LaundryConnectPay from Automatic Laundry is a feature rich app that allows you to operate the washers and dryers in your community or campus laundry room with your smart phone. Easy to set up and add value, start machines, track history, contact us, request service, access laundry tutorials and stain removal guides, live status of your washer or dryer, text or e-mail notifications when your laundry machine is done and more! Makes doing laundry easier and much more convenient than having to get quarters and having to carry around a laundry card – everything is right on your phone! The app also allows us to give you instant refunds. This app only works at communities and schools that have laundry rooms managed by Automatic Laundry with our LaundryConnectPay system installed. Check your laundry room signage for information and availability of LaundryConnectPay. Bluetooth is required to be on to recognize and start machines.
Modify scan room function, makes it more efficient.
Ratings and Reviews
stop collecting quarters!
My condo recently got upgraded machines that support pay with app. I have been using the app ever since, and it generally works well. There are some big annoyances though. First is that I keep needing to log in. With a password. In 2018. Please add either a pin or Touch ID. There’s no reason I should have to constantly log in. Second, when using these machines with quarters, I can add a quarter for more time on both wash and dry. It is not possible to add time with the app. Lastly, it would be nice if the app could tell me when the machine is done (or at least some type a timer with notification).
Developer Response ,
Thank you for your feedback! Would you be willing to provide us your email address so we can reach out and assist you on these issues? You can contact me at email@example.com or, by cell or text at 860-213-2020. Thanks! Doug
The updates on laundry completion are very convenient. One scope of improvement would be updates on machine vacancy. It would be more convenient on busy days like weekends, if a person knows if machines are available or not, he or she can save a trip to the laundry room.
Much better than dealing with coins
I really appreciate not having to keep an inventory of quarters around, so this app is an automatic win for me. That said, there are weird and annoying behaviors which could be improved:
It doesn’t remember your password, so you have to type it in every time you do laundry. Easily fixed with TouchID, so why not?
It stores your credit card information, which is risky and is totally unnecessary given the existence of Apple Pay.
Lastly, the app waits till I’m down in the laundry room to tell me that it needs an Internet connection to refresh my balance. That’s a “you’ve got to be kidding me” moment every single time. There’s no cell coverage or WiFi down in the laundry room. It’s especially annoying since I launched the app and typed in my password three floors up and 10 minutes ago where there was all kinds of connectivity.
I’d like to thank Automatic Laundry for providing the app and I encourage them to keep on improving it.
- Automatic Laundry Services Co., Inc.
- 43.4 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 Automatic Laundry Services Co., Inc
With Family Sharing set up, up to six family members can use this app.