With the fepblue app, you can:
Access your benefits
• View and share your member ID card
• Know how close you are to meeting your annual deductible or out-of-pocket maximum*
• See important visit limit information for benefits and services, such as acupuncture visits*
• Access to medical and pharmacy claims including Explanation of Benefits (EOB)
• Step-up authentication for enhanced security
• Call the Nurse Line
• Find urgent care centers
• Search for Preferred providers
• If you give us permission, we’ll send important reminders straight to your mobile device
Stay connected to FEP
• You can easily access our website and social media channels through the app
*It can take up to ten days after we receive a claim to reflect these changes on your account.
Enable Touch ID to make logging in easier.
Once you log in to the app for the first time, you can set up Touch ID for iPhone. Then, the next time you log in to the app, you’ll only need your fingerprint to sign in.
We keep your information secure.
We use the latest security technology and industry best practices to secure your information. Your account is yours—it can only be accessed through your MyBlue® login information. We recommend keeping your app up to date to ensure that it has the latest security features. You should keep your phone operating system up to date as well.
You can find providers and urgent care centers without logging in. However, you’ll need to login with your MyBlue® username and password to access benefit information. Don’t have an account? Sign up at: https://www.fepblue.org/pilot/registration
Stay tuned for new features as we try to make your healthcare information easier to access and understand.
- Added messaging to direct users to FEP’s response to COVID-19 (coronavirus).
Ratings and ReviewsSee All
Excellent app to keep you accountable for your health!
This app is GREAT!!! It really helps me stay on top of my health (with $ incentives) and on top of my claims so I'm not hit with surprises.
I would give 5 stars, but a little update is necessary. When an EOB is denied we should also get a text or in the email subject it should notify us of a denial so we can get to work on it right away. I mention this because I always get the email that a new EOB available for viewing, however I don't always look at them because (I know I should do better) I think when I get the notice that an EOB is available I think it's all good. Needless to say I found a couple that were denied and now I need to work on them before 31 Dec. So if we could get a text that an eob was denied that would be helpful. That's all the text should say and if the concern is with HIPPA or a patient keeping information accurately updated a simple text saying an EOB NEEDS YOUR ATTENTION should suffice. Other than that... GREAT APP!
Ginger from Nurseline
Ginger from nurse-line helped me so much, she listened to me carefully, asked important questions, answered my questions, and told me to go directly to the ER— which is where I needed to be. I am so thankful to have someone so nice to call, I was scared, and I couldn’t get anyone else on the phone for assistance, thank you Ginger!!
The scary thing is how difficult it is to actually speak to someone at a hospital or dr office when the on-call dr is unresponsive. I was experiencing severe vertigo and vomiting and did not want to go anywhere unless necessary as I was alone, unwell, and dreading having to move, given my condition.
As a normally very healthy person I will be forever grateful for the care and concern Ginger and the BCBC nurse-line and app provided — I could only use the app and press the button to auto call because my head was spinning way too much to read or stand and locate paperwork/phone numbers—- you really never know when you may need help and a real live person to speak to helped me understand I needed medical attention immediately. Thank you again!
I think the app is very helpful but two minor things take away 5 star status.
#1. There’s no way to send a message to the company. That’s crazy. There should be some way to contact support.
#2. And this really has nothing to do with the app,.. acupuncture? Really? You won’t cover a life-saving operation for a sick little girl but your gonna cover that ridiculous worthless excuse for medicine? Acupuncture has been proven to be completely worthless time after time after time. C’mon blue, read the literature..it doesn’t work. Stop wasting resources on worthless hokum and stick to science-based medicine please. Ok. I’ll get off my soapbox now.
- Blue Cross Blue Shield Association
- 52.3 MB
- Health & Fitness
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- ©2020 Blue Cross and Blue Shield Association. All rights reserved.
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