I am impressed. I was wondering if my new building will accept cards instead of coins as I hate dealing with constant quarters, love doing laundry twice per week easily. So when I saw this app being the only way to pay I was actually relieved. I just wonder what alternatives I would have in case I don’t have my phone with me for a b c reasons. Realistically I always do, but I’m wondering if a website is also available. Anyway appIs great, very easy to use, just a tip in case you have two surnames like I do, don’t leave a gap while you add them, write them as one word or the system will show you an error.

LaundryConnect Pay App has changed the way i see laundry as one of those daunting task big part you’ve not have the luxury to have own machines in your living space dreading the chore you force yourself reasonings #1 for me, always having a clean pair of undies Giggle .. And having this App really though it’s changed the timely in convince that come with the struggle like having to locate quarters ( which in its self is a more complicated situation with the lack of coin circulation in the nation even banks holding out on the Good Goods most times ! ) then finally after traveling and occasional being turned away or down no longer motivated from your galavant around but again still need those clean undies :) Welp Times have changed for ME though with a swipe of a finger I’ve added my funds electronically and within secs YESSS seconds my wash is in full motion and a bonus no unsure how long it’s been or run out and check you’ve got time remaining on cycle and a notification that alerts you when it’s done ! Am a LaundryConnect App FAN and I’ll never not be in a situation with dirty undies !! 😉

Would be nice to be able to start the load from away from the machine, but one still needs to press begin after confirming payment. This may be a safety precaution but loading laundry is quite a deliberate act and I don’t feel it warrants this additional step. It also limits the user from being able to run an additional cycle upon completion remotely, and they’re resigned to only adding 6 min for an upcharge on their initial cycle when they first run the machine, which unfortunately is not enough time for the money. So the inconvenience of going back to the machine to run the same cycle again if a load is not quite clean or not quite dry is not ideal, and would be circumvented if users could just run the setting remotely. Otherwise, all of this is still quite convenient.

We’ve had this on our building’s machines for several months now. They’re easier and more reliable than another company at another building, where you had to use pay cards. The device that refilled that card often failed on weekends due to connection issues or something. I can’t speak for other tenants, but I have few complaints about LaundryConnect. I like the alerts when cycles are done and real-time status checks on all the machines. Helps to avoid crowding in the laundry room. There was a brief issue with the app not connecting for a few days but customer service did a good job of working the problem out (note: go away from the laundry room and use your home Wi-Fi to reinstall the app).