UniFi Network is an app used for configuring and managing your UniFi Network controllers and devices.
The app is perfect for when you need to access your controller remotely. Most features that the web controller provides are present in the app.
You can view the dashboard, devices, clients, statistics, insights, alerts, events and more; view detailed information about devices and clients. You can also configure or upgrade your devices, block clients etc. from almost anywhere in the world.
Please make sure your controller is on version 5. It is possible to connect with the app to controllers with older versions, but some features may not work properly.
How to - configure a new controller on a Cloud Key:
1. Make sure your Cloud Key is on and in factory default state (solid white LED).
2. Go to "Controllers".
3. Make sure your Cloud Key supports Bluetooth. If not, your iOS device and the Cloud Key must be on the same L2 network. If this is a problem (e.g. if you don't have a Wi-Fi network yet), and have a UAP, you can access the Cloud Key by scanning the UAP's QR code. Tap on the "Connect to AP" button in "Devices", then follow the on-screen instructions in the wizard.
4. Tap on the "Add Controller" button. The Cloud Key should automatically be discovered.
5. Follow the on-screen instructions in the wizard.
How to – access your cloud controllers (from unifi.ubnt.com) using Cloud Access:
1. Make sure your device has access to the Internet.
2. Go to "Account" and tap on "Log in".
3. Enter your credentials and tap on "Log in".
4. Go to "Controllers".
5. Your cloud controllers should be automatically displayed in the list.
This is an alternative method for configuring UniFi APs. The app is designed for anyone who wants to control their UAPs right away without configuring a controller.
- APs need to be physically connected to a network that provides DHCP.
1. Make sure the UAP is on and in factory default state (solid white LED).
2. Go to "Account" > "Standalone Devices".
2. Make sure your iOS device and the UAP are on the same L2 network. If this is a problem (e.g. if you don't have a Wi-Fi network yet), you can access the UAP by scanning its QR code. Tap on the "Connect to AP" button and follow the on-screen instructions in the wizard.
3. The UAP should automatically show up in the "Standalone Devices" list.
4. Tap on your device in the list, then on "Configure" in the top right, and configure your device.
If you encounter any problems, please check out our knowledge base at help.ui.com, or contact support at firstname.lastname@example.org or from the in-app chat.
Thanks to Icons8 (www.icons8.com) for providing some of the icons in the app.
In this version: new client detail, navigation bar.
• New client detail screen.
• New design of navigation bar in controller interface.
• New "More" screen.
• Added support for some new devices.
• Various improvements in setup wizard.
• Additional improvements to UDM Pro connection reliability.
• Updated AR feature.
• Updated translations.
• Various UI fixes and improvements.
Ratings and ReviewsSee All
After a little research I recently installed a cloud key, 16 port POE switch, a UniFi security gateway and 4 access points. I’m an amateur and know just enough to get myself into trouble. This system rocks! It was Super easy to get going. It gives you a ton of information via the app (90% I have no idea what it is! But I’m learning) With a little Google search I can easily manage the system. Just this morning I got a STP alert and was able to easily (once I figured out what STP meant) find the issue and resolve it. It turns out that a SONOS player that was wired directly to the network was also communicating via wireless to another SONOS, wired to the network, creating a loop which was slowing the network. The system had already stopped the loop on its own. I simply unplugged one SONOS from the network and problem solved. The whole family is super happy with the new network and it’s speed (only limited by our ISP). I’m a Ubiquiti fan now!
One step forward, two back
I am really happy to see an update and it all seems to work really well! It’s still miss several features, but I know they’re coming!
The problem I actually have are the colors. They are very bright and hard on the eyes, and I’m young. Maybe it’s the OLED screen on the X, but I think they are too bold in general. They just need to be a little softer. I do like the definition between the colors though. I love the new icons/tabs at the bottom of the screen. They look really slick.
I know this is also very nitpicky, but I really, really, dislike the new app icon; of a UniFi AP. UniFi is so much more that Access Points at this point, it’s an entire ecosystem and network. I really don’t think having an Access Point as the icon is appropriate and I just don’t want to click on it. It makes me cringe. Maybe it’s because it looks too much like a weird button? I’m fine if you want to update the icon (it needed it), but I really wish it would be reflective of the whole product line. The old icon was great. Maybe just some fresh colors and make it flatter. Less is more now a days, which I feel is how the app is headed, which I like, aside from that icon. Please, please, change it. Maybe a picture of a network jack? I don’t know, but not an access point that is so nondescript, that it looks like somebody’s poor implementation of a button.
App is a nice companion but not a browser replacement
As is the case with every networking vendor I work with, supplemental mobile app support is treated as a secondary effort to their main management thick client or browser based interface. I’ve always believed this is an area where a vendor could really set themselves apart from the average crowd. Evidently it is not embraced as a strong enough competitive differentiator to warrant a rise above mediocrity. Meaning, no one in Ubiquiti sales management, or product management, believes a purchase decision will be swayed based on the merits of equal iOS app support to that of the browser.
Having said that, Ubiquiti has done a very nice job including the necessary essentials in their Unify iOS app support. I’ve found the interface intuitive, well secured w/ 2FA, and an extremely convenient alternative to my laptop for many things. When I can ditch my laptop completely, that will be a 5 star day. Not holding my breath but I remain optimistic. My last comment that hopefully someone at Ubiquiti will read.... “Thank you a million times over for finally adding upnp configuration support to the web client interface!” Keep up the good work.
- Ubiquiti Inc.
- 157.3 MB
Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Catalan, Czech, Danish, Dutch, French, German, Norwegian Bokmål, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish
- Age Rating
- © 2020 Ubiquiti, Inc. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.