From easy ordering to special offers, this app has everything you need to get authentic Italian quality pizza at your fingertips.
With the Marco’s app you can…
• Order with ease
• Enjoy quick access to store locations and directions
• See and re-order previous orders
• Track and manage your loyalty points
• Find the latest deals and offers near you
Ratings and Reviews
Not an awful app, but as pizza apps go it’s rather cumbersome. It’s very hard to cha he stores or change addresses, for some reason extra cheese is the only topping you can’t pick an amount with (that needs to be fixed ASAP!), and it just seems like you constantly have to start over because something goes wrong and it’s easier to just start over than to fix the issue in the app. The tracker works 30% of the time?
The other huge issue is there’s no back button, though it looks Ike there’s one at the top, so if you hit it you literally go back to the home menu before you’ve even picked delivery and start over.
Was able to place an order on Feb-15 for delivery. Estimated pickup time was 45-55 minutes. Two hours later my order is still in prep. Called the store, looped on hold for 30 minutes and then I close and re-open the app (which I had done many times before - still in prep) and now a banner appears saying they’re not taking any more orders for the day. So now not only am I without food, they also used my loyalty coupon and charged my card. Because the stores been closed for a few days now - can’t get ahold of anyone. SUGGESTION 1: allow customers to cancel their own orders when they’ve been in prep for over 2 hours. Tried to leave feedback about this thru the app - it asks for a survey number on a receipt - SUGGESTION 2: put survey codes on app receipts. You’re showing up to a very competitive race pretty late and with the worst app by far, respectfully. SUGGESTION 3: have a mandatory Zoom meeting in how to change your phone and app settings in the event of unexpected shutdowns. It’s bad enough to be without power and water but when you have restaurants showing they’re open and taking orders online when they’re not that’s precious time and unnecessary risk commuting in dangerous conditions.
App is always broken
This is the most frustrating app. Their mobile website already has so many problems so I tried the app and wow. Every time I try to order it lets me go through the headache of picking out my order with all the errors and freezing and then. THEN. It always tells me there is an error and order can’t be processed. If you order any type of special deal, it gives all the options and won’t tell you that you can’t select any and pay extra or anything. No, it waits until the very end and then just has a pop up with the deal you selected and makes you read between the lines and go back through and not select anything extra. But doesn’t matter anyway because it will go through 0% of the time. With updated app and everything. The only way to order with Marco’s is to call but they don’t accept online deals via phone or use a desktop. But by that point you will be so sick to your stomach and exhausted you might as well make a salad.
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- MARCO'S FRANCHISING, LLC
- 33.5 MB
- Food & Drink
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © FoodTec Solutions Inc
With Family Sharing set up, up to six family members can use this app.