Verizon One Talk 17+

Verizon Wireless

    • 4.0 • 4.5K Ratings
    • Free

Screenshots

Description

With Verizon One Talk, you can connect your office and mobile devices with one phone number. Use your One Talk phone number on multiple devices including One Talk desk phones, compatible smartphones and tablets, or the mobile app.

Verizon One Talk lets you:

- Use one phone number for multiple devices
- Merge up to 6 participants for a conference call
- Sync messages across 5 smartphones or tablets
- Transfer, forward or create conference calls
- Promote calls to video, for when you need to be face to face.

Explore how One Talk can help your business. Visit OneTalk.com for more information or to contact a rep.

To get started:

1. Subscribe to the Verizon One Talk service through our business or retail sales agents.
2. Download One Talk and install the app.
3. Enter the One Talk phone number and device nickname.
4. Select Request PIN and check your email for your activation PIN.
5. Enter your PIN and complete the profile setup
6. Using the One Talk app, start calling and messaging using your One Talk phone number.

What’s New

Version 6.3.4

Bug Fixes

Ratings and Reviews

4.0 out of 5
4.5K Ratings

4.5K Ratings

Nicholasmeyer2 ,

Needs Reliability Improvement

My company utilized this for about a year and a half and we dropped it today after several complaints from clients over that time. The only problem I had was the most important. Reliability. My desk phone on WiFi seemed to work seamlessly. However on too many occasions neither cell phone would ring simultaneously as designed/set up. The cell phones would have perfect signal and/or being on WiFi when I’d miss these calls. The worst part is I didn’t know how many calls I’d miss over that time from potential clients but would only know about the phone issues when loyal clients would figure out how to call me directly and complain that my main line would just ring, despite not ringing on my end. My phone would notify me too late that someone tried to call. If your company relies heavily on answering every potential client phone call, get a dedicated on a cellular line, I wouldn’t use onetalk voip. I just added another line and will field all calls until I can find a suitable replacement.

lzh09876 ,

Avoid at all cost!

This app is terrible. I didn’t believe the reviews and I wish I would have! I was led to believe it would be the answer I was looking for. One phone, multiple numbers, with the ability to text, call, etc. I have had nothing but problems since the day I installed the app. I have had to uninstall and reinstall the app several times but it hasn’t corrected the issues. I have spoken with several One Talk Representatives and I get the same answer, “nothing is wrong.” How can nothing be wrong when I constantly have dropped calls and can’t call the person back for a couple of minutes because it won’t connect. The messaging is disabled so I have to close and reopen the app for it to allow me to send a text. It won’t disconnect the call so I have to close the app to disconnect. And it won’t alert me when I have a voicemail so I have to call in several times a day and waste my time going through the prompts. My regular phone service has never dropped a call or had any of the issues One Talk has. I can sit in the same location without moving and One Talk will drop my call but my regular service is perfectly fine. Explain that one. I have been a Verizon customer since they started up in my area. This is the worst experience I’ve ever had. I’m rethinking who my provider should be. You would think with a huge company like Verizon they would take more pride into making sure their products work or offer a helpful solution.

KBC49 ,

1 Star is too generous

This is by far the worst decision I've made managing my business. The concept is great, but the application could only be worse if it were to curse at my customers when they call or text. I've given Verizon 2 months of my hard earned money to fail miserably at a service I was getting from a totally FREE app previously. To add insult to injury, I was charged more than $130 over what I was told when I agreed to give it a try. Shame on me for trusting Verizon and not doing my own research. If you click on all versions of the app, you'll see that it has a 1.5 star rating. I just got an email from a customer demanding that I release them from a $30,000 contract ready to start next week, because of "lack of response on our part." I'm beyond frustrated right now. I'm not showing a missed call or message from them all day. I reset my phone, and it shows it from last Wednesday. Right now, I just sent a video to my Verizon rep showing me attempting to open a message and the app continually just crashing. I explained that the recent app update has just made an already terrible system even worse. The response I got was that I am the only person they have ever had complain or have issues. I mean, seriously? Has America become so lazy that people think they can lie about anything and you won't do your own research? This is how a "valued customer" for almost 2 decades gets treated.

Developer Response ,

Hi, We apologize for the difficulty you are having with our app. Please email us at onetalk@verizon.com with more information about your account and device so we may assist you further!

App Privacy

The developer, Verizon Wireless, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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