The location in Temecula on Margarita Road that’s in the Palomar Village Shell is absolutely amazing and everyone who works there are so friendly and helpful that it’s now the only place we go to get cigarettes as well as gas when we are in town. They changed it from a much smaller Shell station that technically accepted the Loop rewards card but it was usually not working, and they built a brand new and much larger convenience store at that Shell station and they even have a separate fried chicken chain inside the store that the cashiers will occasionally offer us free items from when they’ve made too much and they carry all kinds of neat stuff there now so we love it! The chicken we just recently tried and we won’t be buying that for sure but the other side dishes were pretty good and the service is above and beyond amazing! Whoever is in charge of this location had done an incredible job hiring as we’re always so impressed by how helpful and generous they are with the chicken meals but unfortunately the snacks are don’t usually buy because they’re much expensive then the grocery store. Overall this location is just amazing!

This app makes things easier - task within your fingertips

The manager Dwayne at loop store 126 AdmiralCallaghan in Vallejo was so rude, not helpful and has zero customer service! I went to get gas and carwash as my usual at this store but by the time I can almost all or half of its pumps has out of order signs or no signs at all and isn’t working. I could it get gas on two pumps, what it’s the manager doing sleeping or he’s just not doing his job to call for service and have it’s fix and run the business and serve the community in the area by having a working pump station, clean exterior and interior because outside looks very dirty or it looks like trash, not well maintained exterior, by far it’s the dirtiest gas station in the nearby if you just observe other gas station or even worst the dirtiest loop store I’ve been yo in the Bay Area! It needs to start from the manager, I believe, having a good or great manager to manager a well known store like Loop. The only exception that well deserve to visit or at least recognize is the employee named Martha there that has been their for a long time. Not recommended to visit for people who seeks for great and quality customer service!

I had the carwash subscription until I had to replace my credit card due to fraud. My subscription ended when my month was up and my card got decline. It worked fine during that time - didnt work at one location once. I was hoping to continue my subscription but there is no way to change payment info. I tried deleting my account and recreating one but when recreating it says there is still an account associated with my phone number. So currently seems there is no way to delete you account.I’ve tried calling and says its unavailable. Sending a message through their website doesnt work either.Also truthfully $30/month for an express car was subscription seems a little much to me. At my location the express wash is $9 for a single wash. If have to wash your car at least every week for any of their subscriptions to make sense. But that’s subjective and obviously this subscription makes sense for those that want to wash their car frequently and that’s who this subscription was probably made for.