Good health comes first!
Renpho is the best helper in your journey to becoming fitter. The app can track multiple body composition metrics (BMI, Body Fat %, Body Water, Bone Mass, Basal Metabolism Body Age, Muscle Mass, etc). The cloud-based App’s intelligent data analysis and tracking abilities makes it your perfect digital personal helper. It can even convert your data stored over time into charts and reports that can easily be shared by e-mail and multiple social media channels. On top of all that, your entire family can use the App! Renpho allows the user to create multiple personal profiles to keep your data separated.
In iPhone based on iOS8 , when you use our smart body scales measuring body composition , weight, percentage of body fat , fat weight, height, body mass index (BMI), height and resting calorie consumption data will be synchronized to HealthKit in .
Bug fixes and improvements
Ratings and ReviewsSee All
Constantly logs you out
The scale itself is nice and seems to be accurate, but every single day I need to log back into the app, which is very annoying and also makes it so that you need to bring the phone into the bathroom with you anytime you use the scale. I had another wifi scale that would automatically record your weight anytime you used it and that is what I was hoping this scale did but unfortunately it does not since it always logs you out. Fortunately it does store your password, but it is very annoying. First you need to acknowledge the session has expired button. Then you need to hit the logon button, which takes you to the logon screen, where you again have to hit logon. Then when you get in you have to dismiss the annoying connect to fitbit message. So that is 4 steps I need to take whenever I want to use the scale.
Developer Response ,
Dear customer, thank you for your feedback. I'm sorry for the inconvenience caused, please accept our deepest apologies.
Is there anyone share the same app account with you? If someone log in to your app account on the other phone, then you will be logged out automatically on your phone and you need to log in and set permission for the thrid-partry app again.
Please feel free to contact us via email (firstname.lastname@example.org) if you have any further questions. Sorry for the inconvenience caused. Sincerely, Renpho Customer Service Team
Only minor bugs - fantastic otherwise!!
When you first set up your account - which I had no trouble with - you select units. I selected lbs for weight/mass. When I did my first weigh, though, the app was showing #st#lb. People don't realize that st means stone, which is 14 lb. It's not used in the U.S., but it is still used in the U.K. It is still a form of measurement with lbs. Then I realized the app didn't save my unit setting correctly when I set it up, so I just went back in and set it to lbs again, and it held. A little bit of patience to locate and check the unit settings could have made this app a better experience for other reviewers who didn't know what st meant.
This app communicates seamlessly with LoseIt and Fitbit and Apple Health. I no longer have to enter my weight or any other of the metrics manually anywhere. THAT is impressive. Fitbit doesn't even bother doing this! My biggest concern would be that connectivity, and Renpho works just as I hoped it would. The measurements and values themselves are consistent with a recent body composition analysis I had at my gym.
The app is aesthetically pleasing, and you can choose your color scheme. Most of the screens and accessing data and charts are fairly straightforward. You can even look at trends based on time of day of the measurements. I'm very pleased with both the app and the scale.
Weight does not show on app
I purchased this scale to replace my Aria as it was an original Aria scale and has just aged over the years. Unfortunately the scale has severely disappointed me with its inability to record data to the app. Both the app and the scale recognize with a symbol that a Bluetooth connection has been established, however after weighing in, the app simply shows “- - -“ where the all the data should be.
Customer service has been very responsive, however i tried everything they told me to try (didn’t work), and then when I responded to them letting them know and gave them all the information they requested, they responded with an almost identical email asking me to do the exact same things. My guess is they outsourced customer service and the CS team copy and pastes pre-written solutions to problems so they can respond quickly, however the responses prove to not be helpful at all, thus eliminating the purpose for having the “Customer Service”.
I like the idea of this scale, however there is no reason to have a “smart” scale if it cannot record the data for you. I’ll give it until the end of the weekend to hopefully be able to figure out what’s going on and if not... I’ll have to just purchase the Aria 2 and recommend all of you do the same.
Developer Response ,
Thank you for purchasing the RENPHO Bluetooth Scale, we are sorry to hear that you are facing problem with our product.
If your app only have the Weight and BMI, but have no Body fat and other measurements, Could you please kindly try the following tips to fix the problem:
1 .Please keep your feet bare and clean, also with each foot touching both the top and bottom electrode when you weighing. It only works if you touch all four sensors with bare feet.
2. Stand on the the scale firmly, do not shake your body when weighing
3. Stand on the scale at least 10 seconds for the weighing process to finish.
You will need to wait for 10~15 seconds until the whole weighing process has been finished and all data has been sent from the scale to the app.
If you step off immediately after you see the body weight data, then the datas may not been sent to the app since the weighing process hasn’t been finished yet.
4.Please moisturize your feet if the weather too dry, but make sure not too much water on your feet.
We hope these tips are helpful and they address your issues.
RENPHO CUSTOMER CARE
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Joicom corporation
- 81.5 MB
- Health & Fitness
- Requires iOS 8.0 or later.
- Requires iPadOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
English, Simplified Chinese
- Age Rating
- © 2017 Joicom corporation
With Family Sharing set up, up to six family members can use this app.