvements end. Google Chat is at its best on the mobile app, but if you’re using it regularly, across mobile and in the desktop chrome extension, you’ll quickly see the questionable choices made by the developers. I used Hangouts and now use Chat in a professional environment, for more casual short form comms, and it’s clear after 6 weeks of heavy use that Chat wasn’t designed for anything more than light usage. It’s completely unwieldy with more than 20 active conversations. The alphabetical sorting of conversations means hunting down the person you were just talking to. The conversations are spaced relatively far apart and take up way too much screen real estate. The color scheme is blindingly bright. Et cetera.
If you’re only using the phone app and only for chatting with a limited number of friends socially, which is clearly the use case they have decided to laser focus on, you’ll be fine with it. If you’re on the mobile app only, ok. If you’re hoping to do more with it, you should look elsewhere for a more thoughtfully designed, and scalable, communication method.
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