Was set up on a payment plan. Tried it for the first time , payment was completed in less than 1 minute. Will definitely use this for every payment going forward.

For the second time, I had to fill in all the blanks and the very last question didn’t have any choice that was my Borough. I submitted anyway because it’s the second time I’ve done this and I don’t owe anything anyway. They should make 100% certain that everything is correct before they let people use this tool or have a choice where you can write in. It was a pulldown menu that had no other options, and you couldn’t submit until you put something in that cell. When it first didn’t work, I called and they told me to wait till February snd the app would be up snd working. There’s no excuse; I told them the problem and it should’ve been reported and corrected.

If you file your return the old fashioned way, you fill out the paper form, stick it in the envelope Berkheimer provides and mail it with your W-2. If you file on line, you have to fill out the paper form, provide identification on line, take pictures of the paper form and the W-2, provide additional information on line and then submit. It’s significantly more effort and more time consuming than just mailing the form after it’s filled out. I tried it this year to see how it works, but I will never file on line again and I can’t imagine why anyone would, unless they are filing on the last possible day or are out of the country.

It is a joke that PA even uses these people to collect surprise taxes. I have taxes taken out of my paycheck every week yet they’re still looking for a handout. They “send letters” that never get received and then when you get a certified letter from these idiots and you explain to them that you never received the first notice their response is “well we send them out every year.” Then they charge you $30 for the certified letter to collect $5. Seriously??? Then you think it’s “convenient” to pay on their app. Another cash grab. They charge a fee to process it. Guess it’s back to the having to work for your $5 tax and garnishing it. Ridiculous.