Premera

Name: Premera
Rating: 1.8 (359 reviews)
Author: Premera Blue Cross

Health & Fitness

Only for iPhone

Free

359 Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

Premera Blue Cross
Language

EN
English
Size

22.9
MB

iPhone

Keep your health plan info right in your pocket View your claims Access detailed claims information for you and your dependents from anywhere. Know when Premera receives a claim, when we pay it, and what the provider may bill you. Show your digital ID card Forgot your card? We’ve got you covered—right here on your phone. Show it, save it to your photo gallery, or send it to your doctor. Find care Locate nearby in-network doctors, hospitals, urgent care facilities, and more. Use the app to request an in-person medical appointment or to find virtual care included in your plan. Deductible met, or not yet? Don’t guess. Know how much you have left to pay each plan year before Premera starts paying for certain expenses. View your individual and family deductibles for medical and dental at any time. Prescriptions at a glance Use the Medicine Cabinet feature in the app to view a list of your prescriptions, including dosage and pharmacy information. Note: For 2025 plans, the Premera app supports only those who get coverage through their employer. The Premera app doesn’t currently support information for our Medicare Advantage or Medicare Supplement customers, or for those who bought an individual or family plan through Washington Healthplanfinder.org or HealthCare.gov. © 2025 Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County. Premera Blue Cross HMO is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Washington State, excluding Clark County.

Ratings & Reviews

1.8

out of 5

359 Ratings

wrong dr info
10/16/2020

violet2103
i looked up female drs because i dont like the idea of a male gyno. made the appt get to the address shown on the app, drs office is nowhere to be found, called the office and it was in a completely different area, i had to walk back all the way to my car, drive over to the building blocks away, park in PAID parking (i dont think they even validate). i look for the drs name in the directory, nope. i ask the gift shop/pharmacy, no dr by that name, call up again to drs office and i get the suite number get to the drs office and no womans name on the door, only male drs🤦🏻‍♀️😡🤬. i stuck with it because i needed to be seen for a real issue but the whole process was too much. im going to have to switch eventually which i didnt want to have to do

Developer Response
Thank you for reaching out. We're really sorry for your experience. If you could reach out to us at MobileFeedback@Premera.com with the doctor's information from the directory, we'd like to ensure this information is updated in our app. Thank you - The Premera Mobile Team
wrong dr info
10/16/2020

violet2103

i looked up female drs because i dont like the idea of a male gyno. made the appt get to the address shown on the app, drs office is nowhere to be found, called the office and it was in a completely different area, i had to walk back all the way to my car, drive over to the building blocks away, park in PAID parking (i dont think they even validate). i look for the drs name in the directory, nope. i ask the gift shop/pharmacy, no dr by that name, call up again to drs office and i get the suite number get to the drs office and no womans name on the door, only male drs🤦🏻‍♀️😡🤬. i stuck with it because i needed to be seen for a real issue but the whole process was too much. im going to have to switch eventually which i didnt want to have to do
Developer Response 10/20/2020
Thank you for reaching out. We're really sorry for your experience. If you could reach out to us at MobileFeedback@Premera.com with the doctor's information from the directory, we'd like to ensure this information is updated in our app. Thank you - The Premera Mobile Team
New updated policy killed the APP
01/09/2019

thofmeister
If your policy changed in the new year, your app won't work. I have been trying to update the app to show my new policy, (which frankly) should have updated on it's own behind the scenes. It all coming from Premera anyway. I still work for the same company, they just changed policies in the new year. Banks seem to do this with no problems, you can even manage multiple accounts within other banking institutions. This should be no different. When I open the Premera app it should have my current Premera policy and all that is attached to it at my fingertips based on my email, password and all other information I provided when I downloaded the app. So frustrating, just like healthcare. This is not a hard problem. Especially frustrating for someone like me who all I wanted to do was look up a doctor on the app. But since I am under a new policy, cannot access it. Oh, and I tried to set up a new account for the new poilcy number, but it wouldn't work online and since my email is already attched to the outdated poilcy. It couldn't set up another account, unless I provide a different email address. Pure genius. Quit pushing your app so hard if it is a nusiance. Oh, I tried a calling but was on hold far too long. Who has time for this?

