ATTENTION: Only for use in participating CSC laundry locations.
CSCPay Mobile is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer.
Simply use CSCPay Mobile to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history.
• Scan the QR code of your laundry room (one time process)
• Start laundry machines via Bluetooth by scanning QR code on the machine
• Check your card/account balance, and add value to your account for laundry.
For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.
Misc Bug fixes and improvements
Ratings and Reviews
App Never Works
I am EXTREMELY unhappy at the app and the customer service I just received. I’m trying to do laundry and have been unable to successfully log in with my FB login. This happened last time, so I signed in through my email. I took a screenshot of my password for future reference. I tried to use the app, and it had me log in, once again bc it continues to log me out, and it keeps telling me I have the wrong password. When I click “forgot password”, it has me enter my email address and claims it will send me an email with further instructions. I STILL Have not received an email. I checked my junk email and NOTHING. I have a washing machine filled with clothes and detergent, and there’s not a thing I can do about it. I called customer service and spoke to a Freya, who clearly hates working there. She was unable to assist and ended up hanging up on. This is about the worst way to spend my Sunday. I know I have funds in my account and I can’t even access them bc of this horrid service. The banks are closed, so I can’t get quarters, and now I have to figure out what to do with my soaped up clothes, while I go on a journey to find out wth to get quarters. I’d like someone to call me back to figure out a way to solve all of this.
Filled with bugs
I have used this app on three different models of iPhone on two different carriers, and it has never been anything less than a hassle. It constantly crashes, and restores back to its previous state when resuming, sometimes leading to an infinite loop of crashing (I'm writing this review from my laundry room, as I am unable to get the app to work). It never communicates the issue to the end user, although it seems like poor connectivity seems to be the source of a great deal of the problems. Also, no biometric login and it doesn't save your password in the keychain- even though the password does not allow for special characters so I have just as much difficulty remember what wonky password I had to set up as the app does. UX is a nightmare at every step, starting a machine requires unnecessary steps to confirm, but because LAUNDRY ROOMS GENERALLY HAVE POOR CONNECTIVITY, I have to huddle near a window far removed from my machine in order to get enough of a signal to communicate with the server that I would like to initiate liftoff, the run back to my machine to triple confirm, over and over for each machine. This app needs some serious love. Please fix it.
First off, the price of the wash/dry went up and would you know that my apt complex switched out the well worn machines with this high-tech nonsense where to use the machine you need a WiFi connection but guess what— our machine room is in a hole under the complex where guess what doesn’t work... WIFI/INTERNET. The app is wack and you have to log in and press ok to accept the machine after it asks you to do 10 other things... I mean CAN I JUST WASH MY CLOTHES AND NOT HAVE TO USE MY PHONE OR MY BRAIN FOR THIS CHORE TO BE DONE? Plus I have to link my card to the app that I do not trust. Oh and the remedy for the old card that was owned by the same company of which we COULD NOT USE on the new machines... wait for this. You have to mail that card in and ask for a refund cause we ALL have time to go to the post office but what they bank on is no one asking for that refund because— who has time. What a capitalistic way to take advantage of customers who simply need to wash their clothes. I mean, everyone else is doing it so why NOT you too?
With Family Sharing set up, up to six family members can use this app.