Developer Response
We're really sorry for your experience. When you get a new policy through us, you do not need to create a new account, nor add a new email address in order to access your new policy information. To access your new policy information, log into your existing account with us on Premera.com, and then hit "Add a plan" to add your new policy information. Once you've done this, you'll be able to view your new policy information. We are working on building out this experience for our mobile app as well, so that you don't need to log into the website to add your new policy details. If you experience any additional troubles, or have any questions or concerns, please reach out to us at MobileFeedback@Premera.com. Thank you - The Premera Mobile Team
New updated policy killed the APP
01/09/2019

thofmeister

If your policy changed in the new year, your app won't work. I have been trying to update the app to show my new policy, (which frankly) should have updated on it's own behind the scenes. It all coming from Premera anyway. I still work for the same company, they just changed policies in the new year. Banks seem to do this with no problems, you can even manage multiple accounts within other banking institutions. This should be no different. When I open the Premera app it should have my current Premera policy and all that is attached to it at my fingertips based on my email, password and all other information I provided when I downloaded the app. So frustrating, just like healthcare. This is not a hard problem. Especially frustrating for someone like me who all I wanted to do was look up a doctor on the app. But since I am under a new policy, cannot access it. Oh, and I tried to set up a new account for the new poilcy number, but it wouldn't work online and since my email is already attched to the outdated poilcy. It couldn't set up another account, unless I provide a different email address. Pure genius. Quit pushing your app so hard if it is a nusiance. Oh, I tried a calling but was on hold far too long. Who has time for this?
Developer Response 01/11/2019
We're really sorry for your experience. When you get a new policy through us, you do not need to create a new account, nor add a new email address in order to access your new policy information. To access your new policy information, log into your existing account with us on Premera.com, and then hit "Add a plan" to add your new policy information. Once you've done this, you'll be able to view your new policy information. We are working on building out this experience for our mobile app as well, so that you don't need to log into the website to add your new policy details. If you experience any additional troubles, or have any questions or concerns, please reach out to us at MobileFeedback@Premera.com. Thank you - The Premera Mobile Team
Submit Medical Claim
02/25/2024

Sad Snorlax
Why is it that I can submit a medical, dental or vision claim on the Premera web site, but only submit a vision claim through the app? I installed this app thinking it would help me stay organized and submit claims as soon as they arrive. Imagine: snap a photo from phone camera at the clinic or as soon as a claim arrives in the mail, submit, done!Secondly why can’t I add my insurance card to Apple Wallet? That seems like a 1 day programming task.Please add these features. Otherwise this app is kinda useless.
Submit Medical Claim
02/25/2024

Sad Snorlax

Why is it that I can submit a medical, dental or vision claim on the Premera web site, but only submit a vision claim through the app? I installed this app thinking it would help me stay organized and submit claims as soon as they arrive. Imagine: snap a photo from phone camera at the clinic or as soon as a claim arrives in the mail, submit, done!Secondly why can’t I add my insurance card to Apple Wallet? That seems like a 1 day programming task.Please add these features. Otherwise this app is kinda useless.
Update your info
Nov 3

Sasha7783
I’ve looked up different providers and have had the worst luck. We were on vacation and got sick. I looked up “in-network” walk in clinics around us. I found 2 near us and 2 further away. The first wasn’t open anymore, the second was a hospital. I drove further away to find another permanently closed and the fourth was vaccinations only. We eventually drove close to 2 hours away to a Walgreens clinic that was an absolute joke. We were the only patient and they would only see one of us. The office was the size of my closet. How difficult is it going to be to find a specialist? Customer service takes forever and send you all over the place. I thought the app would be much easier. I was clearly wrong.
Update your info
Nov 3

Sasha7783

I’ve looked up different providers and have had the worst luck. We were on vacation and got sick. I looked up “in-network” walk in clinics around us. I found 2 near us and 2 further away. The first wasn’t open anymore, the second was a hospital. I drove further away to find another permanently closed and the fourth was vaccinations only. We eventually drove close to 2 hours away to a Walgreens clinic that was an absolute joke. We were the only patient and they would only see one of us. The office was the size of my closet. How difficult is it going to be to find a specialist? Customer service takes forever and send you all over the place. I thought the app would be much easier. I was clearly wrong.

• Virtual care update • Find A Doctor update • Accessibility improvements • Bug fixes and other design enhancements Have feedback? Please reach out to: https://Premeralistens.com. Like the Premera app? Please rate it!

Version 2.85

Dec 8

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Category
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Privacy Policy

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